Restaurants/Events Program Manager

Summary This position is located in the Architect of the Capitol (AOC), Office of the Chief Operating Officer, Senate Office Buildings. The AOC has an exciting opportunity for a Restaurants/Events Program Manager of contract food services and catering services to support the United States (US) Senate.  Learn more about this agency Duties This is an Essential-Employee Position. The employee will be required to report to work during emergencies AND inclement weather situations. Work schedule may require some occasionally mandatory overtime on holidays AND weekends. Supervisory Responsibilities: Performs administrative and technical supervisory functions through a diverse team engaged in restaurant program management and event operations. Establishes performance standards, develop individual performance requirements, and conducts performance evaluations for all direct reports while ensuring mutual understanding of expectations. Assign work assignments; oversee organizational workload; resolves complaints and grievances as delegated by higher-level supervisors; provide coaching, mentoring, and job-related training opportunities to support employee skills enrichment and professional development. Provide leadership to ensure support for Equal Employment Opportunity (EEO) goals; practices and enforces non-discriminatory and non-retaliatory employment actions; and prevents unlawful discrimination or harassment. Managerial Responsibilities: Provide long and short-range strategic planning across program areas; monitor organizational unit expenditures against the approved operating budget; track spending patterns and advise senior management of financial issues to ensure fiscal compliance and sound stewardship of unit resources. Oversees and reviews invoices submitted by contractors for food service support, perform detailed analysis of contractor charges and estimates in accordance with contract provisions, including cost differentials for government subsidies and administrative fees. Certifies contractor invoices for payment upon compliance with all contract specifications. Establishes procedures to approve contract changes and prevent adverse monetary impact. Maintain records tracking contractor costs over the life of managed contracts and validates contractor invoices based on services provided. Reviews and evaluates contractor requests for government maintenance services and maintains and reviews budget and inventory requests for government-furnished equipment. Responsible for utilizing a thorough knowledge of and compliance with all applicable Occupational Safety and Health Administration (OSHA), Office of Congressional Workplace Rights, and AOC’s safety rules and regulations to ensure that work progresses in a safe manner and to initiate or take corrective action on unsafe conditions in managed areas. Provide or receives training, either on the job or through classroom training, to ensure that all direct reports know how to use required Personal Protective Equipment (PPE). Routinely checks to verify that subordinates are using all required PPE. Program Management: Serves as the program manager for AOC's Senate restaurant/event support services and food service programs, managing the full lifecycle of both — from committee approval and contractor oversight through post-event close-out and operational performance management. This includes managing events held in Senate hearing rooms, conference and meeting rooms across Senate Office Buildings, and the Senate side of the Capitol, as well as overseeing a portfolio of nine food service outlets operating across the Senate Office Buildings. Administers a minimum of two food service contracts, ensuring contractor compliance, performance standards, and continuity of service. Clients include Senate Members and other congressional committees or staff members associated with the Senate, including external official delegations. Oversees the Event Manager, AOC Material Handlers (Special Functions) and Special Event Coordinators in the setup, configuration, and strike of furniture and room arrangements to meet client specifications, safety requirements, and accessible accommodations. Develops and implements standard operating procedures, intake processes, and service delivery guidelines for the events program to ensure consistency, quality, and compliance. Analyzes event data and client feedback to identify trends, gaps, and opportunities; and recommends and implements improvements to service quality, operational efficiency, and client experience. Collaborates with software engineers to develop, establish, and modify Senate event room set-up and inspection software; provides system oversight and training to subordinates; analyzes data reports to make recommendations, ensures compliance, and maintains uniformity across all event room and storage locations. Maintains, monitors, and timely close out Senate safety inspection and corrective actions. Manage the operations of all food endeavors from inventory and daily operations of food venues to special event planning. This involves the professional planning, preparation, delivery, and service of food and beverages for the Senate and may include menu customization, on-site setups for events, and providing staff services. Requirements Conditions of employment You must be a U.S. Citizen. You must be able to pass a drug test You must meet the definition of specialized experience. Your resume and question responses must demonstrate the job-related KSAs. To be employed by the Architect of the Capitol in a paid position, an individual must meet one of the categories below: -A citizen of the United States; -A person who is lawfully admitted for permanent residence and is seeking citizenship as outlined in 8 U.S.C. 1324b(a)(3)(B); -A person who is admitted as a refugee under 8 U.S.C. 1157 or is granted asylum under 8 U.S.C. 1158 and has filed a declaration of intention to become a lawful permanent resident and then a citizen when eligible; -A person who owes allegiance to the United States (nationals of American Samoa, Swains Island, and the Northern Mariana Islands, and nationals who meet other requirements described in 8 U.S.C. 1408); or -A person who is currently an officer or employee of the Government of the United States. Qualifications You must meet the United States Office of Personnel Management's (OPM) qualification requirements (including specialized experience and/or educational requirements) for the advertised position. You must meet all eligibility and qualifications requirements by the closing date of the job announcement. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on the OPM web site at OPM qualification standards Specialized experience is experience that has equipped you with the particular knowledge, skills and abilities to perform successfully the duties of the position, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level. Candidates for the GS-14 grade level must have at least 52 weeks of specialized experience equivalent to the GS-13 grade level in the Federal service.Specialized experience for this position is defined as having experience 7 of the 8 following: (1) Experience following food handling and sanitation laws, regulations, policies, industry standards and regulations governing food service preparation and delivery. (2) Knowledge of government and state guidelines and business practices, regulations, policies and-procedures in procurement, accounting, preparation and food services. (3) Experience managing funds for administrative costs associated with food service contracts. (4) Experience as a Contracting Officer's Technical Representative (COTR) to manage and validate contractor invoice cost differentials, and use of contracting laws, rules and regulations. (5) Experience with program management principles in a food service and events operations capacity. (6) Experience in evaluating the performance of subordinate employees and initiating appropriate disciplinary action, when necessary. (7) Experience in developing detailed estimates and initial requests for the budget and approving expenditures of department funds. (8) Experience in supervising dining room operations and monitoring proper timing and preparation of foods so that the counters are set up and the work proceeds in an orderly manner. Education This job does not have an education qualification requirement. Additional information Welcome Veterans: The Veterans Employment Opportunities Act of 1998 (VEOA) gives veterans' preference rights in the legislative branch to certain veterans as applied by the Congressional Accountability Act. Veterans' preference is applied on this vacancy announcement. If you are a veteran and have been separated under honorable conditions, you must submit a copy of your DD-214 or other proof of eligibility; SF-15, if applicable; and Department of Veterans Affairs documentation of disability, if applicable. For more information, please visit http://www.opm.gov/veterans/html/vetguide.asp#6. If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System. If you are exempt from registration under Selective Service Law, you must provide appropriate proof of exemption. Please visit the Selective Service System website for more information. DRUG TESTING: The Architect of the Capitol (AOC) is a Drug Free Workplace. As part of the AOC’s suitability assessment, a candidate tentatively selected for a position who is not currently an AOC employee is required to submit to screening for illegal drug use. Satisfactory completion of a drug test is a condition of employment with the Agency. A candidate must test negative prior to being eligible for appointment into a position. We will schedule, provide and cover the cost for the drug test. BACKGROUND CHECK: The selectee(s) under the vacancy announcement for this position is subject to a criminal record check by the U.S. Capitol Police and satisfactory adjudication to be eligible for employment at the Architect of the Capitol. E-VERIFY: The Architect of the Capitol is an E-VERIFY Participant. E-VERIFY is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security (DHS) and Social Security Administration records to confirm employment authorization in the United States. If you are selected for this position, the documentation that you present for purposes of completing the DHS Form I-9 will be verified through the DHS "E-VERIFY" electronic system. For more information on E-Verify, please visit http://www.dhs.gov/files/programs/gc_1185221678150.shtm The Architect of the Capitol is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, sex, religion, age, national origin, sexual orientation, gender identity, genetic information and/or disability.This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be made on a case-by-case basis.Moving expenses are not authorized.Relocation expenses are not authorized.Probationary Period - A newly appointed selectee is subject to the completion of a one-year trial/probationary period, regardless of whether or not a trial/probationary period has been completed previously with the Architect of the Capitol or another Federal agency.This vacancy announcement may be used to fill additional vacancies in any of the jurisdictions of the Architect of the Capitol.All application materials become the property of the Architect of the Capitol Expand Hide  additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. A variety of health insurance plans; retirement system with investment options; paid holidays; paid sick and annual (vacation) leave; life insurance; incentive systems; subsidized transportation; training and development opportunities, etc. The Architect of the Capitol offers eligible employees opportunity to participate in the Student Loan Repayment Program. Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.