Account Director

OLIVER is a global marketing agency.  Our skilled creative talents are dedicated to high-profile clients and are based either onsite, near site or offsite in our hubs. OLIVER partnered with adidas in 2015 building out a language localization team and since then we have launched 5 other teams spanning from shoot production to toolkit creation and we are now embarking on our biggest venture with them on building a centralized adaptation global team.  

With an unmatched history and tradition of creating iconic products, consumer connections and experiences, adidas has been defining sport culture since the beginning. And they’re not done. We are working with adidas to build a dedicated global centralized adaptation dedicated team, which will deliver all their global localized remastering and adaptation needs. 

Our team will support adidas’s global markets from our centralized offices as well as being onsite/near site with the clients in these markets. The support will span from ecomm, social, print and their retail content needs. This team will serve as adidas’ bespoke global adaptation global agency, working at the heart of their business. 

We are looking for people who want to work closer with clients and brands, who are entrepreneurial and relish the opportunity to be a part of something new and dynamic.   

Working in partnership with our client, adidas, the Account Director leads the team to create powerful and impactful communications across the world and delivering best practice and speed to market for adidas. The role delivers an exceptional level of strategic thinking in service delivery and driving efficiency through sharing assets between markets, and how to activate efficiently between markets within the region. 

The Account Director is the escalation point in the market and builds strong relationships with adidas at a senior level, becoming a trusted and valued advisor.  

 Reporting to the Group Account Director, the Account Director oversees the team in market, and works closely with production leads. 

• Work in true collaboration with the client and be responsible for Brand Guardianship on their projects to ensure that the client experience is as positive as possible. Understanding the nuances of adidas and the different BU’s to deliver on different products and services. 
• Line management of a team of between 4-6 client service members, who will sit onsite with you.   
• Own the daily team oversight, reviews, 121s, weekly check-ins, as well as execution of campaigns, remastering and adaptation (production), run rates and client satisfaction through catchups with job owners and the weekly account/project management WIP.    
• Accountable for the delivery of high-level campaign plans working with the client to understand how best to deliver, as well as management reports for the account.  
• Escalation point for your local markets, if client SLA’s or internal SLA's and processes are not adhered to, or where there are process gaps. Ensure that these are captured along with a suggestion for improvement, and work with the Group Account Director, Operations Director and relevant Production leads to rectify this.  
• You will be working with our global stakeholders and providing insightful feedback. This role is key for connecting global and local teams. 
• Negotiate to create win-win compromises with your client on behalf of your team members where needed.  
• You ideally need to come from a background in production with a strong delivery background.  You should already understand the process and nuances for delivering high volumes of adaptation work.   
• Growing strong relationships with the different agencies, including their creative origination agencies, media agencies, printers etc. Being the central point to ensure we get the work from the creative agencies on time and deliver to the media agencies and printers to their timelines. 
• A strong passion for sport and particularly for the adidas brand.  
• Ideally a strong background in a retail environment, both online and offline. 

• Excellent client engagement skills with the ability to proactively organize and influence clients and build strong and effective collaborative working relationships. 
• Able to have the hard conversations with clients to ensure we get what we need from them to deliver on time and push back when needs be.  
• Excellent account leadership skills with a developed production, visionary and creative judgment, strategic thinking on delivery and asset sharing between markets, talent management, commercial acumen and business growth. 
• Solution driven and can join the dots and strategically think about how to activate efficiency between markets within the region. 
• First-rate communications skills, with the ability to be articulate in person and in writing and strong presentation skills with an innate rapport build, with senior Leadership and with local markets. 
• The ability to manage and develop junior team members and align their objectives to agreed KPI’s. 
• A clear understanding of all OLIVER services and products and how to utilize this knowledge to the accounts advantage. 
• Understanding of how to integrate with a client-side team whilst maintaining a top tier agency service. 
• Highly agile, imaginative, creative with the ability to generate ideas and practically contribute to studio output. 
• Proficient in Microsoft Office and other related software. 
• Understanding the nuances of localization both from a cultural and copy POV. 
• Think strategically about how to share assets created for one market that could be leveraged by others.  
• Experience working with retail/ sports products.  
• 8+ years of relevant experience in:  
  • Paid Media  
  • Digital & Programmatic  
  • Print  
  • Social  
  • OOH  
  • Retail  
  • Production  
  • Adapting and Activating Toolkits