Supervisory Loan Specialist

Summary This position is located in the Small Business Administration, Herndon National Guaranty Purchase Center in Herndon, VA. The incumbent delivers diverse services to a wide array of stakeholders within and outside the agency, which are related to a large portfolio of government guaranteed loans accurately characterized as complex commercial transactions. The Center manages a large staff and is organizationally complex. Learn more about this agency Duties As a/an Supervisory Loan Specialist at theGS- 1165-14, some of your typical work assignments may include: Serves as a supervisor responsible for managing and directing the guaranty purchase review process for 7(a) loans received by the Center. Provides motivation to individual employees and encourages them to be full participants in accomplishing their work and meeting time requirements. Ensures that high level of customer service is provided. Provides essential feedback to team members on progress towards goals and job performance. Makes recommendations for promotion, awards, or other personnel actions affecting individual employees. Manages and directs the daily operations of the Guaranty Purchase Division with special emphasis on program effectiveness and maximum Center goal attainment. These programs include lender relations, loan processing, management assistance, international trade, supporting legal, administrative services, human capital and information technology. Participates in and/or resolves difficult case problems in the processing/pre-closing servicing of loans, which includes difficult determinations involving potential loan restructuring or denials. Reviews team members' recommendations and determines when any reasonable collection efforts have been exhausted and makes final recommendation that a loan be charged-off. Serves as a technical expert and resource for the full range of collection, servicing, and liquidation activities procedures associated with commercial loans. Interfaces verbally and in writing with Lenders, SBA offices and senior Headquarters officials. Maintains close and effective working relationship with Headquarters, Regional and District officials concerning loan processing and pre-closing servicing actions. Communicates effectively with members of the general public, banking industry, legal, and other professionals and representatives. Provides well written reports and documentation as needed in the performance of incumbent duties. Requirements Conditions of employment You must be a U.S. Citizen You must successfully complete a background investigation. You may be required to serve a one year supervisory probationary period. Qualifications GS-14: One year of specialized experience, equivalent to the GS-13 grade level in the Federal service, obtained in either the private or public sector performing the following tasks: (1) processing and underwriting commercial and business loans to include cash flow and repayment ability and collateralization; and (2) servicing and/or liquidating commercial and business loan assets; and (3) determining if commercial or business loans are fully liquidated and all possible recoveries have been achieved; and (4) leading, managing and mentoring a team and overseeing workflow and work processes. These qualifications must be clearly referenced in your resume. There is no education substitution for this grade level. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on OPM's Qualifications web site: Loan Specialist Series 1165 Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Generally, time in Non-Pay status as a federal employee is not creditable towards the specialized experience requirement listed above. All qualification requirements must be met by 11:59 pm (Eastern Time) on 05/19/2026. Education APPLICANTS PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement.) Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Verify School accreditation. All education claimed by applicants will be verified by the appointing agency accordingly. If you are selected for this position and qualified based on education (i.e. basic education requirement and/or substitution of education), you will be required to provide an OFFICIAL transcript prior to your first day on duty. *** If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. *** For further information, click on: Foreign Education. Additional information This is a non-bargaining unit position. This is not a drug testing position (TDP). Reasonable Accommodation Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended and Americans with Disabilities Act 1990 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a reasonable accommodation in your online application. Requests for Reasonable Accommodations for the USA Hire Competency Based Assessments and appropriate supporting documentation for Reasonable Accommodation must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for Reasonable Accommodations are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a Reasonable Accommodation, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments Career and InterAgency Career Transition Assistance Programs: Are programs that applies to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. Career Transition Assistance Plan (CTAP) is a program that helps "surplus" or "displaced" federal employees improve their chances of finding a new job in their current agency (intra-agency, i.e. SBA employees only). Inter-Agency Career Transition Assistance (ICTAP) is a program that helps "surplus" or "displaced" federal employees improve their chances of finding a new job at another agency (inter-agency; i.e. not applying to their current or former agency). You are eligible for CTAP/ICTAP if: 1. You are a current federal employee who meets the definition of a "surplus" or "displaced" employee meaning you have received official notice that your job is no longer needed or that you will lose your job by Reduction-in-Force (RIF). 2. Your agency, or the agency to which you are applying, is accepting applications from within or outside of the permanent workforce. 3. The position to which you are applying MUST BE in the Local Commuting Area of the position of record from which you are being displaced. 4. You meet the qualifications and other requirements of the job for which you are applying. This includes being rated as well-qualified for the position (score of 85 or better based on your responses to the competencies and associated questions listed within the assessment). Expand Hide  additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.