Seasonal Visitor Services Assistant

Summary NOTE: OPM has identified this position as eligible for an exception to the typical 1039-hour season. This exception allows up to 1560 hours which may extend the season(s) reflected in this announcement. See the Additional Information section for details. The typical season for this position is May - August but can be variable during these months due to weather conditions, project needs, or funding. The anticipated entry on duty is May 2026. Learn more about this agency Duties Duties of the position include but are not limited to the following: Serve as a front-line representative of the unit, working at the Bering Land Bridge Heritage Center, located in the Sitnasuak Building on Front Street. Open, close, and operate the Heritage Center. Answer questions from visitors about Bering Land Bridge National Preserve and the Seward Peninsula, local culture, nature, and outdoor activities. Use good customer service skills to help people who walk in the door, call on the phone, or write in with a question. Document visitation statistics. Assist rangers when they develop and present educational programs for groups of children and adults. Operate audio-visual equipment, standard office equipment, and computers. Stock brochures and keep the front desk organized. Sell books, operate a cash register, and keep the bookstore neat. Please visit find a park for additional park information. Requirements Conditions of employment U.S. Citizenship required. Appointment subject to background investigation and favorable adjudication. Meet Selective Service Registration Act requirement for males. Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program. You will be required to operate a government (or private) motor vehicle as part of your official duties; a valid driver's license is required. You will be required to submit a Motor Vehicle Operator's License and Driving Record. You must also submit (within a State sealed envelope or submitted directly by the State authorities), and at your own expense, all certified driving records from all States that disclose all valid driver's licenses, whether current or past, possessed by you. You may be required to complete training and operate a four-wheel drive vehicle. You will be required to wear a uniform and comply with the National Park Service uniform standards. A uniform allowance will be provided. You may be required to work weekends, and overtime. You may be required to travel overnight away from home up to one night per month. You may be required to complete training and obtain/maintain a government charge card with travel authority. Applicants must be at least 18 years old. Qualifications All qualifications must be met by the closing date of this announcement 04/10/2026 unless otherwise stated in this vacancy announcement. ELIGIBILITY REQUIREMENTS: Special knowledge or expertise concerning the park's or preserve's natural and/or cultural resources and the management thereof is required. Local knowledge of the resources and the typical conditions that affect the work to be accomplished will be applied in the performance of duties. -AND- To be eligible your application package must clearly show periods of time having lived or worked in or near the area of consideration. The area of consideration can be found in the below paragraph. Areas considered "near" Bering Land Bridge National Preserve are the communities of Nome, Shishmaref, Wales, Brevig Mission, Teller, White Mountain, Golovin, Koyuk, Stebbins, St. Michael, Unalakleet, Gambell, Savoonga, Little Diomede, Elim, Shaktoolik, Deering, Buckland, and Kotzebue. -ALSO- The following are the competencies identified for this position. Applicants are not required to address these competencies in a separate document but are encouraged to include in their resumes experience related to these competencies: Ability to answer a variety of questions and provide information. Ability to speak clearly, effectively, and confidently to individuals and groups of people while projecting a positive image. Ability to display a high level of effort and commitment towards performing work and demonstrate responsible behavior. Ability to show understanding and relate well to people from various backgrounds and in different situations. Ability to operate and maintain audio-visual equipment sufficient to support needs of staff. Education There is no substitution of education for the required special knowledge or expertise concerning the park's or preserve's natural and/or cultural resources and the management thereof as outlined in this announcement. Additional information NOTE: In support of Executive Order (EO) 14189 "Celebrating America's 250th Birthday" and EO 14314 "Making America Beautiful Again by Improving our National Parks," the Office of Personnel Management (OPM) has approved an exception to the 1039-hour time limitation for this position. This approval may extend the time limitation up to 1560 hours for this temporary seasonal appointment. A selectee receiving a first appointment to the Federal Government (Civil Service) is entitled only to the lowest step of the grade for which selected. The display of a salary range on this vacancy shall not be construed as granting an entitlement to a higher rate of pay. This announcement may be used to fill additional positions if identical vacancies occur within 90 days of the issue date of the referral certificate. This is an excepted service appointment that does not confer competitive status. Government housing is available. All travel, transportation, and relocation expenses associated with reporting for duty in this position will be the sole responsibility of the selectee. Alaska currently does not have a state income tax. Selectee may be moved between duty stations within park boundaries. Physical Demands: The work may require standing or sitting for long periods of time, walking for long distances, climbing, and descending steep inclines, traversing uneven terrain, bending, and lifting moderately heavy items. Mental stress and physical fatigue occur due to the high volume of personal contacts, occasional emergency responses, and repetitive nature of some of the tasks. Working Conditions: The work environment can vary considerably dependent upon the specific park or park unit involved. Work may be accomplished in a typical office setting, or outside where the incumbent may be exposed to extreme weather conditions, steep and uneven terrain, and/or hazards such as heavy vehicle traffic. Expand Hide  additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.