Administrative Support Technician (Office Automation)

Summary About the Position: The Military Entrance Processing Station plays a vital role in maintaining the nation's military might by ensuring that each new member of the Armed Forces: Army, Marines, Navy, Air Force, Space Force & Coast Guard; meets the high mental, moral & medical standards required by the DoD & the military services. Every MEPS represents state of the art in testing, examining & processing applicants for enlistment into the Armed Forces. This is a permanent position. Duties Provide staff with guidance on how to properly operate within office procedures. Maintain calendars for staff. Maintain a suspense log for all actions in accordance to office procedures. Prepare Request for Personnel Actions for submission using automated systems. Maintain office files, including personnel files on military and civilian employees, IAW regulatory guidance. Serve as timekeeper providing advice to supervisors on time and leave procedures. Review documents prepared for Commander's signature ensuring compliance with regulations. Screen telephone calls and visitors to refer/direct customers to appropriate staff/office. Process mail to include distribution to appropriate staff members and post office. Create a variety of reports for submission to higher headquarters using a variety of office software packages. Assist newly assigned personnel in in processing and completing required forms. Communicate with Civilian Personnel Advisory Center (CPAC) to determine status of personnel actions. Requirements Conditions of employment Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation. This position requires you to possess or be able to obtain and maintain a DD 285 Mail Handler’s Card and pass background screening to qualify for and sustain system passwords and access automated data systems. Position is considered a confidential employee (with respect to labor-management relations). Qualifications Who May Apply: US Citizens In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Proficiency Required: This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors. Specialized Experience: To qualify based on your experience, your resume must clearly describe at least one year of experience which includes: Providing clerical support (i.e., screening telephone calls/visitors, maintaining office calendars, maintaining records or files, etc.) for the office; Preparing correspondence for the office staff; Utilizing office automation software to prepare various types of documents (i.e., spreadsheets, reports, graphs, charts, statistical data, etc.); Assisting with onboarding process of military and/or civilian personnel by gathering required documents. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-05). OR Education Substitution: A half year (i.e., 9 semester hours) of graduate level education in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as Business Administration; Business Management, Communications; or Office Management. (Note: You must attach a copy of your transcripts.). OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) by 9. Add the two percentages. (Note: You must attach a copy of your transcripts.) Education FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional information Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration. You will be required to provide proof of U.S. Citizenship. One year trial/probationary period may be required. Direct deposit of pay is required. Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees. If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet. This is a Human Capital and Resource Management Career Field position. Multiple positions may be filled from this announcement. Salary includes applicable locality pay or Local Market Supplement. Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest. Recruitment/Relocation incentive may be authorized if determined to be in the best interest of the Federal Government and requirements are met. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://appsupport.usastaffing.gov/hc/en-us/sections/28980686389652-Reasonable-Accommodation-Information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.