SOCIAL SERVICES ASSISTANT
Company
Department of the Army - U.S. Army Medical Command
Location
Multiple Locations
Type
Full Time
Job Description
Summary
This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Certain Personnel of the DoD Workforce to recruit and appoint qualified candidates to positions in the competitive service.
About the Position: This is an open continuous announcement. Multiple vacancies exist and may be filled from this announcement at any of the locations listed. We accept applications on an ongoing basis; qualified applicants will be considered as vacancies become available.
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Duties
Coordinate care for Soldiers to assist in accessing the appropriate level of mental health care.
Develop support caseload as directed by the clinical mental health providers.
Maintain communication with Soldiers and provider on a weekly basis, or more frequent basis as directed.
Ensure achievement of developed treatment goals through facilitation, negotiation, procurement, advocacy, communication, empowerment, quality care, and involvement with patients.
Maintain connectivity with case managers to assure follow-up plans are carried out.
Utilize automated healthcare systems to input and monitor patient data.
Document all interactions, appropriate issues pertinent to the soldier's case as directed by the Behavioral Health Provider.
Maintain ongoing comprehensive supportive care with identified high-risk soldiers during treatment.
Requirements
Conditions of employment
Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
You will be required to provide proof of U.S. Citizenship.
Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
One year trial/probationary period may be required.
Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
A Tier 1, NACI Personnel Security Investigation is required.
This position is subject to annual seasonal influenza vaccinations. Applicants tentatively selected for this position will be required to sign a statement consenting to seasonal influenza vaccinations or must provide a recognized exemption.
Immunization screening is required. Hepatitis B immunization is required for all positions with direct patient contact. Applicants may be required to show proof of other immunizations depending on the type of position.
Pre-employment physical exam is required.
Business Travel/Temporary Duty Travel maybe be required up to 15% of the time.
This position has specific initial background investigation and periodic re-verification requirements since its duties require interaction with children and youth under the age of eighteen (18) years of age on a recurring basis.
Additional requirements may be determined as positions arise and will be communicated during the hiring process if you are selected.
Qualifications
Who May Apply: US Citizens
In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.
Specialized Experience: One year of specialized experience which includes:1) assisting in evaluating mental health clients to determine required services; 2) co-facilitating psycho-educational or support groups; and 3) utilizing electronic healthcare systems to maintain patient files. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-07).
OR
Education: One and a half years of graduate level education in a field directly related to the work of the position, such as Social Work, Psychology, Human Services, Child and Family Welfare, Counseling, Family and Community Services, Behavioral Science, Human Development, Sociology, and Vocational Rehabilitation Counseling. (Note: You must attach a copy of your transcripts.)
OR
Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the first year (total semester hours minus 18) by 9. Add the two percentages. The total must equal at least 100% to qualify. (Note: You must attach a copy of your transcripts.)
Education
FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/
Additional information
Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
You will be required to provide proof of U.S. Citizenship.
One year trial/probationary period may be required.
Direct Deposit of Pay is required.
Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet.
This is a(n) Medical Career Field position.
Multiple positions may be filled from this announcement.
Salary includes applicable locality pay or Local Market Supplement.
When you perform a Civilian Permanent Change of Station (PCS) with the government, the Internal Revenue Service (IRS) considers the majority of your entitlements to be taxable. Visit https://www.dfas.mil/civilianemployees/civrelo/Civilian-Moving-Expenses-Tax-Deduction/ for more information.
Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest.
Relocation/Recruitment incentive or service credit for non-Federal work experience (advanced leave accrual) may be authorized if determined to be in the organization's interest.
Temporary Positions: A temporary position is time limited and may be extended in one-year increments to a maximum of three years and may be terminated at any time during the duration of the appointment.
Term positions: A term position is time-limited and may be extended to a maximum of eight years.
Relocation/Recruitment incentive or service credit for non-Federal work experience (advanced leave accrual) may be authorized if determined to be in the organization's interest.
THIS IS AN OPEN CONTINUOUS ANNOUNCEMENT WITH A CLOSING DATE OF 11:59 EST 03/15/2027.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
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Date Posted
03/31/2026
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