Client Planning Manager

Summary As a Client Planning Manager, you will ensure comprehensive and seamless client support and develop and leverage relationships to assist customers in achieving their business objectives. This position is located in the Public Buildings Service (PBS), Real Estate Division (RED), Customer Engagement and Planning Management Branch. We are currently filling one vacancy, but additional vacancies may be filled as needed. Learn more about this agency Requirements Conditions of Employment US Citizenship or National (Residents of American Samoa and Swains Island) Meet all eligibility requirements within 30 days of the closing date. Register with Selective Service if you are a male born after 12/31/1959 Direct Deposit of salary check to financial organization required. Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non­Career SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service. Serve a one year probationary period, if required. Undergo and pass a background investigation (Tier 2 investigation level). Have your identity and work status eligibility verified if you are not a GSA employee.  We will use the Department of Homeland Security’s e-Verify system for this. Any discrepancies must be resolved as a condition of continued employment. Qualifications For each job on your resume, provide: the exact dates you held  each job (from month/year to month/year) number of hours per week you worked (if part time).     If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume. For a brief video on creating a Federal resume, click here.  The GS-12 salary range starts at $86,962 per year.  If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected.   To qualify, you must have at least one year of specialized experience equivalent to the GS-11 level or higher in the Federal service.  Specialized experience is experience performing strategic account management in relation to workspace/real estate needs, which includes identifying, planning, implementing and managing client service strategies and solutions. This experience should include: resolving ill-structured space problems through critical and creative thinking; applying sound project management principles in developing and collecting strategic space requirements; conducting in-depth research and analysis to support strategic initiatives; managing complex portfolios that align with program and agency goals and performance measures; building and sustaining customer relationships. Education This job does not have an education qualification requirement. Additional information This position is eligible for the bargaining unit. If you apply to this position and are selected, we will not ask about your criminal history before you receive a conditional job offer. If you believe you were asked about your criminal history improperly, contact the agency or visit GSA's webpage. Relocation-related expenses are not approved and will be your responsibility. Additional vacancies may be filled through this announcement in this or other GSA organizations within the same commuting area as needed; through other means; or not at all. If you are eligible under Merit Promotion, you may also apply under Vacancy Announcement #5P-2025-0016.  You must apply separately to each announcement to be considered for both. GSA is committed to diversity, equity, inclusion and accessibility that goes beyond our compliance with EEO regulations including:  Valuing and embracing diversity, promoting equity, inclusion and accessibility, and expecting cultural competence; and Fostering a work environment where all employees, customers and stakeholders feel respected and valued. Our commitment is:  Reflected in our policies, procedures and work environment; Recognized by our employees, customers and stakeholders; and Drives our efforts to recruit, attract, retain and engage the diverse workforce needed to achieve our mission. Read more Benefits A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. You will have access to many benefits including: Health insurance (choose from a wide range of plans) Life insurance coverage with several options Sick leave and vacation time, including 11 paid holidays per year Thrift Savings Plan (similar to a 401(k) plan) Flexible work schedules Transit and child care subsidies Flexible spending accounts Long-term care insurance Training and development Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.