Custodial Worker (Housekeeping) NA-02
Company
Department of the Army - United States Army Installation Management Command
Location
Grafenwohr, Germany
Type
Full Time
Job Description
Summary
This position is located at USAG Bavaria - MWR, Army Lodging, Tower Barracks (Grafenwoehr), Germany.
Incentives and Bonuses
Incentives will not be paid.
Learn more about this agency
Duties
Cleans rooms, corridors, stairways, and other areas. Sweeps, mops, vacuums, dusts, scrubs, washes and polishes fixtures and furniture, walls, lanai glass and doors, equipment and furnishings in assigned guest rooms and other areas.
Makes beds and changes out bed spreads, blankets, and linens. Add extra pillows as required. Cleans headboard, headboard light, door trim stains and marks. Cleans the louvers closet door. Cleans, disinfects and deodorizes bathrooms.
Remove stains from basins and toilets. Remove mildew from tub and shower. Clean toilet edges. Clean shower head and coffee maker. Cleans lanai railing and the lanai track for sliding door. Wipes bird matter from lanai and lanai furniture.
Replaces missing items in guest room. Empties trash and restocks room condiments and supplies. Clean refreshment cabinet. Maintains cart of supplies. Refills amenities utility.
Ensures rooms are locked after cleaning and released for guest use if acceptable. Treats guests courteously and professionally. Notifies supervisors of matters requiring immediate attention.
Requirements
Conditions of employment
Direct Deposit and Social Security Card is required.
Meet qualification/eligibility/background requirements for this position.
A one-year probationary period may be required.
Must be able to work rotating shift, to include weekends and holidays.
Required standing and walking on hard and carpeted surfaces with some bending, lifting, carrying, pushing and pulling of items. The wheeled utility cart can weigh up to 269 pounds.
Works is usually performed indoors in areas that have adequate heat, light, and ventilation. Exposed to dirt and disagreeable odors, and to skin irritations from strong cleaning solutions.
Care is required to avoid serious injury when working on ladders to clean hard to reach places and when moving furniture or using powered equipment.
Qualifications
Resumes must be two pages (or less). Resumes should clearly demonstrate the applicant's relevant experience, skills, knowledge and abilities as they pertain to this position.
A qualified candidate must possess the following:
Prior work experience that provided the knowledge, skills and ability to perform the duties listed above to include the ability to use and maintain the tools and equipment of the trade, to keep the assigned work area neat and clean.
Must possess good customer service skills in order to interact with people.
Preferred is responsible work experience in the hospitality industry that demonstrated the ability to perform the duties as stated above with minimal supervision.
SKILLS AND KNOWLEDGE
Must have the ability to follow instructions and read signs.
Must have a basic knowledge of common cleaning solvents, cleaning tools, and equipment.
Must know the proper uses of a variety of special cleaning and sanitizing solutions, and must be able to remove different kinds of stains from a wide variety of surfaces.
Must be able to troubleshoot, make adjustments, and perform minor repair and maintenance of equipment.
In addition to the above qualifications, candidates who possess the following qualifications will be considered "Highly Preferred" or "Best Qualified":
At least one year of hotel custodial service experience.
Applicant meeting the Best Qualifying Criteria/Highly Preferred will be referred to the hiring manager. All other qualified applicants will be referred if requested by the hiring manager.
Claimed experience must be verifiable through your resume. Assumptions will not be made.
Education
This job does not have an education qualification requirement.
Additional information
Area of Consideration
The Area of Consideration for this vacancy announcement is the local commuting area of Grafenwoehr. The local commuting area defined as within 100 km (60 miles) of Grafenwoehr and includes the communities Vilseck, Hohenfels and Ansbach. (Military Spouse Preference (MSP), Involuntarily Separated Military Preference (ISMP) and Family Member Preference eligible candidates are included in the area of consideration.)
Manual Application Option
If you are unable to apply online, you can complete a paper application. To get started, contact servicing NAF Human Resources representative or office listed in the Agency Contact Information section (at the bottom of this announcement) to request a copy of the application form.
Be sure to submit your completed application form, along with your resume and any required supporting documents, no later than 1500 CEST on 05/04/2026 to ensure timely processing.
Important: Incomplete applications, including missing responses to questionnaire items may result in an ineligible rating.
PCS Costs
Payment of Permanent Change of Station (PCS) costs are not authorized based on a determination that a PCS move is not in the Government's interest.
Allowances and Differentials
This job falls under the Federal Wage Schedule (FWS) pay system. FWS employees earn overtime pay for working more than 8 hours in a day or more than 40 hours in a week - whichever gives the employee more benefit. Regular full-time, regular part-time, and regularly scheduled flexible employees may receive Sunday premium pay for working on Sundays. Employees may also be eligible to receive extra pay if the majority of their scheduled hours falls after 3:00 PM.
Foreign overseas allowances, cost of living (COLA), incentives and differentials will not be paid.
Employment overseas provides a lot of additional benefits and entitlements. For information please contact Ops 1-Europe Recruitment Branch at [email protected].
Applicants must comply with the Exceptional Family Member Program. For more information, go to https://www.militaryonesource.mil/special-needs/efmp/.
Your Application may be Considered for Multiple Opportunities:
After you apply, your application remains valid for 90 days and may be referred to hiring officials as new vacancies arise. Additional referrals may occur for up to 90 days after the closing date.
Discover Your Path to Success
Before you apply, take a moment to explore our Applicant Information Kit, your go-to guide for understanding our hiring processes and making your application stand out.
Inside you will find helpful tips, insights, and everything you need to feel confident and prepared.
Click this URL to view the kit: https://publicfileshare.chra.army.mil/Applicants/NAF_Applicant_Information_Kit.pdf
Overseas Employment Eligibility
U.S. citizens overseas under ordinarily resident status are not eligible for appointment under the Status of Forces Agreement.
In NATO countries employment of non-U.S. citizens under U.S. conditions is restricted by the NATO SOFA to individuals who are nationals of a NATO country. These individuals may not be employed under U.S. employment conditions in the country of their citizenship.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
Working for Army Non-Appropriated Funds (NAF) can offer numerous advantages. Army NAF employment can provide a sense of pride and fulfillment, as you'll be supporting communities comprised of military and civilian personnel, and their families, which contributes to the Department of Defense's overall mission. We offer a wide range of career opportunities, including jobs in childcare, recreation, hospitality, and more. Many employees have opportunities for professional development, including training, education, and certification programs to help towards career advancement. As an Army NAF employee, you'll have access to some on-base facilities, including fitness centers, libraries, and many other amenities.
Regular full-time and part-time employees are eligible for enrollment in health and life insurance, participation in 401k and retirement plans, and paid personal time off and federal holidays. NAF flexible employees, working in the United States or a U.S. citizen or spouse or child of a U.S. citizen working for a NAFI in a foreign area, are eligible to participate in the NAF 401(k) plan. Some flexible employees may also be eligible to receive health insurance.
For a slideshow presentation regarding these benefits, please click the Review Our Benefits link below.
Review our benefits
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Date Posted
04/27/2026
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