Medical Support Assistant (Office Automation)

Summary About the Position: The Medical Support Assistant position is located at Naval Hospital Jacksonville, Jacksonville, FL, within the Directorate of Radiology, Mammography section. This is a Direct Hire Solicitation for DHA for Certain Personnel of the DoD Workforce. Learn more about this agency Duties Answers radiology inquiries, reviews and edits outgoing medical correspondence, memorandums and medical reports. Types a variety of reports, technical and administrative correspondence, forms, diagnoses, reports of treatment and tests, medical correspondence from handwritten drafts, voice recordings, or general instructions specifying the content of the item. Provides medical data to Radiology Quality Improvement and section supervisors for tracking and trending various activities to include pregnancy statements, shielding and incomplete documentation for other radiology statistical purposes. Monitors for Teleradiology contract usage and prepares bimonthly estimates of usage for the OIC and Practice Manager/Administrator. Prepares and maintains Radiology patient files for both individual record jackets and automated database/spreadsheets in order to collect and summarize individual and collective data. Contacts contract teleradiology personnel to obtain reports and/or addendums needed in patient radiology reports or to complete work order tickets. Requirements Conditions of employment Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation. Tier 3 Position (Secret): Position requires the incumbent to obtain and maintain a determination of eligibility for a Secret security clearance or access for the duration of employment. A background investigation and credit check are required. A one-year probationary period is required if the selectee has not previously met this requirement. Selectees will be required to sign a statement (Condition of Employment) consenting to seasonal influenza vaccinations or must provide a recognized exemption. This is a drug testing position This position requires the completion of a pre-employment Physical Examination and an annual examination thereafter to ensure the continued, required level of physical health and ability or fitness to perform the duties of the position. Qualifications Who May Apply: US Citizens In order to qualify, you must meet the education and/or expierence requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes performing clerical and/or receptionist duties in a medical treatment facility such as monitoring, scheduling and rescheduling patients for treatment, initiating, assembling, and/or filing medical records. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04). OR Education: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages. This position requires a typing proficiency of at least 40 words per minute (WPM) based on a 5-minute sample with 3 or fewer errors. Preferred: Experience in Radiology or Mammography Education FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional information Male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration. You will be required to provide proof of U.S. Citizenship. One year trial/probationary period may be required. Direct Deposit of Pay is required. Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees. Multiple positions may be filled from this announcement. Salary includes applicable locality pay or Local Market Supplement. If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet. Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest. Expand Hide  additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.