Conciliation Specialist

To qualify for the position of Conciliation Specialist, (GS-0101-11/12/13), you must meet the basic qualification requirements listed below AND possess the required specialized experience specific to the series and grade you are applying to.

Basic Requirement:
Degree: Successful completion of a full 4-year course of study in an accredited college or university that included a major field of study in conflict/dispute resolution or a foundational discipline (such as behavioral or social science, education, or the humanities). (You must submit a copy of your transcripts to prove completion of four full years of course study.)

OR

Combination of Education and Experience: A combination of education and experience that provided the applicant with knowledge of conflict/dispute resolution or a foundational discipline equivalent to a major in the field (such as behavioral or social science, education, or the humanities), or otherwise substantial enough to provide a foundation for success after receiving specialized CRS conciliator training. (You must provide a copy of your transcripts)

OR

Experience: Four years of appropriate experience that demonstrate that the applicant has acquired knowledge of conflict/dispute resolution or a foundational discipline equivalent to a major in the field (such as behavioral or social science, education, or the humanities), or substantial enough to provide a foundation for success after receiving specialized CRS conciliator training. (This must be demonstrated in your resume.)

In addition to meeting the basic requirement above, to qualify for this position you must also meet the qualification requirements listed below:

For the GS-11:
Specialized Experience: You must have one year of specialized experience at the GS-09 grade level or equivalent pay band in the Federal Service AND demonstrate substantial community connections in conciliation, conflict-resolution, and other specific community building experiences, in the location where you are applying.

In addition, specialized experience is defined as:

1. Evaluating conflicts or the potential for conflicts within communities based on civil rights-related tensions; AND
2. Assisting with facilitation and mediation services to groups with civil rights-related tension. (Examples include conflicts or disputes related to police-community relations; tensions or hate/bias incidents (real or perceived) related to race, color, national origin, gender, gender identity, sexual orientation, religion, or disability status; or civil rights tensions in educational environments.)

OR

Education: Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position.

OR

Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the second year (total graduate semester hours minus 36) by 18. Add the two percentages.

For the GS-12:
Specialized Experience: You must have one year of specialized experience at the GS-11 grade level or equivalent pay band in the Federal Service. To qualify at the GS-12 grade, your resume must show substantial demonstrated community connections in conciliation, conflict-resolution, and other specific community building experiences, in the location where you are applying; AND at least two of the following substantive professional experiences:

1. Evaluating conflicts or the potential for conflicts within communities based on civil rights-related tensions.
2. Providing facilitated dialogue, trainings, mediation, or consultation services for community groups experiencing civil rights-related conflicts or tensions. (Examples include conflicts or disputes related to police-community relations; tensions or hate/bias incidents (real or perceived) related to race, color, national origin, gender, gender identity, sexual orientation, religion, or disability status; or civil rights tensions in educational environments.)
3. Developing positive working relationships with governmental and non-governmental officials. (Examples include law enforcement officials, community leaders, civil rights organizations, faith-based groups, educational institutions, and/or other community groups.)

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For the GS-12 grade level, you must meet the qualification requirement using experience alone. No substitution of education for experience is permitted.

For the GS-13:
Specialized Experience: You must have one year of specialized experience at the GS-12 grade level or equivalent pay band in the Federal Service. To qualify at the GS-13 grade, your resume must show substantial demonstrated community connections in conciliation, conflict-resolution, and other specific community building experiences, in the location where you are applying; AND at least two of the following substantive professional experiences:

1. Leading trainings, mediation, or consultation services for community groups experiencing civil rights-related conflicts or tensions. (Examples include conflicts or disputes related to police-community relations; tensions or hate/bias incidents (real or perceived) related to race, color, national origin, gender, gender identity, sexual orientation, religion, or disability status; or civil rights tensions in educational environments.)
2. Developing and maintaining positive working relationships with governmental and non-governmental officials. (Examples include law enforcement officials, community leaders, civil rights organizations, faith-based groups, educational institutions, and/or other community groups.)
3. Conducting and drafting conflict assessments of communities based on civil rights-related tensions and developing recommended agency actions and strategies.

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For the GS-13 grade level, you must meet the qualification requirement using experience alone. No substitution of education for experience is permitted.

You MUST meet all qualification requirements by the closing date of this announcement, 12/31/2024. Your resume must support your responses to the questionnaire and qualification requirements. Failure to do so may result in an ineligible rating.


You MUST meet all qualification requirements by the closing date of this announcement, 12/31/2024.

Your resume must support your responses to the questionnaire and qualification requirements. Failure to do so may result in an ineligible rating. See the Required Documents section for important notes about what must be included in your resume.