Account Development Manager - Data Feed + API

About the Role:

"Customers are King!" Each and every day the Account Management and Customer Success Team works to ensure that our clients are maximizing the value they receive from PitchBook. Onboarding, training, support, business development and renewals are handled by the Account Management and Customer Success team. We believe in doing whatever it takes to drive success for our customers every day and ensure they can achieve their goals. 

PitchBook’s Account Development Manager (ADM) for Direct Data provides support to our Sales and Customer Success teams as well as our clients related to our API and data feed solutions. Direct Data Account Development Mangers are tasked with learning about the challenges and needs of our clients. Then, Account Development Mangers work in collaboration with our Direct Data Sales Engineers to customize data feed and API solutions that will effectively address client challenges. This role is an opportunity to have a direct impact on the business performance of PitchBook’s Direct Data team.

Primary Job Responsibilities:

• Consult with PitchBook clients and prospects to determine suitability of our customer-facing data feed and API solutions in their processes
• Partner with PitchBook’s Sales and Customer Success teams to sell data feed and API solutions to clients and prospects
• Manage a queue of client or prospect projects and sales opportunities
• Accurately forecast opportunity pipeline on a weekly, monthly and quarterly basis
• Drive innovation throughout the department by finding new and creative ways to serve our customers, sell our products and build our team
• Support the vision and values of the company through role modeling and encouraging desired behaviors
• Participate in various company initiatives and projects as requested

Skills and Qualifications:

• Bachelor’s degree or equivalent education and experience
• 2-4 years previous experience in business development, customer success and/or marketing
• Experience working with customer-facing data feed and API solutions and implementation, particularly with RESTful APIs
• Willingness to learn database concepts, including but not limited to relational tables, data types and normalization
• Ability to explain technical concepts to both technical and non-technical audiences including methods for fuzzy matching, name matching and record reconciliation
• Both social and technical with the ability to foster relationships with senior level executives
• Has a strong desire and the ability to learn more about the Private Equity, Venture Capital and M&A marketplace and understand why and how each of our diverse client types engages with our product and data
• Proficiency with the Microsoft Office suite including in-depth knowledge of Outlook, Word and Excel with the ability to pick up new systems and software easily
• Proficiency working with Salesforce and other CRM tools

Benefits + Compensation at PitchBook:

Physical Health            

• Comprehensive health benefits
• Additional medical wellness incentives 
• STD, LTD, AD&D and life insurance

Emotional Health 

• Paid sabbatical program after four years
• Paid family and paternity leave 
• Annual educational stipend
• Ability to apply for tuition reimbursement
• CFA exam stipend 
• Robust training programs on industry and soft skills 
• Employee assistance program
• Generous allotment of vacation days, sick days and volunteer days 

Social Health 

• Matching gifts program
• Employee resource groups
• Subsidized emergency childcare  
• Dependent Care FSA
• Company-wide events
• Employee referral bonus program  
• Quarterly team building events

Financial Health 

• 401k match
• Shared ownership employee stock program 
• Monthly transportation stipend  

*Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment.

Compensation

• Annual base salary: $95,000
• Annual on target variable commission of fully ramped representative meeting expectations: $86,275
• PitchBook currently has no cap on commission and commission is determined by individual performance

*Starting pay will be based on several factors and commensurate with qualifications & experience. We also have a location-based compensation structure; there may be different ranges for candidates by location. 

Life At PB:

We are consistently recognized as a Best Place to Work and our culture is at the heart of our success. It’s our fundamental belief that people do and create great things and that people are the cornerstone of prosperity. We believe that proactively seeking out different points of view, listening to others, learning and reflecting on what we’ve heard creates a sense of belonging within PitchBook and strengthens the PitchBook community.

We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook.

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