Account Coordinator

Job Description

Diversity Inclusion are at the core of our mission to strengthen and empower the communities we serve.

Position Summary:

The position pays between $48,000 and $55,000 annual salary.

Headline Studio is seeking an Account Coordinator with marketing experience and a genuine passion for client success and digital marketing innovation. As thought leaders and content strategists, we're constantly creating new ways to solve problems. Content is at the heart of what we do, but targeted media distribution, coupled with sophisticated end-to-end marketing strategies, is what makes us stand out.

The ideal candidate serves an important role by providing SalesForce / business support as well as project management support working directly with your Account owners on the Headline Studio team. You are a natural multi-tasker with the ability to juggle several project tasks across multiple accounts. In this role, you'll work hand in hand with your client services, content, and digital strategy colleagues to support successful execution that address clients' specific business goals and challenges. This role assists with the execution of content-driven projects and digital campaigns, ensuring that agreed on milestones are met, while being primarily responsible for SalesForce billing processes, invoice tracking, and other key documentation.

In this role you will:

• Partner with the client services team to ensure accurate and timely billing through SalesForce
• Work directly with the client services team on the coordination and execution of client deliverables
• Coordinates with Account team on needs related to contracts for freelancers/ contractors
• Support the quality and timely delivery of campaign work to our clients. Ensure that all deliverables are reviewed internally for quality, ensuring designed to achieve established objectives and client changes are incorporated.
• Fielding and facilitating internal information requests, and deliverables
• Scheduling and participating in client meetings, brainstorm sessions and conference calls
• Clearly document meeting notes, key takeaways, and recaps
• Work with Finance, Legal and SalesForce CRM teams on all billing, financial aspects of accounts and related internal invoice tracking, reconciliation, etc.
• Creating and/or providing feedback on project timelines.
• Maintaining and organizing current work-in-progress records and archives of past project information as appropriate.

For this position we're looking for candidates with:

• Bachelor's degree in business, digital marketing, communications, related area, or equivalent experience
• Minimum one to two years' experience in marketing and/or project management
• The ideal candidate will have experience in an agency environment (content marketing experience is a bonus!)
• Strong time management and organizational skills with a proven ability to manage several priorities, tasks, and meeting deadlines.
• Excellent verbal and written communication skills
• Highly detail oriented
• High competency level on computer and software skills compatible with job responsibilities (proficiency in .ppt/keynote, excel, and Adobe Acrobat.)
• SalesForce experience preferred

Additional Information

Advance Local Media offers competitive pay and a comprehensive benefits package with affordable options for your healthcare including medical, dental and vision plans, mental health support options, flexible spending accounts, fertility assistance, a competitive 401(k) plan to help plan for your future, generous paid time off, paid parental and caregiver leave and an employee assistance program to support your work/life balance, optional legal assistance, life insurance options, as well as flexible holidays to honor cultural diversity.

Advance Local Media, one of the largest media groups in the United States, which operates the leading news and information companies in more than 20 cities, reaching 58+ million people monthly with our quality, real-time journalism and community engagement. Our company is built upon the values of Integrity, Customer-first, Inclusiveness, Collaboration and Forward-looking. For more information about Advance Local, please visitwww.advancelocal.com.

Advance Local Media includes ZeroSum, Headline Group, Advance Aviation, Advance 360 Health, Aduna, Advance 360, Advance 360 Education, Advance Local Events, Advance National Solutions, Advance Travel Tourism, Cloud Theory, Hoot Interactive, Reckon, Red Clay Media, Search Optics, Subtext, MLive Media Group, Advance Ohio, Alabama Media Group, NJ Advance Media, Advance Media NY, MassLive Media, Oregonian Media Group, Staten Island Media Group, PA Media Group.

Advance Local Media is committed to creating a diverse environment and is proud to be an equal opportunity/affirmative action employer, encouraging applications from people of all backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, genetic information, national origin, age, disability, sexual orientation, marital status, veteran status, or any other category protected under federal, state or local law.

If you need a reasonable accommodation because of a disability for any part of the employment process, please contact Human Resources and let us know the nature of your request and your contact information.