Administrative Support Assistant (Veterinary Services) NF-03

Summary Click on the "Learn more about this agency" button below for IMPORTANT information. This position is located at the Guantanamo Bay Veterinary Treatment Facility. To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume. Incentives and Bonuses Incentives will not be paid. Learn more about this agency Duties Serves as the point of contact for the day-to-day front office operations of a veterinary clinic. Coordinates with clinic management to establish clinic schedule and appointment availability. Receives telephone calls and visitors to the clinic, determines the nature of call or visit, obtains identifying information, and verifies the patient's eligibility for treatment. Updates the existing medical record or collects sufficient information to prepare new record. Provides concise accurate information to veterinary care provider on nature of the visit. Dispenses medications, annotates prescriptions and refills prescriptions in accordance with facility policies and procedures. Serves as clinic ordering official and Government Purchase Cardholder. Processes purchasing documents. At various times, orders, receives, and inventories veterinary supplies and pharmaceuticals. Completes bi-weekly payroll reports. Prepares and submits required end of month reports. Assists with preparation of the yearly clinical budget. Initiates personnel actions at the direction of management. Requirements Conditions of employment Direct Deposit and Social Security Card is required. Meet qualification/eligibility/background requirements for this position. A one year probationary period may be required. Ability to work occasional Saturdays for special events. Must be able to receive all mandated immunizations to work in a direct-patient capacity and/or veterinary environment. Must not have an aversion to animals, blood, bodily fluids, animal tissues, strong odors, needles, or sharp instruments. A successful background investigation submission to the Defense Counterintelligence and Security Agency (DCSA) must be met no later than 30 calendar days after entry on duty or placement in the position for internal candidates. Appointment is subject to the completion of a favorable suitability determination. Qualifications Resumes must be two pages (or less). Resumes should clearly demonstrate the applicant's relevant experience, skills, knowledge and abilities as they pertain to this position. A qualified candidate must possess the following: Progressively work experience which demonstrates the knowledge and skills required to perform the duties of the position. Basic computer skills to include proficiency in Microsoft Suite or equivalent. Experience in using a point of sales software. Basic arithmetic expertise to balance cash draw, accept payments and provide change accurately. Typing proficiency - 40WPM. In addition to the above qualifications, candidates who possess the following qualifications will be considered "Highly Preferred" or "Best Qualified": Clerical experience in a Veterinary Clinic or equivalent or working in an outpatient medical facility/operations as clerical-administrative support. The information provided on your resume should be clear and specific. You will be rated based solely off of the information provided within your resume. Assumptions will not be made regarding your experience and the duties performed. Education This job does not have an education qualification requirement. Additional information Area of Consideration: To be eligible for this position, you must meet one of the following criteria establishing you as a local resident of Naval Station Guantanamo Bay, Cuba: Currently reside on Naval Station Guantanamo Bay. Are a Military Spouse (MSP) or Family Member (FMP) who is currently command-sponsored by an active duty service member stationed at or with orders to Naval Station Guantanamo Bay. Are a dependent of a federal civilian employee or contractor who is on an accompanied tour at Naval Station Guantanamo Bay Additional Requirements for All Candidates - Please note the following mandatory conditions: Citizenship: You must be a U.S. Citizen or Permanent US Resident. Installation Access: You must currently have and be able to maintain installation access. No Relocation/Housing: No relocation expenses (Permanent Change of Station - PCS) or housing entitlements are authorized for this position. Pre-existing Logistical Support: This is a mandatory condition of employment. You must already have and maintain your own logistical support (e.g., housing, base access) through a valid sponsor for the entire duration of your employment in this position. Your application will be considered ineligible if you cannot meet this requirement. Manual Application Option If you are unable to apply online, you can complete a paper application. To get started, contact servicing NAF Human Resources representative or office listed in the Agency Contact Information section (at the bottom of this announcement) to request a copy of the application form. Be sure to submit your completed application form, along with your resume and any required supporting documents, no later than 11:59 PM EST on 04/03/2026 to ensure timely processing. Important: Incomplete applications, including missing responses to questionnaire items may result in an ineligible rating. Salary Information: Salary is pro-rated based on a 40 hour work week. Hourly range is: NF-03 $15.75ph - $16.22ph ($32,870pa to $33,851pa) PCS Costs Payment of Permanent Change of Station (PCS) costs are not authorized based on a determination that a PCS move is not in the Government's interest. Allowances and Differentials This job is part of a pay-banded system. Sunday premium pay for regularly scheduled employees and night differential pay may be authorized by the Garrison Commander. Foreign overseas allowances, post allowance, and differentials will not be paid, contingent upon eligibility. Logistical support (i.e. ID card/Command sponsorship) is not provided for this employment opportunity. Employment overseas provides a lot of additional benefits and entitlements. For information please contact APG NAF HRO GVMP/FSH at [email protected]. Applicants must comply with the Exceptional Family Member Program. For more information, go to https://www.militaryonesource.mil/special-needs/efmp/. Scheduling Information: Below defines theemployment category for this position: - Flexible/Intermittent (00 guaranteed hours per week however may be scheduled to work between 0-40 hours per week based on mission needs). Flex employees are not entitled to leave or benefits however, there is no upper limit to the number of hours a flexible employee may work (subject to overtime obligation and work scheduling requirements). Work schedule to be determined after hire. Expand Hide  additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Working for Army Non-Appropriated Funds (NAF) can offer numerous advantages. Army NAF employment can provide a sense of pride and fulfillment, as you'll be supporting communities comprised of military and civilian personnel, and their families, which contributes to the Department of Defense's overall mission. We offer a wide range of career opportunities, including jobs in childcare, recreation, hospitality, and more. Many employees have opportunities for professional development, including training, education, and certification programs to help towards career advancement. As an Army NAF employee, you'll have access to some on-base facilities, including fitness centers, libraries, and many other amenities. Regular full-time and part-time employees are eligible for enrollment in health and life insurance, participation in 401k and retirement plans, and paid personal time off and federal holidays. NAF flexible employees, working in the United States or a U.S. citizen or spouse or child of a U.S. citizen working for a NAFI in a foreign area, are eligible to participate in the NAF 401(k) plan. Some flexible employees may also be eligible to receive health insurance. For a slideshow presentation regarding these benefits, please click the Review Our Benefits link below. Review our benefits