Above-the-Neck Product Coordinator

­­­­­­­­­­­­­­COMPANY OVERVIEW

HexArmor® is a leader in developing some of the most advanced wearable PPE solutions. At HexArmor®, we believe safety is not a luxury – it’s a necessity. Since day one, we have worked side-by-side with our customers to deliver innovative and effective PPE solutions to keep workers safe.

Like the industry-leading companies we work with, we’re committed to continuous improvement and the highest standards of safety excellence. Every worker should be able to go home at night in the same condition that he or she went to work.  Our mission is to provide the products that help make this a reality, for every worker, everywhere. 

Our brand not only represents safety and innovation, but it conveys a trust that we have our customers best interests. 

SUMMARY

The Above-the-neck (ATN) product team has grown significantly across three (3) categories – eyewear, head, and hearing protection.  This growth has created a need for an additional resource to support the day-to-day product management and product customization activities across these categories.

To this end, we are seeking a highly energetic, well-organized professional to support our product managers and customization business.  This position will report directly to the Above-the-neck Product Management Manager and offers ample opportunity for growth not only in our product team functions, but within the organization.

JOB DUTIES AND RESPONSIBILITIES

Product Customization

• Resource for all helmet customization inquiries
• Ensure customized orders are processed accurately and efficiently
• Communicate with team members on expected deliveries and order changes
• Create sales quotations for customized orders
• Work in conjunction with multiple departments including sales, operations, and production to fulfill quality customized product orders
• Effectively collects, prepares, and validates customer artwork relative to required specs – makes recommendations and/or alters artwork to meet required specifications
• Creating part numbers in SAP
• Yearly price adjustments in SAP
• Develops and delivers documentation to supplier for production
• Seeks opportunities to refine and improve processes

Product Management

• Provide as needed administrative support to the Product Managers
• Perform basic product management activities including, but not limited to, product specification management, product standard and certification documentation, new product set up, competitive product research, and general product documentation control
• Works in conjunction with multiple departments including sales, marketing, operations, and quality assurance within the defined product categories to execute category objectives.
• Basic knowledge of subject matter across each product category.
• Basic knowledge of product standard requirements in each product category.
• Provides support in education and training on HexArmor’s ATN product categories.
• Provides support with research – product, market, competitors, price positioning, etc.
• Maintain product development warehouse

QUALIFICATIONS REQUIRED

• Strong communication skills
• Desire to provide high level of customer service both to internal and external customers
• Strong organizational skills and attention to detail
• Efficient in the use of Microsoft office applications
• Knowledge and experience in Adobe Creative Suite are a plus
• 0-2 years relevant work experience
• 0-10% travel to domestic customers and international partner factories
• Ability to multi-task, prioritize, and manage time effectively
• Desire and ability to work in a fast-paced environment and be a part of a high-performance team

EDUCATION AND EXPERIENCE

• High school diploma, associate or bachelor’s degree preferred
• Product customization experience preferred, but not required

** Employment offers are contingent upon an E-Verify check and the successful completion of a pre-employment drug screen and background check **