Clerk (Veterinary Services) NF-02

Summary This position is located at Morgan Farm Kennel. Incentives and Bonuses Incentives will not be paid. Duties Provides full client services for Morgan Farm Kennel. Receives telephone calls and visitors. Determines the nature of call or visit, obtains identifying information, and verifies eligibility. Schedules appointments, completes the client admission forms. Updates the existing medical record or collects sufficient information to prepare new record. Screens records at check in to verify all routine procedures such as vaccinations, heartworm tests, etc. are up-to-date. Reviews discharge information or handouts with client. Prepares certificates Receives payments for services rendered. Balances cash and checks daily; makes daily bank deposit. Monitors and replenishes inventory. Serves as reference point, providing expertise to developing employees in the front-office operations. Maintains clinic exterior, reception area and rooms to ensure general cleanliness (to include cleaning urine, feces and blood), spot cleans as necessary. Performs other related duties as assigned. Requirements Conditions of employment Direct Deposit and Social Security Card is required. Meet qualification/eligibility/background requirements for this position. A one-year probationary period may be required. Satisfactorily complete an employment verification (E-Verify) check. Must have the ability to lift 40lbs and long periods of standing, restraining, kneeling, reaching and sitting, etc. A medical examination is required. Must be able to receive all mandated immunizations to work in a direct-patient capacity and/or veterinary environment IAW AR 40-562 Chap 4-1. Must not have an aversion to animals, blood, bodily fluids, animal tissues, strong odors, needles, or sharp instruments. Must be able to work an irregular schedule to include mornings, afternoons, weekdays, weekends and holidays. This position is dual compensation exempt; All GS and NAF employees whether full time or part time are eligible to apply for this position. A negative drug test is required prior to appointment. Incumbent will be subject to subsequent random drug testing. Qualifications Resumes must be two pages (or less). Resumes should clearly demonstrate the applicant's relevant experience, skills, knowledge and abilities as they pertain to this position. A qualified candidate must possess the following: 1. Ability to communicate orally and deal effectively with people of diverse backgrounds. 2. Basic computer skills to include proficiency in Microsoft Suite or equivalent. 3. Ability to use point of sales software. 4. Basic arithmetic expertise to balance cash draw, accept payments and provide change accurately. 5. Ability to type 40 words per minute. This experience must be reflected on your resume to be considered eligible for this position. In addition to the above qualifications, candidates who possess the following qualifications will be considered "Highly Preferred" or "Best Qualified": 1. Prior experience using RecTrac. 2. At least 1 year of experience working in a professional animal care setting caring for both cats and dogs. The experience must be reflected on your resume at the time of application to be considered a highly preferred candidate. Applicants meeting the Highly Preferred criteria will be referred first to the Selecting Official. All other applicants will be referred for consideration if the certificate (referral list) is returned with no selection. Education This job does not have an education qualification requirement. Additional information Initial Cut-Off Date: Wednesday, March 4, 2026 (Applications must be received by 11:59 PM EST)Applications received by the Initial Cut-Off Date will be reviewed and possibly referred to the Selecting Official PRIOR to the Closing Date of this Vacancy Announcement. Area of Consideration This job is open to candidates who reside within a 75-mile radius of West Point, NY. (Military Spouse Preference (MSP) and Involuntarily Separated Military Preference (ISMP) eligible candidates are included in the area of consideration.) Manual Application Option If applying manually, all completed manual application forms (along with resume and other supporting documentation) must be delivered to the West Point NAF Civilian Personnel Advisory Center (CPAC) located at:681 Roger Road Room G-10 West Point, New York 10996 Monday thru Friday (not open on Federal Holidays) between the hours of 8:30a.m. and 3:00p.m. and NO LATER THAN 3:00p.m. on the closing date of the announcement. **Please note, that West Point has a restricted access policy and any person who chooses to personally deliver an application to the CPAC should bring along at least one photo identification and report to the West Point Visitor Center at least 30 minutes prior to attempting to visit the CPAC** NOTE: Applications will not be reviewed for completeness and any incomplete applications including missing responses to questionnaire items may result in an ineligible rating. Neglecting to respond to the job related questions will result in an ineligible rating. PCS Costs Payment of Permanent Change of Station (PCS) costs are not authorized based on a determination that a PCS move is not in the Government's interest. Allowances and Differentials This job is part of a pay-banded system. Sunday premium pay for regularly scheduled employees and night differential pay may be authorized by the Garrison Commander. Non-foreign overseas allowances, cost of living (COLA), and differentials will not be paid, contingent upon eligibility. Important Information Regarding Access to Certain Federal Facilities: Access to certain federal facilities may require a REAL ID-compliant driver's license/ID (marked with a star) or an Enhanced Driver's License (EDL) from WA, MI, MN, NY, or VT. See https://www.tsa.gov/real-id for details. Your Application may be Considered for Multiple Opportunities: After you apply, your application remains valid for 90 and may be referred to hiring officials as new vacancies arise. Additional referrals may occur for up to 90 days after the closing date. Discover Your Path to Success Before you apply, take a moment to explore our Applicant Information Kit, your go-to guide for understanding our hiring processes and making your application stand out. Inside you will find helpful tips, insights, and everything you need to feel confident and prepared. Click this URL to view the kit: https://publicfileshare.chra.army.mil/Applicants/NAF_Applicant_Information_Kit.pdf. Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Working for Army Non-Appropriated Funds (NAF) can offer numerous advantages. Army NAF employment can provide a sense of pride and fulfillment, as you'll be supporting communities comprised of military and civilian personnel, and their families, which contributes to the Department of Defense's overall mission. We offer a wide range of career opportunities, including jobs in childcare, recreation, hospitality, and more. Many employees have opportunities for professional development, including training, education, and certification programs to help towards career advancement. As an Army NAF employee, you'll have access to some on-base facilities, including fitness centers, libraries, and many other amenities. Regular full-time and part-time employees are eligible for enrollment in health and life insurance, participation in 401k and retirement plans, and paid personal time off and federal holidays. NAF flexible employees, working in the United States or a U.S. citizen or spouse or child of a U.S. citizen working for a NAFI in a foreign area, are eligible to participate in the NAF 401(k) plan. Some flexible employees may also be eligible to receive health insurance. For a slideshow presentation regarding these benefits, please click the Review Our Benefits link below. Review our benefits