Account Coordinator

JOB TITLE: Account Coordinator

LOCATION: In office in Las Vegas, Nevada

The Company:

Sunbit builds financial technology for real life. Our technology eases the stress of paying for life’s expenses by giving people more options on how and when they pay. Founded in 2016, Sunbit offers a next-generation, no-fee credit card that can be managed through a powerful mobile app, as well as a point-of-sale payment option available at more than 16,000 service locations, including 1 in 3 auto dealerships, optical practices, dentist offices, veterinary clinics, and specialty healthcare services. By introducing a flexible way to pay over time, we are proud of our ability to lift up service providers and retailers while helping consumers when necessary expenses arise... regardless of whether they were expected or unexpected. Sunbit was included on the 2022 and 2023 Inc. 5000 list. The financial technology company has also been named as a Most Loved Workplace®, Best Point of Sale Company, and as a Top Fintech Startup by CB Insights. We use cutting-edge innovations in financial technology to bring leading data and features that allow individuals to be qualified instantly, making purchases at the point-of-sale fast, fair and easy for consumers from all walks of life. We create value focused on our core values; we work tirelessly to ensure that Sunbit becomes available to everyone, everywhere.

Sunbit is proud to be recognized on the CB Insights List of Unicorn Companies, with a valuation of $1.1B. (https://www.cbinsights.com/research-unicorn-companies)

The Role:

As we grow our organization, we are looking for a self-motivated, outgoing individual to join the account management team. The Account Coordinator will join our fast-growing team and manage the SMB accounts (small and medium business) across the United States. The Account Coordinator will play a key role in coordinating, training, and maintaining the relationships with our SMB accounts to promote maximum usage of the product. Our team and this role spends Monday through Friday each week working together in-person, in our Las Vegas HQ office.

Requirements

What You’ll Be Doing:

• Operate, maintain and execute the day-to-day activities associated with SMB accounts.
• Conduct online pre-training and training sessions for accounts. 
• Establish/maintain relationships, and engage in daily communication with accounts to promote product usage and meet growth targets.
• Monitor, control and manage business operations to meet expectations and company goals.
• Identify problems in the operations process and resolve them in an efficient and timely manner.
• Review and analyze account performance / revenue data and strategize on ways to improve.
• Set monthly goals for Sunbit activity with upper management and associates.
• Manage and track all account activity within our CRM system.
• Ensure compliance with company standards and procedures.
• Variable, rotating duties as assigned

What You Bring to the Table:

• Preferred 2+ years experience in an Account Management or Partner Success capacity
• Excellent verbal & written communication and facilitation skills
• Experience in leading and training accounts
• Strong interpersonal skills and a proven ability to work collaboratively with others 
• Intelligent, go getter, ambitious, self-motivated individual who is hungry for success
• Highly efficient and organized
• Proven experience in putting together business plans and data analysis
• Proficient in Google Suite, Microsoft Suite, and Salesforce
• Sales experience a plus



The Perks: 

• Join one of LA’s fastest growing startups (2022), A Most Loved Workplace, and #306 on the 2022 Inc 5000 list
• Mission driven + empowered + collaborative
• Competitive pay and stock options
• Health Insurance options including Medical, Dental, Vision, Life, EAP, FSA, & Maternity Leave
• Newly added HSA and Pet Insurance
• Casual Dress
• Open door policy / Open office floor plan
• Team based strategic planning + Team owned deliverables

Cultural Competencies for Success at Sunbit:

• Serve others before self - Service oriented mindset
• Own the impact - Strong organizational and time management skills with the ability to prioritize effectively
• Connect genuinely - Engage and build strong relationships with key stakeholders and other teams across the organization.
• Act fast - Thrive in a fast-paced environment while maintaining high level of support
• Include always - Work closely with Account Coordinating team and actively welcome peers within the organization
• Innovate for good - Continuously help our internal team create efficient processes

Sunbit is an Equal Opportunity Employer. We strive to provide a professional & welcoming workplace for all employees.