Program Manager Physician Relations - Longview - Full Time

DescriptionSummary: The Program Manager Physician Relations serves as a liaison between the organization and the medical staff for the purpose of maintaining service line production and gaining service line growth. The liaison uses communication, negotiation, and problem-solving skills to maintain and establish positive relationships with the medical staff in the community and outlying areas. The liaison works to identify and facilitate resolution of areas of concern for the physicians with Administration and Service Line Directors. Responsibilities: Works in conjunction with Senior Leadership to develop quarterly business plans, including routing schedule, targeted physicians, marketing messages, and promotions, that align with the strategic physician alignment plan.Achieve quarterly sales targets as determined by approved business plan. Utilize contact management software to document activity of contacts, calls, issues, and any other applicable information and track referrals, admits, and diagnostic orders for targeted physicians. Provide bi-weekly summary of significant physician activity to the Administrative Team.Make face to face presentations to referral sources promoting services, facilities, and physician network. Develop profiles of referral sources to track market intelligence, referral desires, and potential relationships between the organization and prospective sources.Maintain contact and routine follow-up with referral sources and gatekeepers to facilitate communications, to evaluate level of satisfaction, and to prospect for future business. Provide opportunities and business intelligence to leadership for the development of future program enhancements.Communicate problems to the appropriate service line director for resolution and communicate the resolution of the service problem to the customer. Monitor market and competitive activity in the provider community that may affect the sales strategy and adjust messaging and targeting as necessary.Be available to physicians and office staff to address access, communication, or service needs and enhance referral services to this audience.Facilitate attendance at educational programs and other opportunities/events to connect specialists with targeted physicians.Remain knowledgeable of services offered by the hospital, targeted areas of growth, key service lines, and physician volume.Communicate trends in service, communications, and operational barriers expressed by providers that affect the ability to develop long-standing, loyal relationships with providers.Work with clinical and operational leaders to ensure a system is in place for addressing and reporting physician issues and needs.Track and trend physician issues and communicate these to internal stakeholders through a defined process. Requirements: Education/Skills Bachelor's Degree Experience N/A Licenses, Registrations, or Certifications None Work Type: Full Time EEO is the law - click below for more information:  https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (844) 257-6925. Additional Information: - Specialty: Management - Location: 700 East Marshall AvenueLongview, Texas 75601 - Contact: About the Company: CHRISTUS Health is an international Catholic, faith-based, not-for-profit health system comprised of more than 600 services and facilities, including more than 60 hospitals and long-term care facilities, 350 clinics and outpatient centers, and dozens of other health ministries and ventures. Sponsored by the Sisters of Charity of the Incarnate Word in Houston and San Antonio and the Sisters of the Holy Family of Nazareth, the mission of CHRISTUS Health is to extend the healing ministry of Jesus Christ. To support our healthcare ministry, CHRISTUS Health employs approximately 45,000 Associates and has more than 15,000 physicians on staff who provide care and support for patients. CHRISTUS Health is listed among the top ten largest Catholic health systems in the United States. EXTENDING THE HEALING MINISTRY OF JESUS CHRIST We are inspired by our mission, vision and core values to deliver compassionate, high quality health care, improving the health of the communities we serve. Above all, we are committed to providing our customers and their family members with a truly unique healing experience, one that embodies our values and respects the dignity and worth of each person. Creating a health care system that is truly excellent in all areas is an ongoing effort.