Account Coordinator

At Drake Cooper, the Account Coordinator role requires ambition, eagerness to learn, and attention to detail. Account Coordinators make things happen. They own all of the logistics of an account with scheduling, file sharing, and responsive communication to client calls and emails. They work across functional teams shepherding client requests through the agency. The Account Coordinator ensures things are accurate and organized, and a successful Account Coordinator is the foundation for a successful client relationship.

RESPONSIBLE FOR:

• Creating client meeting agendas and scheduling, creating notes, and ensuring communication occurs with internal teams
• Understanding the client's key business objectives and scope of engagement
• Timely acknowledgment of client requests
• Transferring client requests into tasks/projects
• Meeting deadlines internally and externally
• Supporting Account Supervisors and Directors as needed
• Partnering with Project Managers to manage the internal workflow of client work through the agency
• Becoming fluent with Drake Cooper processes, tools, and systems
• Building internal relationships across functional teams
• Keeping attuned to client relationship health
• Learning our client industries and categories
• Learning all facets of Drake Cooper's offerings

SKILLS:

• Excellent organization and communication skills
• Attention to detail
• Loves to learn
• 1+ years of experience

BENEFITS:

• 100% Employee Owned
• Profit Sharing
• Your Choice Hybrid (work from where you need to - home, office, etc.)
• Paid Parking at our office locations
• Access to WeWork co-working offices
• 401k plan with a match
• Agency-paid medical, life, and short-term disability insurance along with options for vision, dental, additional life, and long-term disability insurance
• A generous time off program including family leaves and volunteer work
• Great clients!!

At Drake Cooper, we embrace differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status and other characteristics that make each of us unique. We are proud to be an Equal Opportunity Employer and celebrate a culture based on respect, diversity, and inclusion.