Account Director

Company Description:

Merkle is a global performance marketing agency with a 32-year track record of helping the best brands in the world create personalised experiences at every stage of the customer life cycle. Some of their esteemed brand relationships include Citibank, EmblemHealth, Dell, AARP, AT&T, Target, L'Oreal, Universal Orlando Resorts and the American Cancer Society.

Job Description:

The Account Director will lead the client relationship, revenue goals, and serve as an interactive promotion expert for Merkle Promotion & Loyalty Services. This remote opportunity will reporting into the VP, Client Partner. You will manage all client activities with the corresponding Merkle P&LS Business Development, Account Services, Project Management, Strategy, and Development teams, and working with those teams to provide the client with long-term, strategic value and customer service. You must possess the ability to prospect, close business, and to sell ideas based on clients shared goals. You will also need to grow/strengthen client relationships and build networking possibilities.

• Assist in creating the roadmap and plan for Business Development, Project Management, and resourcing to support client's business

• Forecast partnership potential and set revenue goals. Maintain ongoing sales pipeline and track sales based on goals set

• Work with client(s) to ensure that corporate brand, marketing, and business objectives are met

• Ensure that both Merkle P&LS and client are working together to foster growth of each other's businesses

• Share Merkle P&LS expertise, knowledge, and capabilities within client

• Maintain working knowledge of research products, industry trends, and competitive set as they relate to the client's business

• Consult and provide client with ongoing creative and strategic recommendations to help support their business

• Serve as the client to ensure that all Merkle P&LS teams have the necessary information to scope and complete a project, on schedule and on budget, which includes: client program goals, product knowledge, best practices, and content

• Communicate and support Merkle P&LS Business Development and Project Management teams, process, and documentation

• Manage and set both internal and external (client) expectations.

• Collaborate with multiple partners, vendors, and agencies to help facilitate any partnership opportunities

• Monitor client's performance goals for all their existing initiatives to ensure program goals are met/exceeded

• Focus on building, in-person client relationships through regular contact

Qualifications:

• Education: Bachelor's Degree

• 5-8 years of experience in sales, marketing, client services, and strategy

• Experience driving revenue

• Excellent organization, attention to detail and analytical skills

• Excellent interpersonal, writing, grammatical and proofing skills

• Ability to handle multiple projects, relationships, and tasks simultaneously

• Managerial experience

• Excellent client management, expectation management, negotiation, and conflict resolution skills

• Interactive digital marketing with experience in web-related production

Additional Information:

The anticipated base salary range for this position is $68,000-$110,000. Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geography. Additionally, this position is eligible for commission following the terms of the company's plan in effect at the time the commission is earned. The company's commission plans are subject to change. A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available. For more information regarding dentsu benefits, please visit dentsubenefitsplus.com.

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Employees from diverse or underrepresented backgrounds encouraged to apply.

Dentsu (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [email protected] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.

About dentsu

Dentsu is the network designed for what's next, helping clients predict and plan for disruptive future opportunities in the sustainable economy. Taking a people-centered approach to business transformation, dentsu combines Japanese innovation with a diverse, global perspective to drive client growth and to shape society www.dentsu.com.

We are champions for meaningful progress and we strive to be a force for good-for our people, for our clients, for the industry and for our society. We keep our people at the center, creating space for growth, understanding and learning so they can thrive. We embed diversity, in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment. Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all.

Dentsu (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact your recruiter if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.