Access Coordinator (Westchester - 33165)

About us:  

HEART. It is the driving force of our commitment to serving others with empathy, respect, and dignity. CareMax, is committed to providing the best that medicine has to offer with quality healthcare for those who need it most, our seniors. Join our team and experience it for yourself. We are Health with Heart. 

You can count on us to provide you with resources and opportunities for growth, while contributing to our mission to improve lives through kindness, compassion, and better health. This is what we offer:  

• Access to continual education through CareMax University
• Starting with 18 days of Paid Time Off
• 8 company paid holidays plus a floating holiday
• 401(k) plan with company match
• Comprehensive medical package  

About you:  

We are seeking an Access Coordinator to provide assistance to members about ACCESS Florida program (Food Assistance Program, Temporary Cash Assistance and Medicaid Program) and assists on how to apply or renew it. As a Florida access community partner, the representative is required to provide the services to all public inquiring them.

Qualifications:

• High School diploma, Certificate of Attendance, Certificate of Completion, GED, or equivalent is required.
• Working knowledge of Microsoft Office applications.
• Bilingual in English and Spanish, required
• Medical terminology knowledge preferred.
• Excellent communication skills.

Responsibilities: 

• Explains, orients and assists the members about ACCESS Florida program (Food Assistance Program, Temporary Cash Assistance and Medicaid Program) and assists on how to apply or renew it. 
• Orients, supports and assists to fill out certain governmental programs, such as: naturalization, citizenship, Medicare part D, housing, telephones, electricity, etc.
• Greets new or potential patients, shows the wellness and medical centers.
• Supports to maintain the Wellness Center clean and organized.
• Guides members to exits or provides other instructions or assistance in case of emergency.
• Works well under stressful conditions and treats members with respect.
• Provides informational handouts from county office.
• Completes paper or online applications as requested by customers.
• Provides assistance calling DCF Customer Call Center.
• Prints, faxes, emails or copies corresponding documents for customers as needed.
• Explains application process clearly.
• Provides customer assistance for "My Access Account".
• Performs other related or non-related task as assigned by Center Administrator. 

Come join the CareMax family and be part of Health with Heart. Help us continue to change lives every day!  

CareMax provides equal employment opportunity to all applicants and employees. No person is to be discriminated against in any aspect of the employment relationship due to race, religion, color, sex, age, national origin, disability status, genetics, citizenship status, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws