Travel Clerk NF-02

Summary This position is located at Leisure Travel Services at Schofield Barracks Hawaii (Island of Oahu). Leisure Travel Services provides exceptional military rates for numerous attractions throughout Hawaii and beyond. Incentives and Bonuses Incentives will not be paid To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume. Learn more about this agency Duties Assists patrons by providing information about available leisure activities, selling tickets, making reservations, and arranging special accommodations for tours, sporting events, theaters, and special events. Provides full assistance to individuals planning travel itineraries not requiring commercial transportation, including hotel reservations and other local services or information. Maintains brochures, price listings, and related information for customer use. Receives payments, issues receipts, and documents business transactions. Performs related administrative support duties as required. Requirements Conditions of employment Direct Deposit and Social Security Card is required. Meet qualification/eligibility/background requirements for this position. A one-year probationary period may be required. Satisfactorily complete an employment verification (E-Verify) check. Subject to satisfactory completion of all pre-employment checks in accordance with AR 215-3, para.2. In addition, the incumbent may be subject to additional background checks if required to have regular and recurring contact with children. Incumbent may also required to complete a Tier 1 background investigation for a Common Access Card for physical access to federally-controlled facilities. Qualifications Resumes must be two pages (or less). Resumes should clearly demonstrate the applicant's relevant experience, skills, knowledge and abilities as they pertain to this position. A qualified candidate must possess the following: MINIMUM QUALIFICATIONS: 1. Experience which involved dealing with the general public and performing financial transactions. Resume MUST clearly reflect the knowledge and experience listed until the minimum qualifications/duties criteria shown above. In addition to the above qualifications, candidates who possess the following qualifications will be considered "Highly Preferred" or "Best Qualified": HIGHLY QUALIFIED CRITERIA: 1. Proven work experience and knowledge of all Hawaiian Islands to indude the ability to advise customers on where to stay, what to see, and what to do on the islands. 2. Possess knowledge and experience in booking travel arrangements with airlines, hotels, car rentals, and cruise lines by way of telephone and online booking accommodations. 3. Possess work experience in booking local attractions in Hawaii. 4. Must possess effective communication skills with customers and reservations telephone line. Experience advising guidelines and requirements. 5. Experience in providing outstanding customer service. 6. Must possess one (1) year of work experience with computer programs, point of sale systems (POS), or reservation systems. 7. Must be able to type 40 words per minute on a computer. IMPORTANT: Applicants who meet both minimum qualifications and highly qualifying/best qualified criteria will be referred to the selecting official for consideration first. Additional information Area of Consideration The Area of Consideration for this vacancy announcement is LOCAL (Island of Oahu). (Military Spouse Preference (MSP) and Involuntarily Separated Military Preference (ISMP) eligible candidates are included in the area of consideration.) Manual Application Option If you are unable to apply online, you can complete a paper application. To get started, contact servicing NAF Human Resources representative or office listed in the Agency Contact Information section (at the bottom of this announcement) to request a copy of the application form. Be sure to submit your completed application form, along with your resume and any required supporting documents, no later than 3:00 PM HST on 04/15/2026 to ensure timely processing. Important: Incomplete applications, including missing responses to questionnaire items may result in an ineligible rating. PCS Costs Payment of Permanent Change of Station (PCS) costs are not authorized based on a determination that a PCS move is not in the Government's interest. Allowances and Differentials This job is part of a pay-banded system. Sunday premium pay for regularly scheduled employees and night differential pay may be authorized by the Garrison Commander. Non-foreign overseas allowances, cost of living (COLA), and differentials will not be paid, contingent upon eligibility. Important Information Regarding Access to Certain Federal Facilities: Access to certain federal facilities may require a REAL ID-compliant driver's license/ID (marked with a star) or an Enhanced Driver's License (EDL) from WA, MI, MN, NY, or VT. See https://www.tsa.gov/real-id for details. Your Application After you apply, your application remains valid for 90 days and may be referred to hiring officials as new vacancies arise. Additional referrals may occur for up to 90 days after the closing date. Army PAY SETTING Rules/Requirements apply to this vacancy announcement. Refusal of a military spouse to participate in established recruitment procedures for a RFT or RPT position (for example, interview, and so forth) is considered a declination of employment and is a basis for termination of SEP entitlement for the current PCS of the sponsor. Any individual who was required to register with Selective Service and who is not registered or knowingly and willfully did not register before the requirement terminated or became inapplicable to the individual, will not be appointed. Discover Your Path to Success Before you apply, take a moment to explore our Applicant Information Kit, your go-to guide for understanding our hiring processes and making your application stand out. Inside you will find helpful tips, insights, and everything you need to feel confident and prepared. Click this URL to view the kit: https://publicfileshare.chra.army.mil/Applicants/NAF_Applicant_Information_Kit.pdf. Expand Hide  additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Working for Army Non-Appropriated Funds (NAF) can offer numerous advantages. Army NAF employment can provide a sense of pride and fulfillment, as you'll be supporting communities comprised of military and civilian personnel, and their families, which contributes to the Department of Defense's overall mission. We offer a wide range of career opportunities, including jobs in childcare, recreation, hospitality, and more. Many employees have opportunities for professional development, including training, education, and certification programs to help towards career advancement. As an Army NAF employee, you'll have access to some on-base facilities, including fitness centers, libraries, and many other amenities. Regular full-time and part-time employees are eligible for enrollment in health and life insurance, participation in 401k and retirement plans, and paid personal time off and federal holidays. Some flexible employees may also be eligible to receive health insurance. For a slideshow presentation regarding these benefits, please click the Review Our Benefits link below. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.