Uniform Business Office Manager

Summary About the Position: Serves as a technical expert in developing, implementing, training, evaluating and improving the Uniform Business Office within the Office of the Chief at A.T. Augusta Military Medical Center. This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Certain Personnel of the DoD to recruit and appoint qualified candidates to positions in the competitive service. Learn more about this agency Duties Design and implement operational improvements to meet increasing demands and the changing requirements of both the Office and the requirements of the Health Insurance Industry. Develop and publicize reimbursement awareness (marketing) programs for Health Care beneficiaries and Military Treatment Facility (MTF) staff to include publication of articles in the news media, direct mail and community presentations. Provide daily technical and administrative supervision for the subordinate supervisors in the Uniform Business Office and program areas. Establish and implement policies on administration and personnel management and training and utilization. Establish workload priorities, make assignments based upon the difficulty, complexity, the type of work, and the employee capabilities. Develop performance standards, evaluate the performance of key supervisors, and review the evaluations made by subordinate supervisors or other employees. Ensure that training and development needs of employees are met. Advise the Director for Patient Administration on problems involving the relationships of the work of the position to installation-wide and broader programs and their impact on such programs and priorities. Provide monthly and quarterly reports Resource Management Division (RMD). Provides statistical data to RMD and Commander as required. Monitor the office's billing and collection procedures. Responsible for accounting for inpatient services (admission and disposition of inpatient and other hospital elements), providing items for which reimbursement is required. Requirements Conditions of employment Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation. This position is designated as moderate risk involving Public Trust. Appointment to this position is subject to a background investigation including a credit check to determine suitability for Federal employment and/or the position. The incumbent must complete training and meet position requirements for certification at Level 2 within 2 years of appointment. Failure to obtain and maintain this certification within the required time may subject the incumbent to adverse action. This position has been designated Mission Essential. In the event of severe weather conditions or other such emergency type situations, the incumbent is required to report to work or remain at work as scheduled to support mission operations. Position is designated as Inclement Weather Essential. The incumbent must make every attempt to report for work on time and/or remain on duty during severe weather conditions. Qualifications Who May Apply: US Citizens In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes implementing procedures for operational program improvements to meet hospital/Military Treatment Facility (MTF) requirements; establishing procedures for collection of hospital charges for inpatient, outpatient, and/or other services; setting up accounts receivable systems for Third-Party Collection Program; and implementing policies on personnel management and training. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-11). Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted. Education FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional information Male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration. You will be required to provide proof of U.S. Citizenship. This position requires a 1 year probationary period during which the agency evaluates your fitness and whether your continued employment advances the public interest. In making this determination, the agency may consider your performance and conduct; agency needs and interests; whether your continued employment supports organizational or Government goals; and whether it promotes the efficiency of the Federal service. Continued employment requires written certification that it advances the public interest. Direct Deposit of Pay is required. Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees. Recruitment or relocation incentives MAY be authorized for highly qualified candidates. Multiple positions may be filled from this announcement. Salary includes applicable locality pay or Local Market Supplement. If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet. Permanent Change of Station (PCS) allowances may be authorized, subject to the provisions of the Joint Travel Regulations and an agency determination that a PCS move is in the Government Interest. Expand Hide  additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.