Job Description

Summary Support the Military's Quality of Life programs! The Morale, Welfare, and Recreation (MWR) department of Commander, Navy Installations Command (CNIC) provides fitness, recreation, lodging and food and beverage programs for service members, their families, retired military and civilian employees. This position is located at the Cliffside RV Park aboard NAS Whidbey Island. Learn more about this agency Duties Incumbent provides direct customer service to patrons using the facility. Utilizing computer programs, assist customers in making, adjusting or cancelling reservations (in person or via phone). Check guest into their site upon arrival, providing directions, answering questions and collecting associated fees. Provide information to customers on other MWR Programs and Facilities. Utilize Point Of Sale (POS) System for retail sales to customers. Assist customers in setting up storage agreements for their vehicles and vessels. Answering Phone calls and processing voicemails regarding reservations and storage availability. Coordinating maintenance/cleaning requirements with other staff and camp hosts. Responsibilities of this position will be to assist in planning, coordinating and executing activities and events in a family friendly campground environment for patrons of all ages. The incumbent will assist with keeping facility safe, clean, and report facility issues to manager or supervisor Performs other related duties as assigned. Requirements Conditions of employment Successful completion of National Agency Background (NACI) Check required. This position may require the incumbent to be available to work special events, weekends and holidays. A valid state driver’s license This position is required to do considerable standing, bending, stooping, walking, pushing, reaching, climbing and lifting of objects weighing up to 40 pounds unassisted. Must be able to obtain and maintain food handler’s certification, CPR and First Aid within 90 days of hire. Work may require climbing in and around equipment, moving towable equipment and organization of seasonal equipment and supplies. Must be at least 18 years of age. Ability to clearly communicate orally and in writing Must be a U.S. Citizen to obtain and maintain a Secret Security clearance Qualifications Incumbent must have one-year practical work experience including direct customer service or experience with data entry, word processing, internet, e-mail, and at least one-year experience handling cash and utilizing point of sale system. Ability to perform basic mathematical computations and communicate effectively and courtesy, using proper English both verbally and in writing. Must be able to follow verbal and written directions, and present a neat and clean appearance. Education High school diploma or equivanlent required. Additional information Review of applicants every two weeks beginning Wednesday, April 15th, 2026. Salary is dependent on experience and/or education. Some positions have special requirements. Selectee may be required to complete a one (1) year probationary period. Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required. We utilize E-Verify to confirm selectee's eligibility to work in the United States. This announcement may be used to fill additional vacancies within 60 days of issuance of selection certificate. For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel purposes. Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Region Northwest Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service. Expand Hide  additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
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Date Posted

04/02/2026

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