Account Coordinator

WANTED:

AmazingInnovativeCreativeMotivatedPassionateDriven Account Coordinator Ready to drive changeleadgrow with uschallenge themselvesmake an impact!

With over 20 years industry experience and a portfolio of prominent global clients, Investis Digital elevates brands by providing engaging, intelligent, and strategic end-to-end digital solutions. We combine effective storytelling with innovative digital services to engage businesses with their target audience. We unite compelling communications, intelligent digital experiences, and performance marketing to craft a seamless presence for our clients, positively influencing the awareness, affinity and action of the people that matter most.

The Role:

Are you a highly organized and proactive individual with a passion for client success? Investis Digital is seeking an Account Coordinator to join our dynamic team! As an Account Coordinator, you will play a pivotal role in supporting our account managers to deliver exceptional service to our diverse client base. You'll have the opportunity to work on multiple complex projects, communicate directly with clients, and ensure seamless project execution. If you thrive in a fast-paced environment, excel in time management, and possess a positive attitude, we want to hear from you!

ACCOUNT COORDINATOR - What You'll Be Doing:

• Provide comprehensive support to account managers in handling client requests and inquiries. Ensure timely and accurate responses to maintain excellent client relationships.
• Effectively manage your time and prioritize tasks to meet deadlines and deliver outstanding service to clients and internal teams.
• Assist with coordinating various projects for multiple clients, collaborating with cross-functional teams to ensure seamless project execution.
• Maintain regular communication with clients, keeping them informed about project progress, updates, and any relevant information.
• Schedule and coordinate client meetings, preparing necessary materials and taking notes during discussions to ensure accurate follow-up actions.
• Anticipate client needs and potential issues, taking the initiative to address them promptly and efficiently.
• Demonstrate a passion for client success, striving to exceed expectations and deliver exceptional service.
• Assist with administrative tasks, including document management, filing, and organizing client-related materials.

ACCOUNT COORDINATOR - Who You Are:

• Previous experience as an Account Coordinator, Account Assistant, or similar role in a client-facing capacity.
• Exceptional organizational and time management skills, with the ability to manage multiple complex projects and clients simultaneously.
• Strong interpersonal and communication skills, both written and verbal, with a positive attitude and a focus on customer success.
• Proactive and self-motivated with the ability to take the initiative and address challenges independently.
• Detail-oriented with a high level of accuracy in managing client information and project details.
• General knowledge of performance marketing and/or digital marketing services.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and project management tools.
• Ability to work collaboratively in a fast-paced environment, with a commitment to delivering high-quality service.
• Marketing agency experience, a plus.

Why Join Us?

The Opportunity: We pride ourselves on innovative excellence and our people are at the forefront of growth and evolution. At Investis Digital you will have the opportunity work with world class clients and make a significant impact their business while gaining experiences to grow professionally.

Our People: You will work with some of the most talented people in the industry and learn from true experts in the industry.

Our Clients: We collaborate with the world's leading brands - see examples of our work here.

Get Involved: If you're looking to add value outside of your day-to-day responsibilities, you're welcome to join our DE&I and social committees, addressing a variety of topics including CSR, wellbeing, and sustainability.

Our Perks: We provide all the necessary support and rewards to make your life and wellbeing comfortable, including:

• Hybrid work schedule with 20 days annual leave
• Health care benefit plan options, available on your first day!
• 401k retirement plan with company match
• Annual bonus and incentive plans, for eligible roles
• Paid community give-back volunteer days
• Regular social activities to promote team collaboration and community networking

Our Working Model:

Our people are the forefront of our success - We embrace a culture of skilled, creative, diverse, and trailblazing professionals with a passion for excellence in everything they do. Our teams collaborate with global teams in-office and virtually to ensure delivery of the best services to our clients. We hire great talent and give them the runway to achieve greatness!

An Inclusive Workplace:

Investis Digital is an Equal Opportunity Employer. We aim to foster an environment that desires and recruits diverse talent, cultivates a culture that celebrates all identities, life experiences, perspectives, and ensures equal opportunity for all.