RN, Clinical Supervisor - Emergency Department

DescriptionSummary: The Clinical Supervisor, in collaboration with and under the direction of the Nursing Department Director/Manager, is accountable for ongoing shift leadership and operations of a clinical department and for nursing care safety and quality. The Clinical Supervisor uses sound human resource and budget principles to guide the daily provision of nursing services to patients and families. The Clinical Supervisor supports comprehensive patient and family services through effective participation with the interdisciplinary team. The Clinical Supervisor is responsible for supervising nursing department associates and providing patient care when needed. Coaches and guides employees under his/her supervision. Demonstrates Professionalism and Excellence by performing as role model for clinical and service excellence. Responsibilities: Demonstrates current, comprehensive, professional knowledge and skills in conformance with recognized nursing standards including the Patient Bill of Rights and Joint Commission/CMS regulations, Standards for Nursing Care for the Patient Care Unit and the New Mexico Nurse Practice Act.Conducts patient experience rounds to determine satisfaction with services and performs service recovery real-time. Assists manager/director in investigation of patient or physician complaints.Champions change by identifying obstacles and requesting resources for effective improvement.Prepares patient assignments based on patient need and associate competency level. Assigns unit tasks, meal/break time and ensures completion.Assists Patient Flow Supervisor in monitoring and improving patient flow metrics, including collaborating to determine appropriate placement based on patient needs.Promotes cohesive work teams and constructive conflict resolution, actively supporting intra- and inter-disciplinary teamwork, within the department.Monitors, coaches and reinforces associate's compliance with policy and procedures.Applies and holds associates accountable for infection control policies and processes.Monitors and coaches staff in hourly rounding and use of patient communication boards.Serves as clinical resource for associates related to complex clinical situations and invasive devices relevant to unit patient population.Monitors fall risk and skin at risk programs to ensure appropriate interventions are implemented to meet prevention strategies.Monitors pain management regimes with nursing staff and facilitates physician communication when not meeting patient pain goals.Facilitates associate participation in unit based multi-disciplinary rounds.Demonstrates awareness and implementation of National Patient Safety Goals as applicable in their area of practice. Monitors and coaches associates for compliance with NPSG.Reassesses the effectiveness of comfort measures (including PRN medications given) within 1 hour of intervention. Monitors associate compliance with this standard.Coaches and mentors associates to make cost effective decisions and use resources prudently achieving both productivity and competence expectations.Adheres to guidelines for IV therapy/Blood Administration. Monitors and coaches staff compliance.Adheres to medication administration guidelines and safe medication practices. Monitors and coaches staff to ensure for compliance with medication administration and safe medication practices.Utilizes AIDET to make a positive first impression. Monitors and coaches associates to achieve AIDET process.Demonstrates and takes responsibility for workplace safety. Exhibits knowledge regarding the hazard and injury reporting procedures.Accurately interprets monitored rhythms and intervenes according to hospital policies and standards.Assists with special procedures as applicable to patient population.Assists in data collection, assessment and documentation appropriate to nature and severity of the need of the patient population.Communicates appropriate data to the physician and other patient care team members.Ensures timely and accurate implementation of physician orders.Performs emergency equipment checks at start of shift.Primary responder to unit emergent events including Code Blue Alert and Rapid Response Team. (Critical Care responds to RRT throughout the organization).Code Blue Alert Management – Prepares patients for emergency treatment with thorough knowledge of emergency practices. Coordinates emergency measures to sustain life.Performs end of shift controlled substance count and ensures resolution of all Pyxis discrepancies prior to shift end.Provides appropriate hand-off communication with patient transitions of care.Assists manager/director in development of unit associate time schedule.Assists staffing office in determining real time staffing needs based on census, patient needs and skill set of associates.Assists with new associate selection and unit education-participating in staff interviews, setting clear staff performance expectations, encouraging staff development, and completing timely performance evaluations-including staff input in each process.Initiates first level counseling as appropriate. Assists manager/director in corrective action/discipline process as indicated.Performs patient care duties when appropriate. Requirements: Education:  Graduate of an accredited school of Nursing. BSN preferred. National specialty certification preferred. Experience:  3 years relevant experience preferred but not required.Must be able to demonstrate the knowledge and skills necessary to provide care/service appropriate to the age of the patients served on the assigned unit/department. Certifications, Registrations, or Licenses: Current RN license in the State of New Mexico. Current BLS Certification. Current ACLS Certification or obtain within 6 months. Current PALS/NRP if applicable to area. Current TNCC if applicable to area or obtain within 6 months. Current CPI or equivalent must be obtained within six months for Behavioral Health and Emergency Department. BLS, ACLS and PALS must be issued through American Heart Association. Work Schedule: MULTIPLE SHIFTS AVAILABLE Work Type: Full Time Additional Information: - Specialty: RN - Location: Santa Fe, New Mexico, United States - Contact: About the Company: CHRISTUS Health is an international Catholic, faith-based, not-for-profit health system comprised of more than 600 services and facilities, including more than 60 hospitals and long-term care facilities, 350 clinics and outpatient centers, and dozens of other health ministries and ventures. Sponsored by the Sisters of Charity of the Incarnate Word in Houston and San Antonio and the Sisters of the Holy Family of Nazareth, the mission of CHRISTUS Health is to extend the healing ministry of Jesus Christ. To support our healthcare ministry, CHRISTUS Health employs approximately 45,000 Associates and has more than 15,000 physicians on staff who provide care and support for patients. CHRISTUS Health is listed among the top ten largest Catholic health systems in the United States. EXTENDING THE HEALING MINISTRY OF JESUS CHRIST We are inspired by our mission, vision and core values to deliver compassionate, high quality health care, improving the health of the communities we serve. Above all, we are committed to providing our customers and their family members with a truly unique healing experience, one that embodies our values and respects the dignity and worth of each person. Creating a health care system that is truly excellent in all areas is an ongoing effort.