Account Administrator

Alliant Insurance is hiring an Account Administrator at Transitions Benefit Group!

Transitions Benefit Group works with employer groups to create cost-saving, workforce solutions. The Employee Retirement Income Security Act of 1974 (ERISA) solutions are compliant and offer support for active employee off-boarding strategies, Medicare coordination, cost savings, and retirement planning.

POSITION HIGHLIGHTS: Our Account Administrator will be responsible for providing direct support to the Group Retiree Account Manager and is the main contact to customers and vendors for the business. They work closely with clients and internal marketing teams to assist in meeting client objectives in advertising and marketing campaigns. They are usually responsible for monitoring budgets. The Group Retiree Account Administrator is integral to the success of the company in the role of maintaining excellent client relations.

• Full-time, benefits-eligible
• Onsite at our office in Canton, GA
• Four (4) day work week, hours 8 am-6 pm EST

RESPONSIBILITIES:

• Assisting the Group Retiree Account Manager in the support and management of accounts.
• Generating new accounts and following up on leads.
• Monitoring accounts for compliance with the operating budget. Acting as the main point of contact for clients.
• Handling client complaints, concerns or issues.
• Communicating goals and issues to marketing teams.
• Maintaining vendor and client relationships.
• Setting up and achieving sales targets for assigned accounts.
• Perform all duties in accordance with all company policies and procedures, and all federal, state and local laws, wherein the Company operates.

QUALIFICATIONS:

High School Diploma or GED required

Minimum one (1) year of customer service experience required

PERKS AND BENEFITS:

• Health Insurance*
• Dental and vision insurance*
• 401(k) with company match*
• Paid time off
• Stable, friendly, and professional environment that does not micromanage your work but rather rewards innovation

*Available the first of the month following date of hire

Equal Opportunity Employer; SMS participates in the E-Verify system

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Other details

• Pay Type Hourly
• Min Hiring Rate $24.00
• Max Hiring Rate $26.00

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