Job Description
DescriptionPOSITION SUMMARY: The Systems Analyst I is expected to configure and provide fundamental
functional and technical support for the specified set of applications to a variety of business and
clinical users. This position collaborates with the user community to resolve technical problems and
application performance issues as well as support optimization and enhancement efforts. This
entails customer-centric workflow and technical knowledge as well as contribution to the analysis,
design, development, testing, and documentation, and implementation activities of assigned
applications. The position will assist with analysis and timely resolution of problems within the
software applications, and provide support for maintenance and upgradesRequirementsMINIMUM
QUALIFICATIONS:
EDUCATION: Bachelor degree in a relevant field preferred
An advanced Information
Systems or Business degree will be considered an asset. Information system training
preferred
CERTIFICATION/LICENSES: If supporting Epic, Proficient or Certified status in one
supported module required within 6 months of start date.
SKILLS:
Ability to work independently
with limited supervision
Conceptual, analytical, and problem-solving skills.
Ability to prioritize
and work through conflicting demands leveraging critical thinking and decision-making skills;
Excellent communication skills, both oral and written.
Organizational and time management skills;
ability to adapt quickly to changing priorities; ability to successfully manage multiple tasks
simultaneously
Excellent customer service skills
Working knowledge of Microsoft Office and other
productivity tools, and assigned applications and technologies preferred.
EXPERIENCE:
Minimum
Qualifications:
Four (4) years of experience in an information technology discipline, or healthcare
operations including any clinical department, medical records, patient access, or revenue
cycle.
Relevant bachelor degree may substitute for (4) years of relevant experience.
NATURE OF
SUPERVISION:
-Responsible to: Assigned to a Manager of Information Systems
ENVIRONMENT:
The
position provides support in a 24/7 environment which will include rotating on-call support duties
during off hours, weekends and holidays. May be required to travel to perform duties. May be
required to work outside of normal working hours during on-call rotation or during significant
outages or due to project demands. May be required to work long hours during critical problems or
due to project demands.
Bloodborne Pathogen: A
General office setting with exposure to computer
room environment.
PHYSICAL REQUIREMENTS: Ability to lift and transfer objects typically not in
excess of 50 lbs. Extended use of video display terminal and keyboard utilizing sound ergonomic
principals.
Additional Information:
- Specialty: Information Technology
- Location: 455 St Michaels DriveSanta Fe, New Mexico 87505
- Contact:
About the Company:
CHRISTUS Health is an international Catholic, faith-based, not-for-profit health system comprised of
more than 600 services and facilities, including more than 60 hospitals and long-term care
facilities, 350 clinics and outpatient centers, and dozens of other health ministries and
ventures.
Sponsored by the Sisters of Charity of the Incarnate Word in Houston and San Antonio and
the Sisters of the Holy Family of Nazareth, the mission of CHRISTUS Health is to extend the healing
ministry of Jesus Christ.
To support our healthcare ministry, CHRISTUS Health employs approximately
45,000 Associates and has more than 15,000 physicians on staff who provide care and support for
patients. CHRISTUS Health is listed among the top ten largest Catholic health systems in the United
States.
EXTENDING THE HEALING MINISTRY OF JESUS CHRIST
We are inspired by our mission, vision and
core values to deliver compassionate, high quality health care, improving the health of the
communities we serve. Above all, we are committed to providing our customers and their family
members with a truly unique healing experience, one that embodies our values and respects the
dignity and worth of each person. Creating a health care system that is truly excellent in all areas
is an ongoing effort.