Information Technology Specialist (AI)

Summary This position is part of the Department of War (DoW), Missile Defense Agency (MDA). The incumbent will support sustainment of the Decision Advantage Platform environments, including system monitoring, troubleshooting, and coordination with infrastructure and cybersecurity teams. Learn more about this agency Duties This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Acq Demo Business and Technical Management to recruit and appoint qualified candidates to positions in the competitive service. As a Information Technology Specialist (AI) at the NH-2210-3 broadband level, some of your typical work assignments may include: Designs, develops, deploys, and sustains decision applications and automated workflows using DoD-approved low-code, no-code, and pro-code technologies to enable AI-driven decision-making across the enterprise. Designs and implements data integrations that connect disparate data sources to application environments across CUI and SECRET domains, ensuring compliance with data governance standards and security requirements. Organizes and leads training events, communities of practice, hackathons, and learning forums to accelerate adoption of MDA data and AI initiatives and foster a data-driven workforce. Manages access processes, user provisioning, role-based access controls, and onboarding workflows to empower builders within the MDA community to develop applications on Chief Digital and Artificial Intelligence Office (CDAO)-managed platforms. Supports sustainment of the Decision Advantage Platform environments, including system monitoring, troubleshooting, and coordination with infrastructure and cybersecurity teams. Requirements Conditions of employment Must be a U.S. Citizen Occasional Travel Work Schedule: Full-time Males born after 12-31-59 must be registered for Selective Service Suitable for Federal employment, determined by a background investigation May be required to successfully complete a probationary period Overtime: Occasionally Tour of Duty: Maxi Flex Recruitment Incentives: Certain incentives (such as Recruitment, Relocation or Student Loan Repayment) may be authorized to eligible selectees based on agency policy and availability. Fair Labor Standards Act (FLSA): Exempt Financial Disclosure: Not Required Telework Eligibility: This position is not telework eligible. Employee must be able to obtain/maintain a Top Secret/Sensitive Compartmented Investigation (TS/SCI) clearance This is a drug testing designated position. Qualifications You may qualify at the NH-03 Broadband Level, if you fulfill the following qualifications: One year of specialized experience equivalent to the NH-02/GS-11 grade level in the Federal service as listed below and must meet 3 of the 5 specialized experience listed below to be qualified: Designing, developing, and deploying applications or automated workflows using low-code, no-code, or pro-code development platforms in support of organizational decision-making. Integrating disparate data sources into application environments or analytics platforms, including designing system interfaces and data pipelines across multiple security domains. Developing and delivering technical training, user guides, or community-building events to drive adoption of new technologies or platforms across an organization. Managing user access, role-based access controls, and onboarding processes on platforms supporting mission-critical operations. Applying security principles and access control policies to ensure applications and platforms comply with organizational and regulatory security requirements. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. In addition to meeting qualifications, your application package must reflect the applicable experience to meet the Individual Occupational Requirements for the 2210, series as listed below: For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled. 1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. 2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. 3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. 4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Education Substitution of education may not be used in lieu of specialized experience for this grade level. Additional information Other Notes: RE-EMPLOYED ANNUITANT: This position DOES NOT meet criteria for re-employed annuitant. The DoD criteria for hiring Re-employed Annuitants can be found at: https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/140025/1400.25-V300.pdf. All applicants must meet qualifications and eligibility criteria by the closing date of the announcement. Males born after 12-31-59 must be registered or exempt from Selective Service (see Who Needs to Register | Selective Service System : Selective Service System (sss.gov)) Expand Hide  additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.