Account Director

WHO WE ARE:

We think too much marketing isn’t us. It’s mass markets not audiences of one. Homogenous groups to be targeted, not individuals to be inspired. Segments to reach, not people with their own ideas and ambitions. It’s one size fits all and it’s dull.

When it comes to individuals, we’re fierce. We stand up for individuality. We speak up against bland, broad-brush generalizations. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors and aspirations. And we commit to doing this in every aspect of our work for clients and their consumers.

We actively foster an inclusive workplace where diversity and individual difference are valued and leveraged to achieve the agency’s vision. And most importantly we value every individual’s wellbeing.

We are Fiercely Individual.

HOW WE DO IT:

At RAPP we are fiercely focused on the individual and how we can create value from every individual’s experience with a brand. We do this across three capability areas: customer centric consulting, creativity that inspires action and customer experience management.

Our data analysts know who that person is. Our strategists understand what they want. And our award-winning Technologists and Creatives know how to get it to them.

RAPP is an integral part of Omnicom’s Precision Marketing Group, comprising 4,000 creatives, technologists, strategists, and data and marketing scientists across 40 global markets

YOUR ROLE:

The ideal candidate has mastered the AD core competencies and is comfortable leading in a digital-first, data centric integrated manner. They are an advisor and partner to the client at the Sr. manager and marketing/category director levels. They have developed a keen ability for managing client based multi-discipline projects across the agency matrix, cross-holding company partners, and external agency partners.  They have a natural curiosity, and are motivated by driving excellent results, time and time again.

YOUR RESPONSIBILITIES:

• Understanding the essential dynamics, strategies and drivers of the client’s business particularly environment/industry through direct and indirect channels.
• Being a liaison to multiple internal and external stakeholders to ensure integration across the business monitoring, projecting and providing innovative solutions to marketing issues.
• Demonstrating accountability for agency performance.
• Demonstrating financial and commercial management of the businesses.
• Understanding and navigating the Agency matrix and client matrix.
• Ability to understand and manage a complex, multi-channel campaign across the various phases of the funnel / customer journey.
• Ability to understand and manage details of a initiative or campaign in the context of a larger business picture.
• Facilitate the development of project briefs, working with strategic planners and analysts.
• Managing client expectations, objectives, timelines and budgets.
• Acting as a resource to team members in assessing ideas and directions.
• Facilitating their own and other’s ideas from development to presentation to execution.
• Leading an integrated agency model to ensure agency teams are aligned and working against shared goals.
• Guiding internal/partner teams to deliver integrated solutions from strategy and concept, through to execution, while adequately representing client interests.
• Growing, inspiring and developing a career plan for direct reports and junior staff.

REQUIRED SKILLS:

• 8-10 years of account management experience required, with a digital and crm background.
• Demonstrated solid mid to senior-level client experience and ability to navigate complex client organizations required.
• Proven track record of exceptional business leadership skills.
• Needs to be comfortable with ambiguity at times (both with clients and internally.) be able to demonstrate flexibility and creative problem solving.
• Needs to be a team player, friendly, easy to work with.
• Need to be able to handle many different personalities both internally and externally.
• Needs to have had experience in communications planning, and ability to articulate examples of strategic recommendations they’ve provided, or sold in to clients.
• Proven ability to independently manage multiple priorities in a fast paced and deadline driven environment.
• Ability to work effectively and proactively within a team setting that is geographically dispersed.
• Strong management skills to help identify and grow junior talent.
• Finanical services experience preferred.

NOTE:  This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.