Child Youth and School (CYS) Services Program Manager, NF-05

Summary It is the applicant's responsibility to read all sections and associated links in this vacancy announcement. This vacancy may be used to fill additional positions within 90 days of the closing date. Learn more about this agency Duties Serves as a Program Manager, first line supervisor, and recognized subject matter expert for IMCOM G9, Child, Youth and School Services Division, within Community-Based Programs, Parent and Outreach, or Schools Programs. Works under the general supervision of the Schools, Community and Outreach Branch Chief. Plans and assigns work to subordinates, sets priorities, and establishes schedules for work completion. Evaluates overall performance of assigned employees and provides appropriate recognition. Ensures assigned CYS Services Program conforms to all applicable DoD and Army policy, IMCOM G9 standards, Congressional legislation, public law, and with the most current applicable industry standards. Oversees and monitors implementation of policies, plans, standards, and procedures for assigned CYS Services program and develops guidance for CYS Services programs Army-wide. Develops content for operational materials and tools (i.e., inspection manuals, field operational handbooks, checklists, and training) for Army-wide implementation. Communicates program's strategic key messages through written and visual mediums such as information and staff papers, slides, reports, flyers and brochures. Analyzes and evaluates data to determine trends and identifies strategies for program evaluation, and improvement. Serves as the principal advisor to the Branch Chief on program initiatives to sustain and improve the CYS Services benchmarks of Quality, Affordability, Availability and Accountability. Functions as Project Officer for designated CYS Initiatives. When required, represents and speaks for CYS Services Branch or Division Chief. Reviews financial and budget data relating to CYS field performance. May serve as a Contract Officer Representative. Performs related duties as assigned. Requirements Conditions of employment Direct Deposit and Social Security Card are required upon appointment Meet Child and Youth National Agency Check with Inquiries (CNACI) qualification/eligibility/background requirements for this position Satisfactory completion of employment verification (E-Verify) check One year probationary period may be required A valid passport may be required for overseas travel Must possess or be able to obtain and maintain a valid driver's license Qualifications RESUMES MUST BE TWO PAGES (OR LESS). QUALIFICATIONS MUST BE CLEARLY VERIFIABLE IN YOUR RESUME. GOVERNMENT POSITIONS MUST INCLUDE PAY PLAN, SERIES, GRADE, TO AND FROM DATES, AND GOVERNMENT AGENCY/DEPARTMENT. Must include at least one year of experience performing duties at a level which equipped the applicant with the particular knowledge, skills, and abilities needed to perform successfully in the position. Successful completion of a Bachelors Degree in a field appropriate to the position (childhood/adolescent development; early childhood, elementary, or secondary education; special education; or other fields closely related to the position to be filled. For a psychology or sociology degree, the coursework must have included 24 semester hours in child/adolescent development or family studies). A combination of education and experience - courses equivalent to a major in a subject matter field (24 semester hours) appropriate to the position (see above), plus appropriate experience or additional course work that provided knowledge comparable to that normally acquired through the successful completion of the 4-year course of study described above. In addition, candidate must possess: 1. Progressive experience in child and youth fields directly related to the duties to be performed. Documented experience must include at least one year equivalent in complexity and difficulty to the next lower grade/level. 2. Supervisory experience that demonstrates superior managerial skills with the ability to plan and organize work, analyze work, identify problems, identify significant factors, gather pertinent data and instruct staff in implement required solutions. Knowledge of the full range of supervisory duties to assignment of work, performance counseling/rating, coaching and mentoring. 3. Skill in managing multiple and concurrent projects effectively. 4. Ability to evaluate program effectiveness and compliance with benchmark criteria and applicable policies and procedures. 5. Experience in creating and delivering presentations and planning and conducting training for adults. 6. Ability to communicate effectively orally and in writing. Communication skills include superior writing ability in the areas of complex policy implementation, instructions and processes. Superior oral communication skills to meet the briefing and instructional requirements of this position. All Qualified applicants will be rated against the highly qualifying criteria by a rating panel for evaluation of the quality and extent of your total accomplishments, experience and education. Those applicants determined to be highly qualified will be referred to the hiring official for consideration. The highly qualified candidates may undergo an interview and reference checks. All answers to the Highly Qualifying Criteria must be demonstrated in your resume to get credit. Possess the ability to interpret complex policies and statutes. Possess preferred experience of working at a higher headquarters. Education All candidates (to include current employees) are required to include transcripts with their application package. Failure to do so may result in an ineligible rating. Only education from accredited and pre-accredited institutions will be accepted. Foreign education must be evaluated for equivalency in the United States. For more information, please click here. Additional information A manual application may be obtained by contacting the servicing NAF Human Resources Office listed on this announcement. If you are applying manually, all required documentation must be received no later than 4:00 p.m., Eastern Standard Time, on the closing date of the announcement. Additional selections may be made from this vacancy announcement for up to 90 days after the closing date. Payment of Permanent Change of Station (PCS) costs is authorized based upon eligibility and a determination that a PCS move is in the Government interest. Additional information on how to complete the online application process and submit your online application may be found on the USA Staffing Applicant Resource Center. The Duty Station for this position is located at Fort Sam Houston, TX. You will be expected to physically reside within commuting distance of Fort Sam Houston, TX. Situational telework can be provided for weather-related emergencies, office closures, or other situations where telework serves a compelling Agency need. Important Information Regarding Access to Certain Federal Facilities: Access to certain federal facilities may require a REAL ID-compliant driver's license/ID (marked with a star) or an Enhanced Driver's License (EDL) from WA, MI, MN, NY, or VT. See https://www.tsa.gov/real-id for details. It is the applicant's responsibility to verify that the application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan. Discover Your Path to Success! Before you apply, take a moment to explore our Applicant Information Kit - your go-to guide for understanding our hiring process and making your application stand out. Inside, you'll find helpful tips, insights, and everything you need to feel confident and prepared. Click here to view the kit or copy and paste this link into your browser: https://publicfileshare.chra.army.mil/Applicants/NAF_Applicant_Information_Kit.pdf Expand Hide  additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Working for Army Non-Appropriated Funds (NAF) can offer numerous advantages. Army NAF employment can provide a sense of pride and fulfillment, as you'll be supporting communities comprised of military and civilian personnel, and their families, which contributes to the Department of Defense's overall mission. We offer a wide range of career opportunities, including jobs in childcare, recreation, hospitality, and more. Many employees have opportunities for professional development, including training, education, and certification programs to help towards career advancement. As an Army NAF employee, you'll have access to some on-base facilities, including fitness centers, libraries, and many other amenities. Regular full-time and part-time employees are eligible for enrollment in health and life insurance, participation in 401k and retirement plans, and paid personal time off and federal holidays. Some flexible employees may also be eligible to receive health insurance. For a slideshow presentation regarding these benefits, please click the link below. Review our benefits