5G RAN Solution Architect- Principal Engineer

Position Summary

If you have ambitions to be a part of a Best in Class organization, Samsung's Wireless Networks team is the place to be. The role of the Wireless Networks Team is to support our carrier customers through an innovative technology roadmap. The dynamic culture at Samsung offers both significant challenges and great rewards. If you want to work among the very best talent in the industry, working on the most innovative products in the world, Samsung is the place to be.

The 5G RAN Solution Architect - Principal Engineer will be responsible for driving Samsung's network products, solutions, and services for the customer network account nationwide. This is a direct customer-facing role specifically for Wireless technology, and you will be instrumental in driving technical discussions for our customer's 5G Radio Access Network (RAN). In partnership with Samsung's network sales team, you will work to identify technical needs so that technical solutions can be developed and positioned to drive sales revenue targets. You will be relied upon as the technical subject matter expert (SME) for macro and enterprise 5G technology. This encompasses pre-sales, technical design, and post-sales support to ensure that technical solution delivery is as per the roadmap.

Role and Responsibilities

• Supports business meetings initiated by Samsung's customer Account Sales Leadership to increase existing sales and introduce new products.
• Provides expert technical support in the pre-sales process and creates compelling technical and commercial solutions in order to help achieve the assigned sales goals and business objectives.
• Translates and communicates complex technical design considerations between the Samsung sales team and customer's network business (sales calls, joint network design discussions, etc.)
• Takes the lead in technical Q&A for Samsung's 5G RAN solution (Macro, Private Networks, Small Cells, Various deployment options, Indoor/Outdoor deployments) and software features.
• Support sales teams in customer engagement/discussions for RFPs and SOWs
• Lead technical requirements discussions with customers and vendors.
• Work with HQ technology sales, Technology Solutions and R&D to align Samsung feature roadmap based on the requirements.
• Work closely with Samsung Korea technology sales, R&D and with various support organizations, logistics, and cross-functional teams from SEA and Samsung HQ to achieve successful product roll-outs meeting customer's expectations.
• Define tools, processes, and resources to deliver end-to-end (vRAN/Macro/Private Networks/ Small Cells/Various deployment options/FCAPs/Customer Lab Environments) solutions
• Develops deep relationships within customer's network business at multiple levels of the technical organization and nationwide market; Establishes/maintains trust and rapport as the SME for technical network solutions. Create proposals based on new and existing contractual agreements.
• Educate our network customers on Samsung's new products and services both individually and in a team environment.
• Ensures that customer commitments are achieved according to plan.
• Works with Samsung marketing and engineering teams for product development plans, schedules, and product introductions
• Works closely with various support organizations, logistics, and cross-functional teams from SEA and Samsung HQ to achieve successful new product roll-outs and developments.

Success Criteria:

Technical Acumen

• Subject Matter Expert in driving the technical solutions to customers through complex organizational dynamics

Presentations Skills

• Leveraging your ability to communicate effectively with all levels of the organization as well as HQ leadership on initiatives

Excellence Dealing with Ambiguity

• Bringing your experience in problem-solving and ability to navigate complex organizations with pivotal shifts

Skills and Qualifications

• Bachelor's degree in Engineering required; Master's degree preferred (advanced engineering + MBA).
• 15+ total years of experience within the Wireless/Networks technology industry. Hands-on experience with virtualized platforms (AWS, VMWare, GCP), ORAN solutions, and knowledge/understanding of end-to-end networks are required.
• 5+ years of experience hands-on experience working with LTE and 5G in a hands-on capacity or consultative design capacity.
• 3+ years of experience in a customer-facing role. Must possess the ability to analyze, interpret, and present (including presentation creation) wireless systems technical products and development materials to both internal and external stakeholders.
• Must possess the ability to thrive in a highly dynamic cross-functional environment (partnership across Sales, Marketing, Engineering, Global HQ, etc.) and navigate complex customer stakeholders and business units;
• Interpersonal skills with the ability to navigate an organization and manage via influence is just as paramount as technical ability.

Necessary Skills and attributes:

The ability to plan, organize and prioritize multiple projects, sales and simultaneous performance objectives. Work independently in determining one's personal work schedule to be productive. Work in a team environment, in order to achieve personal and team project milestones and to complete assignments within established time frames. Accept tasks and problems/situations that differ, requiring creativity to search for optimal solutions, when only broad and general guidelines exist for solving problems. The ability to utilize implied knowledge of task alternatives and to make spontaneous decisions using past experience and the guidance and/or successful experiences of others. Demonstrated ability to interact at multiple levels within customers organizations. Negotiate with and convince others, in a potentially adversarial environment, including customer directors, managers and staff with opposing views to accept/approve plans, technical and project recommendations. Make professional technical sales presentations in writing, through email, reports, or orally, to an audience of high technical skills, management and operational experience. Ability to achieve results within established time frames and requirements. Develop accurate proposals and designs to meet customer needs.

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COVID-19 Vaccine Mandate

Samsung Electronics America requires all employees to be fully vaccinated against COVID-19, unless a medical or religious exemption, or an exemption required under state/local law, is approved. Offers of employment are contingent upon proof that a candidate is fully vaccinated or qualifies for an exemption. More details on how to apply for an exemption are provided after the application process is complete.

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