88-50100596 GCS AS Product Support Specialist
Job Description
Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people's varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.
The Position
Ventana Medical Systems, Inc. seeks a GCS AS Product Support Specialist in its Tucson, Arizona location.
Duties: Serve as technical support biomedical engineer following established Roche Tissue Diagnostics (RTD) Quality system procedures to support on market products, perform second-level troubleshooting for internal and external customers and respond to product inquiries. Apply knowledge of histology (microanatomy) practices, assay performance and troubleshooting principles and practices to train internal personnel. Lead design review teams to provide service perspective, review and approve design change content, and assist in and/or create the required deliverables. Create and revise curriculum for training sessions and deliver training to small groups at RTD. Provide guidance for service requirements on development projects and create service documentation for internal/external training prior to Launch Decision and for on-market products.
Education and experience required: Bachelor of Science in Biology or closely related field and one (1) year of experience in the job offered or related position.
Special Requirements: Must have 1 year of experience with each of the following:
- Implementation, standardization and troubleshooting of immunohistochemistry and in situ hybridization advanced staining assays;
- Implementation, validation and training BenchMark IHC/ISH instruments (GX, XT, Ultra) with NexEs;
- Field experience communicating and working with customers.
Up to 25% travel including domestic and international, fully reimbursed.
Worksite: 1910 E. Innovation Park Drive, Tucson, Arizona, 85755
The expected salary range for this position based on the primary location for this position of Arizona is $95,232 to $123,500 per year. Actual pay within the range will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below. Benefits (https://roche.ehr.com/default.ashx?CLASSNAME=splash )
Who we are
At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we've become one of the world's leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.
Ventana Medical Systems, Inc. (Ventana), a member of the Roche Group, innovates and manufactures instruments and reagents that automate tissue processing and slide staining for cancer diagnostics. Our integrated staining, workflow management and digital pathology solutions optimize laboratory efficiency to reduce errors and support diagnosis for pathology professionals. Together with Roche, Ventana is driving personalized healthcare through accelerated drug discovery and companion diagnostics.
Roche is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.
If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.
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Date Posted
05/13/2024
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5
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