Supervisory Human Resources Specialist (Employee Benefits)

Summary The Architect of the Capitol (AOC) has an exciting opportunity for an experienced human resources leader to serve as an expert and principal advisor regarding Federal employee benefits. This position is located in the Architect of the Capitol Office of the Chief Administrative Officer (OCAO), Human Capital Management Division (HCMD), Employee Benefits and Services Branch (EBSB). Duties At the Architect of the Capitol (AOC), we operate as one team, dedicated to one mission, which is to serve Congress and the Supreme Court, preserve America’s Capitol and inspire memorable experiences. This mission is achieved through the effective work of talented and dedicated professionals who are committed to service excellence and the preservation of the landmarks throughout the Capitol Hill campus.  The Employee Benefits and Services Branch Chief has operational responsibility for overseeing AOC's employee benefits programs to include health and life insurance, thrift savings plan, long term care insurance, dental and vision, flexible spending accounts, retirement benefits, workers’ compensation, and work/life and wellness programs that foster health and well-being. Major Duties: As branch chief, you will: Provide leadership and supervision to a team dedicated to delivering and administering Federal employee benefits and services effectively and efficiently through first-class customer service. Lead the branch by planning the work to be accomplished, assigning duties, ensuring quality assurance and effective internal controls, holding subordinates accountable and evaluating employee performance.   Provide expert management advisory services to AOC leaders, supervisors and employees regarding benefits, retirement and work/life programs, while keeping abreast of and reporting trends in government and private industry benefits programs to further advance AOC’s programs and service delivery. Provide retirement counseling for employees and/or their survivors involving federal retirement programs, including the Civil Service Retirement System (CSRS), and Federal Employees Retirement System (FERS). Oversee and manage a quality assurance program that validates that retirement coverage of new hires, rehires or transfers is accurate and in accordance with the appropriate Federal retirement system. Manage and resolve complex cases in employee benefits, retirement and other related insurance matters, including employee claims under the Federal Erroneous Retirement Coverage Correction Act (FERCCA). Serve as the primary escalation point of contact for complex benefits matters and inquiries, providing timely and exceptional customer service. Oversee benefits onboarding, changes, terminations and retirement processes, ensuring compliance and accuracy. Lead the design, implementation, and evaluation of agency-wide well-being initiatives (physical, mental, and financial health). Manage annual health fairs, wellness events and other innovative benefits programs. Develop and execute a comprehensive communications strategy for benefits and wellbeing programs that encourages and empowers employees to take advantage of wellness programs to help them thrive. Oversee the AOC workers’ compensation program, applying familiarity with Department of Labor, Office of Workers’ Compensation regulations and return to work initiatives. Deliver onsite and virtual training programs and presentations regarding various employee benefit programs. Provide expert knowledge regarding pertinent laws, regulations and processes involving benefits programs, military service regulations, veterans' benefits and previous government service. Requirements Conditions of employment You must be able to pass a drug test. Your resume and question responses must demonstrate the job-related KSAs. You must meet the definition of specialized experience. . Qualifications You must meet the United States Office of Personnel Management's (OPM) qualification requirements (including specialized experience and/or educational requirements) for the advertised position. You must meet all eligibility and qualifications requirements by the closing date of the job announcement. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on the OPM web site at OPM qualification standards   Specialized experience is experience that has equipped you with the particular knowledge, skills and abilities to perform successfully the duties of the position, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level.   Candidates for this position must have at least 52 weeks of specialized experience equivalent to the GS-13 grade level in the Federal service. Examples of specialized experience include the following: Demonstrated subject matter expertise in management and administration of Federal Employee Health Benefits (FEHB) and Federal Employees’ Dental and Vision Insurance Program (FEDVIP), flexible spending/savings accounts, Federal Employees' Group Life Insurance (FEGLI), long-term care, and federal retirement systems. Experience developing and delivering exceptional benefits presentations and employee benefits workshops. Experience administering or supervising a workers’ compensation program. Experience providing expert guidance to leadership on high-impact employee benefits matters, interpreting statutes, regulations and OPM guidance, and making recommendations that support organizational objectives and agency-wide decision-making. Experience counseling employees on federal retirement programs and other benefits. Experience in developing well-written and well-informed correspondence, standard operating procedures, program materials and other documents regarding federal benefits programs and services. Demonstrated experience delivering effective and innovative work/life programs. Demonstrated ability to supervise, lead and inspire a talented group of employees toward meeting the organization’s vision, mission and goals, and to drive a high-performance, high-accountability and results-driven work culture. Education There is no educational requirement for the Human Resources Management series (0201). However, a bachelor’s degree or higher from an accredited college or university is preferred. Additional information Welcome Veterans. The Veterans Employment Opportunities Act of 1998 (VEOA) gives veterans' preference rights in the legislative branch to certain veterans as applied by the Congressional Accountability Act. Veterans' preference is applied on this vacancy announcement. If you are a veteran and have been separated under honorable conditions, you must submit a copy of your DD-214 or other proof of eligibility; SF-15, if applicable; and Department of Veterans Affairs documentation of disability, if applicable. For more information, please visit OPM vet guide If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System. If you are exempt from registration under Selective Service Law, you must provide appropriate proof of exemption. Please visit the Selective Service System website for more information. DRUG TESTING: The Architect of the Capitol (AOC) is a Drug Free Workplace. As part of the AOC’s suitability assessment, a candidate tentatively selected for a position who is not currently an AOC employee is required to submit to screening for illegal drug use. Satisfactory completion of a drug test is a condition of employment with the Agency. A candidate must test negative prior to being eligible for appointment into a position. We will schedule, provide and cover the cost for the drug test.   The selectee(s) under the vacancy announcement for this position is subject to a criminal record check by the U.S. Capitol Police and satisfactory adjudication to be eligible for employment at the Architect of the Capitol.   The Architect of the Capitol is an E-VERIFY Participant. E-VERIFY is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security (DHS) and Social Security Administration records to confirm employment authorization in the United States. If you are selected for this position, the documentation that you present for purposes of completing the DHS Form I-9 will be verified through the DHS "E-VERIFY" electronic system. For more information on E-Verify, please visit http://www.dhs.gov/files/programs/gc_1185221678150.shtm The Architect of the Capitol is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, sex, religion, age, national origin, sexual orientation, gender identity, genetic information and/or disability. This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be made on a case-by-case basis.   Moving expenses are not authorized.   Relocation expenses are not authorized.   Probationary Period - A newly appointed selectee is subject to the completion of a one-year trial/probationary period, regardless of whether or not a trial/probationary period has been completed previously with the Architect of the Capitol or another Federal agency. This vacancy announcement may be used to fill additional vacancies in any of the jurisdictions of the Architect of the Capitol. All application materials become the property of the Architect of the Capitol. Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. A career with the U.S. government provides employees with a comprehensive benefits package. These benefits include a variety of health insurance plans, retirement system with investment options, paid holidays, paid sick and annual (vacation) leave, life insurance, incentive systems, subsidized transportation, training and development opportunities.  The Architect of the Capitol offers eligible employees opportunity to participate in the Student Loan Repayment Program. Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.