SUPERVISORY OPERATIONS ASSISTANT

Summary About the position: This position will be assigned to Hurlburt Lanes Bowling Center and is a Regular Part Time position with guaranteed hours. You are also eligible for NAF benefits such as: - Health/Dental/Vision Insurance - Life Insurance - 401k with Employer Matching Contribution - AFNAF Retirement Plan with Employer Contribution - Paid Time Off and Paid Sick Leave - Paid Federal Holidays - Tuition Assistance - 12 weeks Paid Parental Leave Learn more about this agency Duties Responsible for assisting Bowling Center Manager with day-to-day operations of the bowling center and facilities. Prepares various daily, weekly, monthly, and semi-monthly reports requiring statistical data. Provides input for budgets as requested by manager and assists in conducting inventories. Compiles necessary data on established forms and submits them to the manager for review and final approval. Performs a variety of office duties such as setting up and maintaining office files, answering telephones and assisting in compiling statistical data into reports as requested. Serves as Timekeeper for all employees and maintains timesheets and schedules in SETS. Verifies payroll, deposits, and daily paperwork in manager's absence. Reviews all subsidiary accounts; verifies all revenue/expense accounts and budgets compared to operating statements. Reconciles subsidiary accounts monthly with NAF Accounting Office (NAF AO). Maintains all necessary files for proper management of P-Card and BPA purchases. Responsible for issue, receipt and control of cash register boxes and change funds. Complies with directives on cash handling procedures and bowling center management policies pertinent to daily and annual fees, rental fees, and storage fees. Accomplishes daily activity reports. Reviews the schedule of functions that are to take place during the assigned shift and ensures they are carried out as planned by management. Provides routine information to customers regarding bowling center rules and equipment. Assures patron satisfaction by resolving complaints and other customer problems. Provides training to employees on cash handling procedures and other activity responsibilities. Assists in organizing sponsored tournaments to include scheduling, preparing documentation and selling retail merchandise. Ensures that only authorized personnel use the facility and that the rules of bowling, Air Force Instructions, and established procedures are followed. Makes recommendations to manager for staffing needs; may interview candidates and make recommendation to manager for selection/non-selection. Prepares schedules, assigns work, approves/disapproves leave requests, maintains discipline and makes recommendations to manager when disciplinary action is needed; makes recommendations to manager on annual & mid-term performance evaluations; recommends award and/or pay increases. Plans and organizes in-service training programs to include, but not limited to safety, resource protection, and POS procedures. In the absence of the manager, ensures that established procedures and policies are carried out, and acts as manager monitoring bowling center operations. Performs other related duties as assigned. Requirements Conditions of employment This position requires the incumbent to complete a background investigation with favorable results. This position requires shift work to provide coverage on days, evenings, weekends, holidays, or special situations. Must be able to read, write and speak English. Qualifications Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 06/10/2026 Business Based Action, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Must have responsible experience in clerical, office or retail work of any kind which demonstrated the ability to perform satisfactorily at the grade level of this position. Must also have experience which provided knowledge of cash handling procedures and sales operations such as receipt, disbursement, examination, deposit and use of cash accountability control methods. Preferred specialized experience in a bowling facility which provided knowledge of bowling programs, procedures, and rules and which provided an in-depth knowledge of the operations and functions of a bowling facility. Must have proficiency in typing and computer use including MS Word, Excel, and Internet. Must have experience which demonstrated the ability to provide work direction to employees and knowledge of fire, safety and health regulations. Must possess skill in dealing with the public. Must be able to read, write and speak English. Must be able to workdays, nights, weekends and holidays. Must be able to satisfactorily complete a T1 (Tier 1) background investigation. You will be evaluated on the basis of your level of competency in the following areas: Education Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Additional information Individual must fully meet qualification/eligibility/background requirements for this position. U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal Affiliation or a signed memorandum indicating the installation's decision on the 3-year residency requirement. Male applicants born after December 31, 1959 must be registered for Selective Service. Direct deposit is required. Satisfactorily complete an employment verification (E-Verify) check. A probationary period may be required. Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD). Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest. Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement. Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible. This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force. Applicants must be able to provide a REAL ID or present a combination of source identity documents authorized to facilitate access to the installation. Please contact the servicing HR Office with any questions. Expand Hide  additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits - Health/Dental/Vision Insurance- Life Insurance- 401k with Employer Matching Contribution- AFNAF Retirement Plan with Employer Contribution- Paid Time Off and Paid Sick Leave- Paid Federal Holidays- Tuition Assistance Review our benefits