Account Executive

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

Evergreen Requisition: Account Executive

Note: By submitting your resume you will be considered for similar upcoming opportunities in Genesys. When a job opens that fits your background, we will reach out and provide you with further details.

Do you enjoy complex sales engagements, hunting for new business and working with market leading solutions? Are you open-minded for new sales strategies and willing to learn in a strong Sales team? Are you someone that can demonstrate your achievements and successes?

If you said yes, then we would love to hear from you!

The Role: As an Account Executive, you'll drive growth by managing sales opportunities across your business segments. You'll work as consultative sales professional, take ownership of dedicated accounts, and develop and manage a sales pipeline.

Main Responsibilities:

• Develop and maintain customer relationships
• Engage in complex and consultative sales
• Sell complex software solutions
• Collaborate in multiprofessional team in an international environment
• Being a team player and a leader of virtual teams, able to orchestrate and win complex sales cycles
• Taking revenue responsibility and carrying of a sales quota

Qualifications:

• Proved professional sales experience
• Strong customer service and management skills
• Fluent in English and Italian
• Willingness to travel frequently

What We Offer:

• International Environment: Work with colleagues from around the world.
• Inclusive Company Culture: A workplace that celebrates diversity and fosters inclusion.
• Continuous Learning: Access to courses and trainings
• Volunteer Rewards Budget: Support for your community involvement and volunteer activities.
• Sustainability Initiatives: Opportunities to participate in our sustainability programs and efforts to reduce our carbon footprint.

Join us at Genesys, where you can deliver and succeed in a supportive, innovative environment. If referred by a Genesys employee, please use their link to apply.

If a Genesys employee referred you, please use the link they sent you to apply.

About Genesys:

Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may reach out to [email protected]. You can expect a response from someone within 24-48 hours. To ensure we set you up with the best reasonable accommodation, please provide them the following information: first and last name, country of residence, the job ID(s) or (titles) of the positions you would like to apply, and the specific reasonable accommodation(s) or modification(s) you are requesting.

This email is designed to assist job seekers who seek reasonable accommodation for the application process. Messages sent for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.

Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.