IT Engineer I - IM Access Infrastructure

DescriptionSummary: The Enterprise End-User Computing (EUC) Engineer is a strategic position focused on the technologies that IT professionals use to deploy, manage and secure the devices, applications and data that workers require to perform their jobs. This position is responsible for the support, maintenance and management of the EUC systems. The candidate for this position should have experience and technical knowledge implementing delivery to Virtual, Mobile and Physical environments. The ideal candidate for an EUC Engineer loves to learn and participates in team collaboration. This position is responsible for a wide variety of user-facing resources, including: desktop and notebook computers;desktop operating systems and applications;smartphones, tablets, wearables and other mobile devices;mobile, web and cloud applications;virtual desktops and applications.? Responsibilities: Responsible for analyzing and solving personal computer-related issues. Includes contacting vendors and other teams for support when necessary.Responsible for compliance with applicable Corporate and Divisional Policies and procedures.Performs work using existing tools, standards, methodologies and processes and understands other systems/business processes relationship to each other.Analyzes data to ensure schedules and user/technical populations are current and accurate.Develops schedules and plans for endpoint transitions ensuring all services/devices are available at the scheduled transition time.Develop the schedule where business imperatives allow flexibility to modify to support their needs.Create and maintain standard documentation to support all EUC related processes.Anticipates changes to processes and adjusts accordingly.Prepares, develops and consults on end user training where applicable.Will be required to participate in published Oncall rotation (24x7 availability) Requirements: Bachelors degree in Computer Science a plus, experience can substitute for Education.Able to manage shifting priorities easily Self MotivatedStrong Time Management to attend meetings and block time for work. Technical Writing Skills for support documentation. 1-3 years experience in end user device support (Desktops, Laptops, Mobile, Virtualization of Application and DesktopsExperience in Healthcare is a plus1 current Certifications in Microsoft, Citrix, VMWare, or related technologies. Work Type: Full Time EEO is the law - click below for more information:  https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (844) 257-6925. Additional Information: - Specialty: Information Technology - Location: 5101 North O Connor BoulevardIrving, Texas 75039 - Contact: About the Company: CHRISTUS Health is an international Catholic, faith-based, not-for-profit health system comprised of more than 600 services and facilities, including more than 60 hospitals and long-term care facilities, 350 clinics and outpatient centers, and dozens of other health ministries and ventures. Sponsored by the Sisters of Charity of the Incarnate Word in Houston and San Antonio and the Sisters of the Holy Family of Nazareth, the mission of CHRISTUS Health is to extend the healing ministry of Jesus Christ. To support our healthcare ministry, CHRISTUS Health employs approximately 45,000 Associates and has more than 15,000 physicians on staff who provide care and support for patients. CHRISTUS Health is listed among the top ten largest Catholic health systems in the United States. EXTENDING THE HEALING MINISTRY OF JESUS CHRIST We are inspired by our mission, vision and core values to deliver compassionate, high quality health care, improving the health of the communities we serve. Above all, we are committed to providing our customers and their family members with a truly unique healing experience, one that embodies our values and respects the dignity and worth of each person. Creating a health care system that is truly excellent in all areas is an ongoing effort.