Accelerator Program Director / VP of Programs

We're looking for the crazy ones that are going to change the world - if that's you - apply now.

Newchip is a virtual startup accelerator that provides world-changing early-stage companies with the software tools, training, mentorship, and the investor network necessary to successfully raise capital, build, and scale their businesses to eventual exit. We're in 100+ countries and have a portfolio of over 2,000 startups that have raised $1B+ in funding since our launch in 2019.

Do you love Shark Tank? Imagine every day being like an episode but on a global scale, that's what we do. We recruit top startups and we launch virtual cohorts each month from our HQ in Austin, TX, with a goal of coaching each to a point of invest-ability. We then invest in our top program graduates alongside our 3,000+ investor network and work with them until exit.

-We're a veteran founder team with decades of experience, acquisitions and exits under our belts, and we're looking for the next member of our team that meets both our core values and can add their skillset to our melting pot of diversity.

-We're only recruiting entrepreneurial and driven individuals who are in it for the long haul to reach an IPO and that want to truly assist startups to drive results that create investment returns to our investors and investor partner network.

-If you're looking to make a difference in the world and learn in 1 year what most learn in 5, we're here to provide the mentorship, leadership, and potential to make that dream a reality - if you're here looking for a 9-5, our company isn't for you.

Apply today to join the 100+ employees in our HQ in Austin, Texas, or join one of our remote teams around the globe!

Newchip launches remote global accelerator cohorts each month across 50+ countries in the Pre-Seed, Seed, and Series A categories. Due to massive growth in our remote programs from COVID-19, we are hiring an Accelerator Director/VP Programs to lead our program teams (Mentor Program, Venture Fellow, Client Success, etc) to continue to scale our program cohorts.

The Accelerator Program Director/VP of Programs role is responsible for leading the teams that deliver our accelerator experiences, scaling them, and driving efficiency through process and technology to continue to enhance our programs.

You will be responsible for ensuring that each company in their respective program is positioned to maximize their success through highly-differentiated content and programming experiences (ie, curriculum, masterminds, workshops, webinars, 1-1 check-ins) as well as a strong focus on driving investor readiness to accelerate successful fundraising outcomes.

The 3 KPI's of this role are: % of startup completion of our rigorous accelerator programs (graduation/meeting requirements), lowering churn, and increasing startup NPS. This role ensures that each team runs at high efficiency, that they have the resources for scale, and are hiring and training to always deliver above and beyond program experiences to our startups.

The ideal candidate is an excellent leader with experience in managing cross discipline teams to produce results. They will also be able to develop efficient strategies and tactics with a goal of ensuring that all programs deliver the desirable outcome to our organization.

To be successful in this role, you should have previous experience in end-to-end project management, including gathering product requirements, prioritizing feature implementations, and improving overall user experience. Furthermore, you'll work with your internal team to build products that fill gaps in market and increase customer satisfaction.

You should also be able to identify user needs and work with cross-functional teams to manage product releases. Ultimately, you'll help us roll-out world-class products that deliver on Newchip's global vision.

Core Duties & Responsibilities

• Lead program team for 400+ startups at any point in time in world's largest global and remote accelerator program
• Work with subject-matter experts and identify target startup founder audience's training and skill needs
• Manage teams to create supporting material/media (audio, video, simulations, role plays, games, etc)
• Maintain project documentation, cohort information, directories, and course folders for potential investors

• Suggest and develop proposals for product enhancements to improve user experience
• Perform quality assurance controls on products, user feedback sessions, and focus groups
• Coordinate with the engineering department to deliver functional solutions and feature updates
• Conduct research to identify customer needs and market gaps between products and demographics
• Prioritize the implementation of new features and set specific timelines with Product Team
• Liaise with the Marketing department to ensure proper advertisement and positioning of programs
• Launch each monthly cohort, lead program team, and monitor and report on startups progress
• Lead creation of support and training documents for internal and external users in our Mentor and Fellowship Programs
• Analyze competition in your program vertical, and design strategic plans to take over market share

• Groom backlog and incorporate feature requests into product roadmap with Accelerator Director
• Plan program updates, releases, value-add upgrades, and features across departments (ie, Marketing, Investor Relations, Production, Admissions, Startup Success, Executive)
• Follow progress of work and address production and course issues during development sprints
• Analyze preferences and requests of end users to ensure 360-degree feedback on programs
• Refine our Agile methodology based on results and startup feedback to ensure successful product releases
• Keep track of industry trends and push to always set the standard at Newchip for the industry

Requirements

• Past work experience as an Associate Product Manager, Product Marketing Manager, Program Manager or similar role
• Experience managing the product and/or program lifecycle for users or clients in a high touch/service oriented model
• Strong commercial and business acumen with a fundamental understanding of how businesses work and grow
• Familiarity with global market research, consumer behavior analysis, and world-class marketing techniques
• Solid knowledge of course development software and at least one Learning Management System (LMS)
• Hands-on experience with web technologies, software, and online instructional portals
• Strong time management skills, team leadership, and executive presence
• Knowledge of basic project management tools, like Trello or Asana (we use Monday.com)
• Excellent communication skills along with the ability to effectively collaborate with cross-functional teams

• Work experience as a Product Owner or similar role in product management
• Familiarity with agile and scrum methodologies is a plus
• Technical background with knowledge of software development and web technologies is a plus
• Strong ability to conduct data analysis using Excel, SQL, and other core data analytics tools
• Working knowledge of product analytics tools, startup KPIs, and metrics (ie, Heap, MixPanel, Firebase, etc)
• Excellent team spirit, good communication abilities,
• Strong organizational, management, and leadership skills
• B.Sc in Business Administration, Marketing or similar field
• MBA and or prior experience in startups is preferred
• B.Sc in Computer Science, Engineering or similar field is not required but a big plus

Benefits

• Be a part of a global team with a hybrid in-office and remote culture with a headquarters in East Austin, Texas
• Industry leader in compensation packages including base plus performance incentives, equity, and company stock.
• Fully covered benefits that include medical, dental, vision, life, and disability insurances; plus a 401k program.
• Join an active culture and become a pillar in the startup community with weekly team outings and community events.
• Access to all of our accelerator certificate programs if you launch a startup during your career here (valued at $1M+).
• Active culture with a gym at HQ with bouldering, weight gym, classes, yoga, steam-rooms, and showers on-site.
• Unlimited PTO policy, Holidays, Sick Days, and Election Day off.
• Hybrid roles receive up to 60 days of remote work allotment per year at the discretion of your leadership team.
• ClassPass membership gives you worldwide access to thousands of top-rated gyms, fitness studios, salons, and spas.
• Weekly catered lunch on Fridays, as well as unlimited snacks and Starbucks coffee.
• Opportunity to make a meaningful impact in a revolutionary space working with thousands of startups around the globe.