Docketing Technician (Office Automation)

Summary For more information on the Department of Justice and the United States Attorneys' Offices, visit http://www.justice.gov/usao/. As needed, additional positions may be filled using this announcement. This position is also being announced to applicants eligible to apply through Merit Staffing procedures under 26-NM-12960734-MS. Learn more about this agency Duties Duties of Docketing Technician (Office Automation)If selected for this position, you will serve as a Docketing Technician (Office Automation) for the United States Attorney's Office, District of New Mexico. Duties will include: Serves as a source of procedural and systemic information on all aspects of docketing functions. Recommends revisions of office procedures to improve docketing functions, expedite case processing. Provides information in an optimally precise and accurate manner. Develops or requests new or modified reports and internal processing procedures to meet changes in USAO needs or to improve docketing efficiency and effectiveness. Advises other docketing personnel on unique or complex cases or situations. Assists in troubleshooting systemic problems and recommending solutions. Explains the operation of the automated system and the importance of timely information to both new AUSAs and legal support staff. Provides ongoing instruction on docketing requirements and procedures. Develops local docketing training activities and materials. Ascertains the effectiveness of training sessions and makes required improvements. Develops and maintains automated records from initial referral to final disposition and case file closure. Utilizes advanced automation techniques to produce valid and reliable data and data analyses based on the specific needs of the requester. Analyzes content to determine the nature of the USAOs interest and cause of action. Updates databases and systems to record status changes in all items docketed. Reviews reports to identify recurring errors. Recognizes data elements that are missing and locates as necessary. Determines incoming cases or legal actions requiring special handling and makes appropriate referral prior to coding and data entry. Provides legal support services to AUSAs. Enters pertinent information into docketing system and routes to appropriate USAO employee. Conducts periodic case certification process. Reviews recurring reports (e.g., weekly reports of new claims, matter, and cases) and any statistical reports to respond to inquiries. Makes required corrections requested by authorized USAO employees. Based on knowledge of legal processes involved, and after review of automated records, determines when a case may be closed out of the system. Reviews case files to ensure all information is correct and completes records as necessary. Receives inquiries on case status from client agencies, the Court, USAO staff, defense counsel and other individuals. Retrieves information using query routines or from hard copy reports. Exercises confidentiality, tact, discretion, and judgment in determining what information may be properly released. Produces a variety of written documents and materials utilizing a wide range of office automation applications. Responsibilities will increase and assignments will become more complex as your training and experience progress. Requirements Conditions of employment You must be a U.S. Citizen or National Initial appointment is conditioned upon a satisfactory pre-employment adjudication. This includes fingerprint, credit and tax checks, and drug testing. Continued employment is subject to a favorable adjudication of a background investigation You must be registered for Selective Service, if applicable If selected, you may be required to complete a one year probationary period. You must meet all qualification requirements upon the closing date of this announcement. Qualifications GS-05: To be qualified at the GS-05 level, you must have: at least one (1) full year of specialized experience equivalent to the GS-04 level in Federal service; OR four (4) years of education above the high school level; OR a combination of both specialized experience and education as explained below. Specialized Experience is defined as performing various clerical/administrative duties in support of the operation of an office; for example, reviewing documents with basic legal implications for accuracy and completeness, receiving and routing incoming mail, responding to inquiries; typing and formatting correspondence and forms; maintaining filing systems; and performing data entry within an electronic automated database system. Combination of education and specialized experience: Successfully completed post-high school education may be used to meet the total one (1) year of specialized experience requirement equivalent to the GS-4 grade level. Only education more than the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience. GS-06: To be qualified at the GS-06 level, you must have at least one (1) full year of specialized experience equivalent to the GS-05 level. Specialized experience is defined as utilizing a variety of electronic case management systems and office automation programs for the purpose of developing or maintaining docketing and record-keeping; determining appropriate legal action per incoming case (for example, receiving, distributing, and closing files); performing inputting, updating and extracting of legal data, researching a variety of legal sources to obtain and/or verify information; and using automated software to produce legal related reports, documents, correspondence and related materials reviewing. GS-07:To be eligible at the GS-07 level, you must have at least one (1) full year of specialized experience equivalent to the GS-06 level. Specialized experience is defined as knowledge of rules and practices concerning administrative and legal hearings, as well a comprehensive knowledge of legal terms and definitions, and involving performing the following types of duties in a legal environment: performing diverse administrative support duties such as the entry of complex data into the electronic file and case tracking systems; utilizing knowledge of legal terminology, litigation processes and court proceedings to properly docket and identify errors in either input of documents or in the computer record; recommending revision of office procedures to improve the docketing and case management function; assisting with training new employees on the system; and producing reports from information within the database. To be qualified, you must type at least 40 words per minute based on a 5 minute sample with three or fewer errors. (A typing test may later be required.) Interagency Career Transition Assistance Plan (ICTAP): The ICTAP provides eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. If your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority if: 1) this vacancy is within your ICTAP eligibility; 2) you apply under the instructions in the announcement; and 3) you are found well-qualified for this vacancy. To be well-qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide proof of eligibility to receive selection priority. Such proof may include a copy of your written notification of ICTAP eligibility or a copy of your separation personnel action form. Additional information about ICTAP eligibility is at: http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. Career Transition Assistance Plan (CTAP): The CTAP provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies. If your Department of Justice component has notified you in writing that you are a surplus or displaced employee eligible for CTAP consideration, you may receive selection priority if: 1) this vacancy is within your CTAP eligibility, 2) you apply under the instructions in this announcement, and 3) you are found well-qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide a copy of your written notification of CTAP eligibility with your application. Additional information about CTAP eligibility is at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. Education All academic degrees and coursework must be completed at a college or university that has obtained accreditation or pre-accreditation status from an accrediting body recognized by the U.S. Department of Education. For a list of schools that meet this criteria, see http://www.ed.gov OR Education completed in foreign colleges or universities may be used to meet the above education requirements if you can show that the foreign education is comparable to that received in an accredited educational institution in the United States. It is your responsibility to timely provide such evidence by submitting proof of creditability of education as evaluated by a credentialing agency with your application materials. More information may be found at http://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html. All documentation must be in English or include an English translation. Additional information Payment of relocation expenses and incentives will not be authorized. Benefits: The Department of Justice offers a comprehensive benefits package that includes, in part, paid vacation; sick leave; holidays;life insurance; health benefits; and participation in the Federal Employees Retirement System. Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. See www.sss.gov. Reasonable Accommodation Statement: Federal Agencies must provide reasonable accommodation to applicants with disabilities, where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. EEO Statement/Policy: The United States government does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor. More information can be found here: https://www.justice.gov/jmd/media/1425556/dl?inline. Political Appointees (Current or Former): The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non-Career SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service. Expand Hide  additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.