Operations Assistant NF-02

Summary This position is located at The Peak & Pine Plains Bowling Center. Join our team at the Directorate of Family and Morale, Welfare and Recreation (FMWR) at Fort Drum. We are dedicated to enhancing the lives of Soldiers and their Families by providing essential support services, including child and youth programs and a variety of recreational activities that directly contribute to Soldier readiness and well-being. Incentives and Bonuses Incentives will NOT be paid. Duties Provides hands-on supervision of all restaurant operations, occasionally assisting with serving, hosting, or cooking to set the pace and ensure a smooth workflow during peak hours. Enforces operational standards by ensuring staff follow established schedules, recipes, and procedures, while also monitoring guest flow and service ticket times to maintain consistency. Manages the guest experience by providing information, conducting table visits to ensure satisfaction, and maintaining order, seeking assistance from military police when necessary. Handles administrative and financial duties, including overseeing cash and inventory, supervising employee timekeeping and performance reporting, and performing opening/closing security checks. Requirements Conditions of employment Direct Deposit and Social Security Card is required. Meet qualification/eligibility/background requirements for this position. A one-year probationary period may be required. Satisfactorily complete an employment verification (E-Verify) check. Subject to satisfactory completion of all pre-employment checks in accordance with Army Regulation 215-3. This position requires a favorably adjudicated T1/NACI background investigation. A food handler’s certificate is required. Work requires the ability to lift and carry objects weighing up to 60 pounds. Work schedule will be irregular. The incumbent will be required to work, nights, weekends, holidays, and/or unique events. A physical examination, arranged by the employer, is required prior to employment. Must be willing to accept intermittent, on-call employment. Management reserves the right to reassign employees to other facilities. Qualifications Resumes must be two pages (or less). Resumes should clearly demonstrate the applicant's relevant experience, skills, knowledge and abilities as they pertain to this position. A qualified candidate must possess the following: six (6) months of experience effectively working in a fast-paced food and beverage establishment or a current MWR Texas Roadhouse team member, AND good interpersonal, communication and customer service skills, AND ability to obtain a Food Handler's Certificate. PLEASE NOTE: Your resume & application package must reflect the qualifications stated in the announcement and questionnaire to be rated eligible. Education This job does not have an education qualification requirement. Additional information This is a Standing Register job announcement creating a pool of qualified applicants. Candidates will be referred to hiring officials as positions become available. The first consideration period for applications ended on 1/6/2026 at 11:59 p.m. EST. Applications received after this date will only be considered if more vacancies arise. Area of Consideration This job is open to U.S. Citizens and Non-U.S. Nationals who meet these requirements: You must live within 100 miles of Fort Drum, NY., AND If you are a Non-U.S. National, you must have lived in the U.S. or a U.S. Territory for at least three years in a row right before starting this job. Spouse Employment Preference (SEP) and Involuntarily Separated Military Preference (ISMP) are included in this area of consideration. Manual Application Option If you are unable to apply online, you can complete a paper application. To get started, contact servicing NAF Human Resources representative or office listed in the Agency Contact Information section (at the bottom of this announcement) to request a copy of the application form. Be sure to submit your completed application form, along with your resume and any required supporting documents, no later than 3:00 p.m. EST by Initial Cut-Off date to receive first consideration but no later than 3:00 p.m. EST on 03/31/2026 to ensure timely processing. Important: Incomplete applications, including missing responses to questionnaire items may result in an ineligible rating. PCS Costs Payment of Permanent Change of Station (PCS) costs are NOT authorized based on a determination that a PCS move is NOT in the Government's interest. Allowances and Differentials This job is part of a pay-banded system. Sunday Premium and Night Differential pay have NOT been authorized by the Garrison Commander or the Collective Bargaining Agreement for Flexible positions with no guaranteed hours. Non-foreign overseas allowances, cost of living (COLA), and differentials will NOT be paid. Important Information Regarding Access to Certain Federal Facilities: Access to certain federal facilities may require a REAL ID-compliant driver's license/ID (marked with a star) or an Enhanced Driver's License (EDL) from WA, MI, MN, NY, or VT. See https://www.tsa.gov/real-id for details. Your Application may be Considered for Multiple Opportunities: After you apply, your application remains valid for 90 days and may be referred to hiring officials as new vacancies arise. Additional referrals may occur for up to 90 days after the closing date. Discover Your Path to Success Before you apply, take a moment to explore our Applicant Information Kit, your go-to guide for understanding our hiring processes and making your application stand out. Inside you will find helpful tips, insights, and everything you need to feel confident and prepared. Click this URL to view the kit: https://publicfileshare.chra.army.mil/Applicants/NAF_Applicant_Information_Kit.pdf. Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Working for Army Non-Appropriated Funds (NAF) can offer numerous advantages. Army NAF employment can provide a sense of pride and fulfillment, as you'll be supporting communities comprised of military and civilian personnel, and their families, which contributes to the Department of Defense's overall mission. We offer a wide range of career opportunities, including jobs in childcare, recreation, hospitality, and more. Many employees have opportunities for professional development, including training, education, and certification programs to help towards career advancement. As an Army NAF employee, you'll have access to some on-base facilities, including fitness centers, libraries, and many other amenities. Regular full-time and part-time employees are eligible for enrollment in health and life insurance, participation in 401k and retirement plans, and paid personal time off and federal holidays. NAF flexible employees, working in the United States or a U.S. citizen or spouse or child of a U.S. citizen working for a NAFI in a foreign area, are eligible to participate in the NAF 401(k) plan. Some flexible employees may also be eligible to receive health insurance. For a slideshow presentation regarding these benefits, please click the Review Our Benefits link below. Review our benefits