Account Associate - Cincinnati, Kentucky, WV

Passionate about precision medicine and advancing the healthcare industry?

Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.

Responsibilities:

• Building and maintaining relationships with physicians and office staff to drive clinical orders in the community
• Building and maintaining relationships with pathology departments to ensure smooth specimen sendouts - tissue procurement
• Maintain a regular cadence of touch points (in person, emailing value adds) with certain targeted accounts (ie 3 x month per physician)
• Coordinating Medical Affairs report review with physicians after clinical orders
• Order Kit and literature replenishment at accounts
• Identifying and attending approved local conferences
• Working with accounts to obtain necessary clinical data / progress notes for Tempus-tested patients

Preferred Skills:

• Demonstrate the capacity to quickly learn relevant genomic and oncology information
• Ability to work independently, communicate proactively, manage multiple projects and prioritize daily tasks while managing critical deadlines
• Ability to maintain an outstanding level of market, customer, and product knowledge necessary to support sales objectives
• Excellent customer service skills and ability to connect with healthcare professionals
• Possess a very positive attitude and an understanding of the dynamics involved with organizational growth and change
• Strong administrative skills and sophistication to manage business in complex environments
• Demonstrate Tempus’ Values by acting with integrity, respect and trust
• Travel throughout the territory as needed

Education & Experience:

• B.S. in biology, life science, business or marketing
• Bonus:
  • Sales support experience in healthcare (preferably oncology or pathology) with a history of proven past performance, meeting or exceeding expectations 
  • OR general clinical experience