Waiter Leader NL-03

Summary This position is located at Pershing Community Center at Fort Leonard Wood, MO. Incentives and Bonuses Incentives will not be paid. Learn more about this agency Duties Passes on instructions received from supervisor, and starts work. Insures that needed supplies and materials are available. Maintains sales record. Collects cash or payment by credit car. Checks work in progress and when finished for compliance with supervisor's instructions on work sequence, procedures, methods, and deadlines. Urges or advises other employees to follow supervisor's instructions and to meet deadlines. Demonstrates proper work methods. Answers workers' questions regarding procedures, policies, and instructions. Provides information to supervisor on status and progress of work. May provide work direction to other dining room staff as necessary. Works along with other workers, setting the pace performing non-supervisory work. Assures that safety and housekeeping rules are followed. Clears and cleans tables and other customer service areas. Sets tables, arranges table decorations. Receives guests, makes suggestions and answers questions about food, wines. Takes orders. Places order with and receive food and beverages from kitchen and bar when required. Performs other duties as assigned Requirements Conditions of employment Direct Deposit and Social Security Card is required. Meet qualification/eligibility/background requirements for this position. A one-year probationary period may be required. Satisfactorily complete an employment verification (E-Verify) check. Satisfactory completion of all pre-employment checks in accordance with AR 215-3, Chapter 2. to include a medical examination and Tier 1 background investigation for a Common Access Card for physical access to federally controlled facilities. Incumbent must be willing and able to work varying shifts to include days, nights, weekends and holidays as needed. Incumbent must be willing and able to complete a physical Ability to lead others in a team effort. Knowledge of sanitary food handling and serving techniques. Math ability to compute checks and make change. Ability to recognize the signs of intoxication. Serves as working leader of 3 or more employees in accomplishing trades and labor work. The highest level of non-supervisory work led is Waiter, NA-7420-03. Supervisor issues instructions on work sequences, procedures, methods, and deadlines, and relies on the incumbent to assure that other members of the group carry out work assignments. Supervisor is available to provide information or decisions regarding problems that may arise during work. Overall work operations are reviewed for status and progress, causes of delays, quality, and results achieved. Works under general supervision in accomplishing tasks. Responsible for accomplishment of assigned work with little or no instruction. Responsible for cash receipts and complying with accountability procedures. Work is reviewed for results achieved and production and quality. Stands and walks for long periods. Continually lifts and carries items weighing less than 10 pounds. There is danger of slipping on wet floors. Exposed to cuts. Satisfactory completion of a minimum of 4 hours initial food sanitation and safety training is required within 30 days of employment and a minimum of 4 hours refresher training annually Plans work by reviewing daily schedules and determining sequences, steps, procedures and techniques to be followed in accomplishing the work. Qualifications Resumes must be two pages (or less). Resumes should clearly demonstrate the applicant's relevant experience, skills, knowledge and abilities as they pertain to this position. A qualified candidate must possess the following: Where duties involve selling alcoholic beverages applicant must meet state/local age requirements for the serving of alcoholic beverage at the time of appointment. Possess basic math skills necessary to compute patron bills and make change. Be able to communicate effectively in English. Have work experience performing waiter duties. **Your resume should be clear and specific. You will be rated based solely off of the information provided within your resume. Assumptions will not be made regarding your experience and the duties performed ** In addition to the above qualifications, candidates who possess the following qualifications will be considered Highly Preferred: **To meet Highly Preferred eligibility, you must meet all Minimum and Highly Preferred Qualifications, and this information must be clearly detailed on your resume.** Incumbent has 6 months work experience in food service catering or banquets? *Applicants meeting the Highly Preferred criteria will be referred first to the Selecting Official. All other applicants will be referred for consideration if the certificate (referral list) is returned with no selection. Education This job does not have an education qualification requirement. Additional information Area of Consideration This job is open to candidates who are WORLDWIDE. (Military Spouse Preference (MSP) and Involuntarily Separated Military Preference (ISMP) eligible candidates are included in the area of consideration.) Manual Application Option If you are unable to apply online, you can complete a paper application. To get started, contact servicing NAF Human Resources representative or office listed in the Agency Contact Information section (at the bottom of this announcement) to request a copy of the application form. Be sure to submit your completed application form, along with your resume and any required supporting documents, no later than 11:59AM CST on 04/30/2026 to ensure timely processing. Important: Incomplete applications, including missing responses to questionnaire items may result in an ineligible rating. PCS Costs Payment of Permanent Change of Station (PCS) costs are not authorized based on a determination that a PCS move is not in the Government's interest. Allowances and Differentials This job falls under the Federal Wage Schedule (FWS) pay system. FWS employees earn overtime pay for working more than 8 hours in a day or more than 40 hours in a week -- whichever gives the employee more benefit. Regular full-time, regular part-time, and regularly scheduled flexible employees may receive Sunday premium pay for working on Sundays. Employees may also be eligible to receive extra pay if the majority of their scheduled hours falls after 3:00 PM. Non-foreign overseas allowances, cost of living (COLA), and differentials will not be paid, contingent upon eligibility. Important Information Regarding Access to Certain Federal Facilities: Access to certain federal facilities may require a REAL ID-compliant driver's license/ID (marked with a star) or an Enhanced Driver's License (EDL) from WA, MI, MN, NY, or VT. See https://www.tsa.gov/real-id for details. Your Application may be Considered for Multiple Opportunities: After you apply, your application remains valid for 90 and may be referred to hiring officials as new vacancies arise. Additional referrals may occur for up to 90 days after the closing date. Discover Your Path to Success Before you apply, take a moment to explore our Applicant Information Kit, your go-to guide for understanding our hiring processes and making your application stand out. Inside you will find helpful tips, insights, and everything you need to feel confident and prepared. Click this URL to view the kit:https://publicfileshare.chra.army.mil/Applicants/NAF_Applicant_Information_Kit.pdf. Expand Hide  additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Working for Army Non-Appropriated Funds (NAF) can offer numerous advantages. Army NAF employment can provide a sense of pride and fulfillment, as you'll be supporting communities comprised of military and civilian personnel, and their families, which contributes to the Department of Defense's overall mission. We offer a wide range of career opportunities, including jobs in childcare, recreation, hospitality, and more. Many employees have opportunities for professional development, including training, education, and certification programs to help towards career advancement. As an Army NAF employee, you'll have access to some on-base facilities, including fitness centers, libraries, and many other amenities. Regular full-time and part-time employees are eligible for enrollment in health and life insurance, participation in 401k and retirement plans, and paid personal time off and federal holidays. NAF flexible employees, working in the United States or a U.S. citizen or spouse or child of a U.S. citizen working for a NAFI in a foreign area, are eligible to participate in the NAF 401(k) plan. Some flexible employees may also be eligible to receive health insurance. For a slideshow presentation regarding these benefits, please click the Review Our Benefits link below. Review our benefits