Section Chief Operations (O-6 Billet) Supervisory

Summary The Section Chief, Operations at ICE Health Service Corps oversees personnel data analysis, timekeeping, and travel management. Responsibilities include workforce planning, compliance, and project management. The role requires strong analytical, communication, and organizational skills, and knowledge of federal personnel regulations. This position is only open to current USPHS officers. USPHS Call to Active Duty (CAD) candidates are not eligible for this position. Duties DUTIES AND RESPONSIBILITIES: Conduct data analysis and reporting to support workforce planning, recruitment, retention, and succession initiatives within the unit. Compile, analyze, and interpret data to inform decision-making and program improvements. Assist in the development, implementation, and evaluation of personnel programs and policies. Support program managers in monitoring compliance with regulations and best practices. Prepare regular and ad-hoc reports, presentations, and briefings for leadership and stakeholders, summarizing program performance, workforce trends, and analytical findings. Coordinate and facilitate meetings, working groups, and collaborative efforts with internal and external stakeholders to gather requirements, share information, and support program objectives. Support process improvement initiatives by identifying inefficiencies, recommending solutions, and assisting with the implementation of new systems and procedures within the Personnel Unit. Maintain accurate records and documentation related to personnel programs, workforce analysis, and administrative activities, ensuring data integrity and confidentiality. Assist with project management tasks including tracking milestones, timelines, deliverables, and outcomes for personnel-related projects and initiatives. Requirements Conditions of employment You must be a U.S. citizen to apply for this position. You must successfully pass a background investigation. You must successfully pass a drug screen. Males born after 12/31/59 must certify registration with Selective Service. Requirements by Closing Date: Unless otherwise noted, you must meet all requirements by the closing date of the announcement. Service Remaining Requirement Agreement: Upon appointment to this position, officers will be required to serve an 18 to 24-month commitment to IHSC. ASSIGNMENT PAY AGREEMENT: You must not have a current Assignment Pay Agreement. However, if you have a current Assignment Pay Agreement, it must be fulfilled within 90 days of your application submission. Applicants must be a current USPHS Commissioned Corps Officer. USPHS Call to Active Duty (CAD) candidates are not eligible for this position. Civilians are not eligible for this position. PHS officers must participate in IHSC TDY On-Call Schedule (ITOS.) ITOS is either an entire month or two 16-day periods a year where, depending on the needs of the agency, the officer is required to be available to serve. Qualifications PHYSICAL DEMANDS: Must be able to perform duties in a fast-paced environment without physical limitations. Sitting and/or standing for extended periods of time [6-8 Hours]. Performing repeated bending motion. Average manual dexterity for computer operation. Phone use for extended periods of time Education REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of data analysis techniques and workforce planning principles relevant to personnel management in a healthcare or government setting. Proficiency in data management tools and software (e.g., Excel, Access, SharePoint or other HRIS systems) for compiling, analyzing, and presenting workforce data. Strong analytical and problem-solving skills with the ability to interpret complex data, identify trends, and develop actionable recommendations. Excellent written and verbal communication skills for preparing reports, presentations, and correspondence, and for facilitating meetings and briefings. Ability to work collaboratively with multidisciplinary teams and stakeholders, demonstrating strong interpersonal and organizational skills. Attention to detail and accuracy in managing records, documentation, and data integrity. Knowledge of relevant federal regulations, policies, and best practices related to personnel administration and workforce management. Ability to manage multiple tasks and projects simultaneously, prioritize assignments, and meet deadlines in a fast-paced environment. Additional information This position is located within the Department of Homeland Security (DHS), Immigration and Customs Enforcement (ICE), Enforcement and Removal Operations (ERO), ICE Health Service Corps (IHSC), Office of the Deputy Assistant Director of Administration, Chief of Administration Unit (CoA). The incumbent serves as a Section Chief for Administration and oversees personnel data analysis, timekeeping, and travel management within the Chief of Administration section of IHSC. This position leads efforts to support workforce planning, program compliance, and process improvement by compiling and interpreting data, preparing reports for leadership, and coordinating collaborative initiatives. The analyst ensures accurate recordkeeping, facilitates meetings, and manages personnel-related projects to enhance operational efficiency and effectiveness. IHSC provides direct care daily to approximately 15,300 detainees housed at 20 designated facilities throughout the nation. The health care provided includes medical, dental, and mental health care, and public health services. IHSC provides medical case management and oversight for an additional 22,600 detainees housed at approximately 112 non-IHSC staffed detention facilities daily across the country. In addition, IHSC oversees the financial authorization and payment for off-site specialty and emergency care services for detainees in ICE custody. The ICE detainee population is approximately 34,000 detainees daily, with an average length of stay of approximately 30 days, surpassing 400,000 detainees annually. IHSC provides medical support during ICE enforcement operations in the air, on the ground and at sea. SUPERVISORY CONTROLS: The incumbent works under the supervision of the Chief of Administration. The incumbent plans and organizes his/her own work, determines the sequence of assignments, selects, and develops methods, and seeks assistance from experts only rarely. Assignments are usually long-term, recurring, or broadly defined. Work is reviewed for feasibility, compatibility with other work, and effectiveness in meeting requirements or expected results. Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.