DIGITAL SERVICES EXPERT (APPSW/INFOSEC)

Summary The Securities and Exchange Commission is seeking Digital Service Experts to join the Office of Information Technology (OIT) or Division of Economic and Risk Analysis (DERA). Ideal candidates should possess deep expertise in modern Agile software development, securing systems, customer experience, DevSecOps, user research, cloud architecture, and other related disciplines. Strong people skills in dealing with a variety of different customers will also be essential. Learn more about this agency Duties As a IT Specialist (Digital Services Expert (APPSW/INFOSEC)), you will serve as an agency IT expert and authoritative consultant to design, document, develop, modify, test, install, implement, and support new or legacy applications and software security solutions for OIT or DERA. In this role you will be responsible for: Serving as a software engineer and applications developer and consultant, on a diverse range of highly technical and complex software engineering, development, security, and identity management issues. Designing, developing, and deploying secure cloud infrastructure, automated processes, and continuous integration using Amazon Web Services to enhance the operations, installation and maintenance of specialized software and hardware supporting business operations. Supporting the enterprise services including DevSecOps, data integration, middleware, security solutions, reporting and visualization, and other processes to provide an effective environment for development operations. Using Agile and DevSecOps methodologies to monitor and maintain the system development through production delivery. Applying artificial intelligence tools where appropriate, including code assistant tools such as GitHub Copilot and information processing tools such as Amazon Bedrock. Using machine learning, financial mathematics, data mining, and/or other quantitative modeling to solve customer problems. Providing insight and advice on digital customer experience planning and implementation, including designing surveys and conducting interviews and focus groups. Ensuring IT projects are delivered on budget and comply with the terms of agreements. Develops cooperative relationships working with customer teams and navigates and works through conflicting priorities from stakeholders. Requirements Conditions of employment You must be a US Citizen. PROBATIONARY PERIOD: This appointment may require completion of a one-year probationary period. SECURITY CLEARANCE: Entrance on duty is contingent upon completion of a pre-employment security investigation. Favorable results on a Background Investigation may be a condition of employment or selection to another position. PERMANENT CHANGE OF STATION (PCS): Moving/Relocation expenses are not authorized. DIRECT DEPOSIT: All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing. SELECTIVE SERVICE: Males born after 12/31/59 must be registered or exempt from Selective Service (see https://www.sss.gov/). The duties of this position may require the incumbent to carry a cell phone and be on call 24 hours a day, seven days a week on a rotational basis, based on the needs of the organization. Qualifications Applicants are responsible for confirming all required materials are submitted by the closing date of the announcement. Please check the How You Will Be Evaluated and Required Documents sections carefully, as missing documents will render the application incomplete and ineligible for review. Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. All qualification requirements must be met by the closing date of this announcement. BASIC REQUIREMENT: For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below: Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. MINIMUM QUALIFICATION REQUIREMENT: In addition to meeting the basic requirement, applicants must also meet the minimum qualification requirement below. SK-14: Applicant must have at least one year of specialized experience equivalent to the GS/SK-13 level: Applying programming languages such as Python and JavaScript (or comparable programming language) to design, build, and secure application components; AND Using data technologies such as PostgreSQL (or comparable data technology) to design data models; AND Configuring, administering, and securing enterprise operating systems such as Red Hat Enterprise Linux (or comparable operating system) to support modernization efforts; AND Implementing and securing AWS cloud services to architect modernized solutions. ACCOMPLISHMENT RECORD COMPETENCIES: Your Accomplishment Record narratives should address the following competencies. See the How You Will Be Evaluated section below for more information: Cyber Operational Planning: Conducts strategic and operational-level planning to support cyberspace operations and prevent unauthorized access to electronic assets such as databases, equipment, systems, networks, and information. Information Systems/Network Security: Implements and uses methods, tools, and procedures, including the development of information security plans and standards, to prevent information systems vulnerabilities and provide or restore privacy and security of applications, information systems, and/or network services. Technology Expertise: Knowledge of the principles and methods of specialized technologies, tools, and delivery systems, including security, risk management, governance, functionality, and user interface in area of expertise (e.g., programming languages, server, web, applications, network) Technical Communication: Translates technical information into non-technical terms and accurately convey technical information to end users (e.g., staff, management) and outside parties, including the technical documentation of applications, systems, Standard Operating Procedures, etc. Additional information Supplementary vacancies may be filled in addition to the number stated in this announcement and may be filled from any division or office within the agency. Salary Ranges: Boston: $150,058 - $254,225 Chicago: $148,111 - $250,927 Denver: $147,726 - $250,275 Fort Worth: $144,037 - $244,024 Los Angeles: $154,461 - $261,684 Miami: $141,105 - $239,057 New York: $156,136 - $264,522 Philadelphia: $145,995 - $247,341 San Francisco: $165,632 - $280,610 Washington DC: $151,597 - $256,833 SEC COMPENSATION PROGRAM: Total salary (base pay + locality) is dependent upon duty location. The overall salary range listed above is provided for informational purposes; a selectee's initial pay will be established below the maximum rate of the range. The pay for current SEC employees will be determined according to the procedures specified in the agency's policy. Please click here for a compensation overview. IMPORTANT INFORMATION FOR SURPLUS OR DISPLACED FEDERAL EMPLOYEES: If you have never worked for the federal government, you are not I/CTAP eligible. To receive selection priority for this position, you must: (1) meet CTAP or ICTAP eligibility criteria; the questionnaire asks you to identify your ICTAP/CTAP eligibility (2) be rated well-qualified; and, (3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. View information about I/CTAP eligibility on OPM's Career Transition Resources website. Reasonable Accommodation: If you are an applicant who needs a reasonable accommodation to participate in the SEC application process due to a medical disability, please contact [email protected]. For religious-based accommodations, please contact [email protected] . Please be sure to submit your request at least 5 business days in advance of the date you need the requested accommodation. Equal Employment Opportunity (EEO) Information for SEC Job Applicants: Federal EEO laws protect all applicants from discrimination on the following bases: race, color, religion, sex, pregnancy, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor. Applicants who believe they have been discriminated against on any EEO basis can seek recourse through the SEC's administrative complaints process. To be timely, an individual must enter the EEO process within 45 days from when they know (or should have known) of the alleged discrimination. Click here for additional information. The Fair Chance Act prohibits specific inquiries concerning an applicant's criminal or credit background unless the hiring agency has made a conditional offer of employment to the applicant. An applicant may submit a complaint, or any other information, to the agency within 30 calendar days of the date of alleged non-compliance by contacting the Legal and Policy Office in the Office of Human Resources at [email protected]. Expand Hide  additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.