Account Coordinator (USA/CANADA)

Associate Affiliate Manager Role:

Who we are! 

Gen3 is a global performance marketing agency specializing in affiliate marketing. As the most awarded affiliate marketing agency, we leverage our 16+ years of relationship management expertise and data-driven capabilities to transform businesses. From premium content to deals and loyalty, we build and maintain full-funnel programs that drive consistent customer acquisition and revenue growth.

What we’re looking for:

We are seeking a motivated and performance-driven marketer to join our affiliate team as an Account Coordinator. In this role, you will play a crucial part in serving our clients in the US by working closely with our affiliate and network partners. 
The ideal candidate will be able to learn quickly and provide support with daily tasks to our existing affiliate team. These tasks include recruitment, onboarding, quality/compliance assurance, and program updates. 

Location:

US locations will be considered except for the following US States: Washington, California, Nevada, Massachusetts, New Jersey, New York, Colorado Connecticut, Maryland, Rhode Island.

About you:

• Marketing Degree or relevant experience in Digital Marketing and/or Affiliate Marketing
• Strong work ethic, and the ability to drive results. 
• Strong written and verbal communication skills with a focus on negotiations, and client service.
• Strategic and execution mindset
• Ability to solve problems and work independently
• Ability to learn quickly
• Confidence and eloquence in client meetings 
• Proficient in Excel, including pivot tables, v-lookups, and formulas like sum, average, and calculating percentages

Job Responsibilities:

Responsibilities: 

• Schedule and participate in planning meetings with SAM/AM, prepared with action plans and queries.
• Support in organizing regular client meetings and QBRs to update on channel changes and progress.
• Foster positive relationships with clients and partners, ensuring constructive interactions. 
• Understand federal compliance regulations and client-specific interpretations. 
• Research and assess new placement opportunities for clients. 
• Manage insertion orders from publishers and follow up with clients. 
• Communicate professionally, collaborate effectively, and build strong relationships. 
• Coordinate with partners to facilitate program changes and updates. 
• Craft targeted communications to support promotions and launches. 
• Meet deadlines consistently, taking ownership of tasks and responsibilities. 
• Prioritize duties based on client needs. 
• Analyze industry trends and competitor exposure for informed decision-making. 
• Review and act on network publisher applications. 
• Conduct outreach to recruit new publishers, supporting recruitment efforts. 
• Demonstrate expertise in affiliate marketing principles. 
• Participate actively in client calls, showcasing program management skills. 
• Ensure prompt responses to emails, prioritizing client requests. 
• Show willingness to undertake additional tasks as needed beyond regular duties. 

What's in it for you?

• Hybrid work and remote work options are available outside of head office locations
• Flexible work hours
• Summer Fridays
• Insurance coverage with cost incentives
• Paid parental leave benefits 
• Advancement opportunities
• Ongoing training and development opportunities
• Opportunities to travel 
• 401K contribution matching plan after 6 months (US Only)
• Company sponsored events 

About Us:

We are a 12-time Agency of the Year award winner, with a dynamic and global team located in more than 15 countries, speaking over 10 different languages, our pride and power reside within our people. We do everything we can to foster a positive, engaging and diverse culture and work environment that allows our people to do their best work for our clients—and live their best lives for themselves.

Only Applicants Who Meet Job Requirements Will Be Contacted

Gen3 is an equal-opportunity employer.