Job Description
DescriptionPOSITION SUMMARY: Operates communication equipment which includes inter and intra PBX
operations. Contacts physicians/ staff by pager, two-way radio, cellular telephone or overhead
page. Operates hospital information system, TTY/TTD for the hearing impaired, fax machine. Monitors
CCTV security cameras, runs surveillance upon request, reports unusual/suspicious activity to
security, contacts law enforcement agencies when necessary. Announces over emergency alert tone,
notifies personnel, enters report in act track, on blue alerts, trauma stats, critical response
teams, catch a falling stars, infant abductions, fire alarms, disasters, bomb threats, hostage
situations, chemical spills, radiation emergencies & evacuations. Provides daily shift lists, camera
checks, weekly Administrative on call list. Monitors Securall. Restricts and disengages patient
telephones on an individual basis upon request from authorized person, as well as group
restrictions/activations, on daily and nightly telephone use. Reports camera malfunction via
telephone & e-mail. Works as information operator between 2100-0700. Makes announcements over PA
system if approved by administration.RequirementsMINIMUM QUALIFICATIONS:
EDUCATION: High school
or equivalent required.
CERTIFICATIONS/LICENSES: N/A
SKILLS:
Telephone etiquette skills,
computer skills, effective communication skills including the ability to speak clearly and audibly
with acceptable voice quality.
Ability to maintain composure during stressfully demanding periods
required. Bilingual preferred.
EXPERIENCE: Communications/switchboard experience
preferred.
NATURE OF SUPERVISION:
-Responsible to: Director of Loss Prevention/ Communication
Center and Lead/PBX Operator.
ENVIRONMENT:
- Bloodborne pathogen
Confined areas with limited
work space. High noise level.
PHYSICAL REQUIREMENTS: Requires sitting for prolonged periods of
time. Manual
dexterity to operate telephone console, CTV cameras, Hospital information
system,
working under pressure and rapidly for long periods of time.
Additional Information:
- Specialty: Information Technology
- Location: 455 St Michaels DriveSanta Fe, New Mexico 87505
- Contact:
About the Company:
CHRISTUS Health is an international Catholic, faith-based, not-for-profit health system comprised of
more than 600 services and facilities, including more than 60 hospitals and long-term care
facilities, 350 clinics and outpatient centers, and dozens of other health ministries and
ventures.
Sponsored by the Sisters of Charity of the Incarnate Word in Houston and San Antonio and
the Sisters of the Holy Family of Nazareth, the mission of CHRISTUS Health is to extend the healing
ministry of Jesus Christ.
To support our healthcare ministry, CHRISTUS Health employs approximately
45,000 Associates and has more than 15,000 physicians on staff who provide care and support for
patients. CHRISTUS Health is listed among the top ten largest Catholic health systems in the United
States.
EXTENDING THE HEALING MINISTRY OF JESUS CHRIST
We are inspired by our mission, vision and
core values to deliver compassionate, high quality health care, improving the health of the
communities we serve. Above all, we are committed to providing our customers and their family
members with a truly unique healing experience, one that embodies our values and respects the
dignity and worth of each person. Creating a health care system that is truly excellent in all areas
is an ongoing effort.