Contact Representative
Company
Department of the Interior - Bureau of Land Management
Location
Lakeview, Oregon
Type
Full Time
Job Description
Summary
Explore a new career with the BLM - where our people are our most precious resource.
This position is located in Lakeview, OR.
We expect to fill many vacancies.
This is a temporary appointment. Appointment to this position will not convey permanent status and will be for a period not-to-exceed 1039 hours in a service year.
Learn more about this agency
Duties
Responsible for disseminating factual information to the public on multiple resource management programs and services.
Responds to inquiries concerning such matters as land status and ownership, land sales, timber sales, mining claims, permits, rights of way, and/or grazing permits.
Conducts research necessary to respond to written or in-person inquiries, and, when appropriate, refers complex technical inquiries to the proper resource specialist or other agencies.
Explain rules, policies, and procedures to members of the public and work to persuade contacts to cooperate.
Sells documents, maps, books, records, and various permits such as firewood and vegetative, Recreation passes/permits and other similar permits and materials.
Designated as a cashier/collection officer and is accountable for funds collected.
Orders and maintains inventories of products for publication for sale and public distributions.
Performs general office clerical work as assigned, such as travel; time and attendance; mail collection and distribution; answering phones and routine calls; etc. and other duties as assigned.
Requirements
Conditions of employment
U.S. Citizenship is required.
Be sure to read the 'How to Apply' and 'Required Documents' Sections.
You cannot hold an active real estate license: nor can you have an interest or hold stocks in firms with interest in Federal Lands.
Direct Deposit Required.
Appointment will be subject to a favorably adjudicated background/suitability investigation/determination.
Your resume must contain enough information to show that you meet the qualification requirements as defined in the announcement. In addition, your responses to the questions must adequately reflect in your resume.
This position requires you to wear an officially-approved uniform while in a duty status. The incumbent is required to wear the uniform in accordance with applicable policies and be required to sign a condition of uniform wear statement.
Qualifications
In order to be rated as qualified for this position, we must be able to determine that you meet the qualification requirements - please be sure to include this information in your resume. No assumptions will be made about your experience.
GS-5: At least one (1) year of specialized work experience equivalent to the GS-04 grade level (or equivalent) in the Federal Service (or private or public sectors) performing most or all of the following: (1) Providing written and oral information to the public on the mission and role of BLM, recreational opportunities, wild horse and burro adoptions, map purchases, area archeology and area history; (2) Responding to inquiries concerning such matters as land status and ownership, land sales, timber sales, mining claims, oil and gas leases and permits, rights of way, and/or grazing permits; (3) Assisting the public in determining land ownership and provides information by referencing Master Title Plats, Land Status Records and current mining claim microfiche; (4) Conducting research necessary to respond to written or in-person inquiries, and, when appropriate, refers complex technical inquiries to the proper sources of information; and (5) Researching requests for copies of documents, I.e., patents, plats, serial register pages and other related materials.
OR
Successful completion of four years of higher education above high school
OR
A combination of experience and education to meet total experience."
GS-06: At least one (1) year of specialized work experience equivalent to the GS-05 grade level (or equivalent) in the Federal Service (or private or public sectors) performing most or all of the following: (1) Applying substantial knowledge and background on the mission and role of BLM to research and respond to a variety of complex inquiries concerning such matters as land status and ownership, land sales, timber sales, mining claims, oil and gas leases and permits, rights of way, and/or grazing permits; (2) Assisting customers by researching and copying case file folder, including mater tile plats, historic indexes, survey records, and patents; (3) Researching legal documents and preparing written responses or furnishing printed material related to land, mineral, mining claim recordation and recreation inquiries; (4) Providing legal copies of official records and documents for court proceedings or for filing with other government agencies; and (5) Ensures documents are accurate and complete and all avenues of research have been completed
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
You must meet all qualification requirements by the closing date of the announcement.
Physical Demands/Work Environment: The work is typically sedentary. Some work may require periods of walking, standing, bending, or driving a motor vehicle. The incumbent may frequently lift relatively light boxes, materials, and supplies and /or carry file folder's copied materials, books, and other similar materials. Work is typically located in an adequately lighted, heated, and ventilated office environment. The work environment may involve everyday risks or discomforts that require normal safety precautions typical of such places as offices, mail distribution centers, meeting and training rooms, libraries, or motor vehicles.
Education
Applicants may qualify for these positions based on experience, education, or an equivalent combination as described in the Qualifications section of this announcement.
If using education to qualify, you must submit copies of all transcripts or a list of college courses that include hours and grades from an accredited U.S. college/university. See Required Documents section for more information.
Additional information
DOI uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit E-Verify.
Career Transition Assistance Plan (CTAP)/lnteragency Career Transition Assistance Program (ICTAP): These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority, you must: 1) meet CTAP or ICTAP eligibility criteria; 2) be rated well qualified for the position with a score of 85 or above; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. For more information: CTAP or ICTAP
Males born after 12/31/59 must be registered for Selective Service
Travel and relocation expenses will not be paid by the Department of the Interior. Any travel, transportation and relocation expenses associated with reporting for duty in this position will be the responsibility of the selected employee.
This position is not eligible for Telework.
All positions may not be filled or they may be filled at different times depending on budget, hiring needs, and requirements. These positions are temporary and are expected to last for up to 6 months. These positions have no promotion potential, if you want to be considered for a higher grade you must apply for the higher grade.
If selected from this announcement you may be rehired for identical positions without further competition based on work needs, funding, or any other condition of employment.
If selected from this or a similar competitive, seasonal announcement, your appointment may be creditable for consideration under PL-114-47, Land Management Workforce Flexibility Act (LMWFA)?. The Act allows certain individuals, who have or had time-limited appointments at land management agencies, to compete for any permanent position in the competitive service under "internal" merit promotion procedures. For more information, see the section under Eligibility, which starts with Question #15 (Q15. Who is eligible for appointment under these provisions?).
Government facilities are required to provide a smoke free environment for their employees.
This position may require you to wear an officially-approved uniform while in a duty status.
At some duty locations this position may require you to have a current valid driver's license.
At some duty locations you may need the ability to lift and move objects weighing over 50 pounds.
Expand Hide additional information
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Apply Now
Back to Job Listings
Add To Job List
Company Profile
View Company Reviews
Date Posted
05/14/2026
Views
0
Neutral
Subjectivity Score: 0
Similar Jobs
Local Contract Nurse RN - OR - Operating Room - $59-67 per hour - Host Healthcare
Views in the last 30 days - 0
View DetailsTravel Nurse RN - OR - Operating Room - $2,506 per week - GetMed Staffing, Inc.
Views in the last 30 days - 0
View DetailsTravel Nurse RN - Labor and Delivery - $2,866 per week - Magnet Medical
Views in the last 30 days - 0
View DetailsTravel Nurse RN - Telemetry - $2,999 per week - Genie Healthcare
Views in the last 30 days - 0
View DetailsTravel Nurse RN - Med Surg / Telemetry - $3,171 per week - LeaderStat
Views in the last 30 days - 0
View Details