MEDICAL OFFICE CHARGE CAPTURE SPECIALIST / ENT SPECIALISTS/ FULL-TIME

DescriptionPOSITION SUMMARY:  Responsible for accurate and timely processing of clinic work queues, including charge review, claim edit and follow up.  Responsible for communicating issues and trends among front office staff, providers, clinic management and revenue cycle.  Assisting in all clinic workflows leading to submission of clean claims and reduction of registration, authorization and injectable related claim denials.  Collects and accounts for cash, co-pays and conducts complete cashiering function for the practice. RequirementsMINIMUM QUALIFICATIONS: EDUCATION: High School diploma or equivalent required. CERTIFICATION/LICENSES:  N/A SKILLS: Must be knowledgeable in all physician practice front office operations, including registration, telephone management and reporting. Extensive registration knowledge is required including detailed knowledge of resolving missing or invalid registration/demographic details. Excellent computer skilled including data entry Requires critical thinking skills and excellent customer relation skills including the ability to deal effectively with demanding/difficult situations involving patients, associates and providers. Must be capable of thinking and acting independently using excellent judgment to resolve issues or problems of any unusual nature Knowledge of medical terminology, operating procedures and collection processes Ability to recognize, evaluate, solve problems, and correct problems is essential Demonstrate professionalism and excellent interpersonal skills needed to effectively and courteously deal with patient, physicians, families, insurance companies, and all levels of clinical associates Must have familiarity of CPT, ICD-10, medical insurance terminology and medical information Must have the ability to work in stressful situations and perform multiple tasks simultaneously, remaining calm and in control of any situation that may arise Have an excellent understanding of Practice management software and excellent customer service skills are required. EXPERIENCE:  Minimum of five (5) years experience in medical front office operations, registration and EMR usage. Epic and payer portal experience preferred. NATURE OF SUPERVISION: -Responsible to:  Clinic Manager Orthopaedic Specialty Clinic  ENVIRONMENT: - Bloodborne pathogen   A Works in clean, well lighted, ventilated smoke-free environment. PHYSICAL REQUIREMENTS Subject to stressful professional relationships.  Working hours vary, with flexibility due to unexpected changes in schedule and emergencies. Additional Information: - Specialty: Otolaryngology - Location: 455 St Michaels DriveSanta Fe, New Mexico 87505 - Contact: About the Company: CHRISTUS Health is an international Catholic, faith-based, not-for-profit health system comprised of more than 600 services and facilities, including more than 60 hospitals and long-term care facilities, 350 clinics and outpatient centers, and dozens of other health ministries and ventures. Sponsored by the Sisters of Charity of the Incarnate Word in Houston and San Antonio and the Sisters of the Holy Family of Nazareth, the mission of CHRISTUS Health is to extend the healing ministry of Jesus Christ. To support our healthcare ministry, CHRISTUS Health employs approximately 45,000 Associates and has more than 15,000 physicians on staff who provide care and support for patients. CHRISTUS Health is listed among the top ten largest Catholic health systems in the United States. EXTENDING THE HEALING MINISTRY OF JESUS CHRIST We are inspired by our mission, vision and core values to deliver compassionate, high quality health care, improving the health of the communities we serve. Above all, we are committed to providing our customers and their family members with a truly unique healing experience, one that embodies our values and respects the dignity and worth of each person. Creating a health care system that is truly excellent in all areas is an ongoing effort.