FIELD OPERATIONS SPECIALIST

Summary You will serve as a FIELD OPERATIONS SPECIALIST for US Small Business Administration, Field Operations Center West - FOCW in Citrus Heights, California. This position provides assistance in disaster recovery operations and the field administration of the SBA Disaster Loan Program to disaster survivors. Learn more about this agency Duties As a/an FIELD OPERATIONS SPECIALIST at theGS- 0301-12, some of your typical work assignments may include: Serve as the lead SBA official in the disaster area and is in charge of coordinating with federal, state and local officials and overseeing all SBA activities and staff for Presidential disaster declarations. Represent SBA at Regional Interagency Steering Committee meetings and prepare and submit written reports. Oversee and direct the interviewing of disaster survivors, assisting with application completion, and screening disaster loan applications (paper and electronic), and loan closings. Coordinate with FEMA and the state and local disaster staff in planning and establishing Disaster Recovery Centers, and act to see that SBA's needs are met at those centers. Plan, develop, deliver and evaluate a variety of training presentations utilizing Microsoft Office Suite. Additional selections may be made from this announcement if identical vacancies occur within 180 days from the closing date. Requirements Conditions of employment You must be a U.S. Citizen You must successfully complete a background investigation. You may be required to serve a one year probationary period. You must be able to obtain and maintain a Government travel credit card. If required to travel to a disaster site, you may encounter hazardous working and/or living conditions, for example, no water or electricity and/or minimal lodging facilities. Mandatory Overtime: In order to respond quickly and efficiently to disaster survivors, substantial compensated overtime hours may be required while on assignment (up to seven days a week and ten to fourteen hours a day). Qualifications GS-12: One year of specialized experience, equivalent to the GS-11 grade level in the Federal service, obtained in either the private or public sector: Implementing policies, guidelines, and/or procedures for a disaster or emergency program; AND Leading or overseeing team operations in the field; AND Planning and delivering employee training; AND Assessing the needs of an operational program and adapting the appropriate mix of resources and skills required to meet those needs. These qualifications must be clearly referenced in your resume. There is no education substitution for this grade level. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on OPM's Qualifications web site: Miscellaneous Administration and Program Series 0301 Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Generally, time in Non-Pay status as a federal employee is not creditable towards the specialized experience requirement listed above. All qualification requirements must be met by 11:59 pm (Eastern Time) on 06/05/2026. Education Education may not be substituted for experience for this position. Additional information This is a non-Bargaining unit position. This is not a (drug) testing designated position. Reasonable Accommodation Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended and Americans with Disabilities Act 1990 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a reasonable accommodation in your online application. Requests for Reasonable Accommodations for the USA Hire Competency Based Assessments and appropriate supporting documentation for Reasonable Accommodation must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for Reasonable Accommodations are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a Reasonable Accommodation, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments Career and InterAgency Career Transition Assistance Programs: Are programs that applies to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. Career Transition Assistance Plan (CTAP) is a program that helps "surplus" or "displaced" federal employees improve their chances of finding a new job in their current agency (intra-agency, i.e. SBA employees only). Inter-Agency Career Transition Assistance (ICTAP) is a program that helps "surplus" or "displaced" federal employees improve their chances of finding a new job at another agency (inter-agency; i.e. not applying to their current or former agency). You are eligible for CTAP/ICTAP if: 1. You are a current federal employee who meets the definition of a "surplus" or "displaced" employee meaning you have received official notice that your job is no longer needed or that you will lose your job by Reduction-in-Force (RIF). 2. Your agency, or the agency to which you are applying, is accepting applications from within or outside of the permanent workforce. 3. The position to which you are applying MUST BE in the Local Commuting Area of the position of record from which you are being displaced. 4. You meet the qualifications and other requirements of the job for which you are applying. This includes being rated as well-qualified for the position (score of 85 or better based on your responses to the competencies and associated questions listed within the assessment). Expand Hide  additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.