ACAS Engineer- ADV00030E - ERC

Job Title

ACAS Engineer- ADV00030E - ERC

Career Level

Experienced (Non-Manager)

Job Type

Full-Time

Location

IRES - Redstone Arsenal - Huntsville, AL 35808 US (Primary)

Job Description

For more than 30 years, ERC has been delivering the advantage needed to solve our customers' and the nation's toughest challenges. A trusted partner to the Defense and Space communities. We provide the advanced engineering, innovative technology, and subject-matter expertise to deliver the mission results our customers need to keep the nation safe and secure. Our unique solutions enhance readiness, optimize performance, and help ensure success in the air, on the ground and in space.

An essential part of our success is our corporate culture built on respect, empowerment, and collaboration. Our culture elevates our people, ensuring they provide best-in-class service and solutions to our customers. We always strive to do the right thing. We believe that are our people are our best asset and human connection our greatest strength.

Our ~2,000 employees work on the most critical missions in the U.S. Army, U.S. Air Force (USAF), NASA, and Missile Defense Agency (MDA). We provide support for Test and Evaluation (T&E), Modeling & Simulation, Agile Software Development, Systems Engineering, and more. Our teams' current projects range from engineering and logistics support for vital space hardware to platform and weapons modeling, simulation, and engineering.

Check us out on ERC.US

Your role:

The ACAS Engineer supports the Missile Defense Agency (MDA) on the Integrated Research and Development for Enterprise Solutions (IRES) contract with work on Redstone Arsenal, Huntsville, Alabama.

What you'll do all day:

• Operationalize, administer and maintain the ACAS Platform.
• Solve complex technical issues independently or with the help of teammates.
• Identify opportunities for our customers to get greater value from the ACAS platform.
• Consistently and cogently address our customers' needs through astute verbal and written communication skills.
• Identify and rapidly assign tier 2 & 3 support cases as necessary.
• Conduct daily health-checks on assigned accounts.
• Work on strategic customer activities.
• Contribute to and track activity, after action, root cause and daily status reports.
• Document best practices and Play Book entries.
• Work closely with the team to improve ACAS operational status.
• Must be able to support after-hour maintenance window work, as needed, to keep the ACAS application up to date with all patching and updates.
• Must be able to be on-call, as needed, to support MDA mission events.
• Support other projects that improve the overall cybersecurity posture of the MDA, as needed.

You will love this job if you:

• Are a self-starter and require little oversight to complete given tasks
• Enjoy a fast-paced work environment
• Love working with diverse groups of individuals, including engineers and technicians
• Are good at communicating with people
• Have a positive attitude
• Enjoy multitasking

Minimum requirements for this position:

Must have one of the following combinations of education and experience: HS Diploma (or GED) and 10 years of general experience; Associate's degree and 8 years of general experience; Bachelor's degree and 6 years of general experience; Master's degree and 4 years of general experience.

• Must have 6 years of experience in IT operations and cybersecurity as a Systems Administrator
• Must have a current DoD 8570 IAT level II certification
• Must have an active DoD Secret Security Clearance

Desired skills and experience for this position:

• Have hands-on ACAS experience
• Have experience with other cybersecurity tools such as HBSS/ESS, ACAS, Tanium, and ArcSight
• Have experience in Linux Systems Administration/Engineering
• Have experience with Endpoint Security/Troubleshooting

What we offer:

• Competitive salaries.
• Continuing education assistance.
• Professional development allotment.
• Multiple healthcare benefit packages.
• 401K with employer matching.
• Paid time off (PTO) along with federally recognized holiday schedule.

*MON*