Retention Technician (Student Success Center)

Summary This position is part of the Haskell Indian Nations University, Bureau of Indian Education (BIE), Department of the Interior (DOI). As a Retention Technician (Student Success Center) you will be responsible for providing technical assistance to the Retention Specialist of the Haskell Student Success Center (SSC) in the Division of Academics. Learn more about this agency Duties As a Retention Technician (Student Success Center), GS-0303-7, your typical work assignments may include the following under supervision: Provide detailed information regarding student success programs. Prepare paperwork and coordinate student referrals to various support assistance or programs. Maintain student academic files and assist in monitoring student progress. Conduct intake interviews with students and provide support resources and services available to students. Stay current on resources involving higher education in both Tribal and non-Tribal colleges and universities. Assist the Retention Specialist with tracking student progress and student orientation for all students. Requirements Conditions of employment Be sure to read the 'How to Apply' and 'Required Documents' Sections. U.S. Citizenship is required. A background security investigation will be required for all new hires. Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication. As a condition of employment, you will be required to serve a 2-year trial or 1-year probationary period during which your fitness and whether your continued employment advances the public interest will be evaluated. If you are a male applicant born after 12/31/1959, you are required to register under the Military Selective Service Act and the Defense Authorization Act of 1986, in order to be eligible for appointment to this agency. Driving Requirement (Required only at time of appointment): Incumbent may be required, as an incidental duty, to operate a government-owned or leased motor vehicle, in the performance of duties, therefore, a valid driver's license is required. Term appointments do not confer competitive/permanent status (5 CFR part 316). Qualifications Applicants must meet the qualification requirements contained in the OPM Standards. For this position, they are listed below. SPECIALIZED EXPERIENCE: Experience that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level in the normal line of progression for the occupation in the organization. GS-7: Applicant possesses one (1) year of specialized experience that equipped me with the knowledge, skills, and abilities to successfully perform the duties of this position. This experience is related to the work of the position and equivalent to at least the GS-06 level in the Federal service that includes: conducting one-on-one sessions, academic advising, and success coaching to help students navigate personal or academic challenges; preparing referrals for students; providing tutoring, counseling, and guidance services; assisting with onboarding/orientation for new students and maintaining accurate student files; monitoring and identifying students at risk of attrition using database systems, early alert systems, and faculty referrals; finalizing documents using software applications such as electronic mail, desktop publishing calendar, and spreadsheets. All qualification requirements must be met by the closing date of this announcement. Education This position does not have a positive education requirement at this grade level. Therefore, no transcripts are required. Additional information Initial appointments to the competitive or excepted service: The probationary or trial period is an extension of the appointment process and therefore requires the agency to determine if continued employment would advance the public interest, meet the organization goals and mission of the agency, and/or otherwise promote the efficiency of the service. In determining if your employment advances the public interest, the agency will consider: Your performance and conduct; The needs and interests of the agency; Whether your continued employment would advance organizational goals of the agency or the Government; and Whether your continued employment would advance the efficiency of the Federal service. Under applicable law, the employment of an individual serving a probationary or trial period automatically terminates when that period ends unless the agency affirmatively certifies, in writing, that the individual's employment should continue and that their appointment should be finalized. In the absence of agency action to affirmatively certify continued employment beyond the probationary or trial period, such appointments are terminated. Upon completion of your probationary or trial period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Bargaining Unit Status: Position is covered by Bargaining Unit/Union - Federation of Indian Service Employees, American Federation of Teachers Local 4521. Career Transition Assistance Program (CTAP)/Interagency Career Transition Assistance Program (ICTAP) Documentation: The CTAP/ICTAP provides placement assistance (click here for more details, here for DOI's policy) to permanent Federal civilian employees who are surplus, displaced, or involuntarily separated. Applicants claiming eligibility must submit a 1) copy of their most recent performance appraisal, 2) proof of eligibility, 3) most current SF-50 noting position, grade level, and duty location with their application. To be considered, applicants must be well-qualified (i.e., meet the minimum qualification requirements, including any selective placement factors; education, and experience requirements), score at least 85 on the assessment questionnaire, and be able to perform the duties of the position upon entry. Veterans' Preference: If you are a Veteran with preference eligibility and you are claiming 5-points veterans' preference, you must submit a copy of your DD-214 (member 4 copy) or other proof of eligibility. If you are claiming 10-point veterans' preference, you must also submit an SF-15 plus the proof required by that form. Expand Hide  additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.